Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center)

Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center) Reviews

Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center)

BuildingA4-A Moonlight Wharf Leisure Plaza, Suzhou Industrial Park, Suzhou, Jiangsu, ChinaSee Hotel Details
Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center)
Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center)Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center)Han yue CLOUD Hotel (Suzhou Jinji Lake Exhibition Center)
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Guest Reviews

9.3/10
Very Good
1483 review
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1483)
Positive reviews(1455)
Reviews with photos/video(293)
Friendly front desk staff(394)
Classy environment(255)
Many amenities(167)
Perfect for business trips(68)
Close to metro(37)
Excellent afternoon tea(35)
Excellent TV(16)
Secluded lake view(9)
Negative reviews(28)
Guest User
Yundi Handpicked Family Room
Stayed in Aug 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Nov 15, 2024
Great pace super modern and clean. Suzhou is beautiful
Response from Property: [❤貼心服務❤]感謝客官入住愉快，也感謝您分享照片，雲兒會不忘初心為每位上帝打造温馨、舒適的酒店，想借您的評價回覆一些關於酒店的訊息，好東西大家一起分享好地方也該一同分享哈哈~晗月雲酒店金雞湖博覽中心店位於地鐵1號線博覽中心2號口，交通便利，購物方便，特色美食及地方小吃應有盡有，讓您在蘇州留下深刻的記憶！
Massimiliano Italy
Yundi Yueju Double Bed Room
Stayed in Oct 2024
Couples
74 review
8.0/10
Very Good
Posted on Dec 2, 2024
Nice place very new and very confortable. Personnel is professional and very kind. Very near to the lake in a beautiful area full of shopping mall and restaurants. Raccomended
Response from Property: [❤貼心服務❤]感謝客官入住愉快，也感謝您分享照片，雲兒會不忘初心為每位上帝打造温馨、舒適的酒店，想借您的評價回覆一些關於酒店的訊息，好東西大家一起分享好地方也該一同分享哈哈~晗月雲酒店金雞湖博覽中心店位於地鐵1號線博覽中心2號口，交通便利，購物方便，特色美食及地方小吃應有盡有，讓您在蘇州留下深刻的記憶！
Ankit
Yundi City-View Twin Room
Stayed in Mar 2025
Business travelers
5 review
10.0/10
Outstanding
Posted on Apr 25, 2025
Nice place, staff is good, clean room
Response from Property: 親愛的客人您好！非常感謝您費心的為我們做了滿分好評，感動不已鴨，有時候，一條好評，對我們來説意義非凡，它足以證明也肯定我們的努力付出，得到了認可！細細讀完客人您的點評，看到您的讚美，我們都樂的嘴都合不攏了呢，再次感謝感謝，也特別感恩遇到客人您， “君問歸期未有期”不知您何時再來，小雲的小夥伴們非常期待您的再次光臨。 再次致謝！
Zhuxu
Yundi Private Double Bed Room
Stayed in Oct 2023
Business travelers
1 review
10.0/10
Outstanding
Posted on Nov 5, 2023
I pretty enjoyed my staying. Vivi was very kind and very helpful. She even found a way to call a taxi for me as I do not have a phone.
Response from Property: Thank you for choosing Xiaoyun among thousands of hotels. The superior geographical location, first-class quality and first-class service have always been the reasons why many friends choose Xiaoyun. I am very happy to receive your recognition and hope that Xiaoyun will always be with you on your future journey!
Pimduan Watcharapruk
Yundi Audio-Visual Double Bed Room
Stayed in Aug 2023
Business travelers
7 review
9.5/10
Amazing
Posted on Oct 1, 2023
Staff really nice and helpful, Vivi and Danie my favorite ❤️
Response from Property: 尊敬的客人您好！非常感謝您對我們的支持與信任，我們將繼續秉承用心做事、細心服務的服務理念，讓您在晗月雲酒店感受到家一般的温暖。期待您能再次光臨檢閲我們的進步，祝您開心每一天！
Guest User
Yundi Private Double Bed Room
Stayed in Apr 2025
Solo travelers
5 review
10.0/10
Outstanding
Posted on May 23, 2025
Very satisfied, the lady at check-in and Qinghe at check-out were very nice, warm and considerate. The room was even more satisfactory, free upgrade to a view room, love the bathtub 🛁! The view outside the window is also very good, right at the entrance of Moonlight Pier, I will stay here again next time if I have the chance
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very happy that Xiaoyun has left a deep impression on you. I also hope that this beautiful city and the warm people here can leave you with a good memory. I look forward to your next visit and wish you all the best!
Suniwafushidaomilanda
Yundi Audio-Visual Double Bed Room
Stayed in Apr 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on May 20, 2025
The hotel has complete facilities, clean environment, and considerate service from the front desk. It is also close to the subway station, with convenient transportation. It is next to Jinji Lake, and it is very pleasant to take a walk in the evening...
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star praise! We are honored to be your "convenient choice" during your business trip~ The geographical advantage of a 5-minute walk to the subway station, coupled with a cost-effective experience, is exactly the "efficient travel solution" we want to create for business guests~
Guest User
Yundi Lake-View Family Room
Stayed in Apr 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 19, 2025
The hotel has complete facilities and a good environment. The front desk Qinghe has warm and thoughtful service. It is opposite the Cultural Expo Center and very close to the subway station, making travel very convenient. The hotel is also close to Eslite Bookstore
Original TextTranslated by Google
Response from Property: [❤Free parking, safe company❤] Thank you for the five-star praise, Hanyueyun Hotel Jinji Lake Expo Center Branch, the hotel is located at Exit 2 of Metro Line 1 Expo Center Station, directly opposite the Expo Center, on Jinji Lake Square, with convenient transportation and shopping. There are also robots in the hotel to deliver things for free! Yuner is committed to providing the most considerate service to every customer and looks forward to meeting you next time.
rdmidoflei
