Santana Holiday Resort Apartments
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1 night
1 room, 2 adults, 0 children
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Santana Holiday Resort Apartments

7-15 Monte Carlo Ave, Surfers Paradise, Queensland, 4217, Australia
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Amenities
Golf course
Outdoor swimming pool
Surfing
Private parkingFree
Airport pick-up
Luggage storage
Bowling alley
Billiards room
All amenities
Property Description
With a stay at Santana Resort, you'll be centrally located in Gold Coast, within a 5-minute drive of The Star Gold Coast and Cavill Avenue. This family-friendly aparthotel is 0.8 mi (1.2 km) from Gold Coast Convention and Exhibition Centre and 1.2 mi (2 km) from Surfers Paradise Beach.
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7.2/10
Cleanliness7.2
Amenities7.2
Location7.2
Service7.2
All 22 reviews
Surroundings
Airport: Gold Coast Airport
(25.8 km)
Train: Robina
(10.4 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Economy One Bedroom Apartment
1

Economy One Bedroom Apartment

1 double bed
Has window
Non-smoking
Room Details
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One Bedroom Apartment
7

One Bedroom Apartment

1 double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews

7.2/10
22 reviews
  • Cleanliness7.2
  • Amenities7.2
  • Location7.2
  • Service7.2
Average for similar properties in Surfers Paradise
Most Mentioned
Review summary
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Convenient Location: Proximity to Gold Coast attractions .(based on 1 review)
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 10, 2023
It’s my first time to go on vacation to the Gold Coast🏖️It’s really comfortable to see the scenery of the hotel every morning. It feels like I’m in Hawaii🌺. You can also cook in the hotel room. The kitchen is fully equipped with tableware🍴 and oven. There is a swimming pool outside, and You can take a bath in the spa. On the first day when you arrived, it was really great to take a bath while looking at the stars in the sky after a long journey. Make breakfast every morning, sit outside and deal with work, drink coffee and look at the courtyard of South Asian trees, leaving all your worries behind. The subway for traveling to the Gold Coast is