Yundi Yueju Double Bed Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 29, 2025
The hotel has complete facilities, a clean and sanitary environment, and the front desk staff is friendly and helpful. It is very close to Jinji Lake and has free parking. It was a very comfortable stay. There are many places to eat nearby. You can stroll along the Jinji Lake in the evening and go out for a run along the Jinji Lake in the morning. It's very comfortable!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Suzhou Hanyue.Yun Hotel will be the warmest and most unique one in your memory! Come back to Suzhou often, and I wish you: well!
Tianmaflying
Yundi Tranquil Twin Room
Stayed in Mar 2025
Business travelers
3 review
10.0/10
Outstanding
Posted on Apr 24, 2025
Everything is good. It's right by the Jinji Lake, opposite the Expo Center, very close to the subway station, clean and hygienic, large space, smart facilities, very satisfied!
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very happy that Xiaoyun has left a deep impression on you. I also hope that this beautiful city and the warm people here can leave you with a good memory. I look forward to your next visit and wish you all the best!
sugar00927
Yundi Tranquil Twin Room
Stayed in Mar 2025
Business travelers
11 review
10.0/10
Outstanding
Posted on Apr 27, 2025
The check-in experience was very good, the room was clean and comfortable. Opposite the hotel is Suzhou International Expo Center, which is within walking distance. Next to it is Moonlight Pier. The room view is also very good. The service of Xiao He at the hotel front desk is very warm and thoughtful. 👍🏻
Original TextTranslated by Google
Response from Property: 親愛的客人您好！非常開心小雲給您留下了深刻印象，也希望這個美麗城市和熱情的來住人能給您留下一段美好的回憶。期待您下次光臨，祝您一切順利！
Guest User
Yundi Tranquil Twin Room
Stayed in Mar 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Apr 15, 2025
The hotel has complete facilities and is opposite the Expo Center. The location is excellent. The front desk is friendly and the travel is very convenient. The hotel environment is good and the decoration is not bad.
Original TextTranslated by Google
Response from Property: 親愛的客人，看到您對酒店位置、設施及前台服務的高度評價，小雲滿心歡喜！優越的地理位置方便您出行，完善的設施為您提供舒適體驗，前台團隊更是時刻準備為您服務。這份認可我們銘記於心，期待與您再次相逢，讓美好延續
Guest User
Yundi Audio-Visual Double Bed Room
Stayed in Mar 2025
Travel with friends
7 review
9.0/10
Great
Posted on Apr 14, 2025
The hotel is in a prime location with convenient transportation. It is right at the Moonlight Pier. There are many bars nearby at night. You can enjoy the night view across the lake along the lake. It takes 10 minutes to walk to Eslite. There are many large restaurants for eating. Breakfast and the like are not available in the hotel but are quite far away.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing our hotel and leaving such a thoughtful review! We are glad to know that you are very satisfied with the hotel's excellent location. The bars and charming lake views around Moonlight Pier, as well as the convenience of being able to walk to Eslite, are indeed the unique advantages of our hotel. We are deeply sorry for the inconvenience caused to you in terms of breakfast. We will also gradually improve it. Thank you again for your support and look forward to your visit again. We hope to bring you a more perfect experience next time!
Guest User
Yundi Tranquil Twin Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 12, 2025
The hotel is in a really good location. The environment is good. The facilities are complete. The decoration is very new. There is free parking. The front desk Qinghe service is very enthusiastic. Recommended. It is very close to the International Expo Center
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review. Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Suzhou Hanyue.Yun Hotel will be the warmest and most unique one in your memory! Come back to Suzhou often, and I wish you well!
Shunqiziranchuan
Yundi Audio-Visual Double Bed Room
Stayed in Feb 2025
Travel with friends
207 review
9.5/10
Amazing
Posted on Mar 28, 2025
Good location, 30% premium, The mattress is very good, various facilities are relatively new, Some switches and door locks are faulty, The room cleaning missed the previous guests' belongings, The laundry room only has one washing machine and one dryer, And it is also a disinfection room and a utility room, There is currently no breakfast, free parking in the underground parking lot Free room upgrade on weekdays, otherwise...
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our hotel and sharing your wonderful stay experience. We are honored to receive your recognition for the hotel's location, mattresses and newer facilities. We deeply apologize for the problem you mentioned and have taken immediate action: maintenance personnel are conducting a comprehensive inspection of switches, door locks and other facilities, and the housekeeping department has also strengthened cleaning process training to ensure that no items are left behind. Regarding the issue of unreasonable space utilization in the laundry room, we plan to replan the layout and add equipment. Although we don't have breakfast available at the moment, we are working hard to provide you with a wide range of meal options soon. We have been committed to providing guests with a great experience. Thank you again for your feedback and we look forward to your next visit, when we will surely provide you with a more perfect service.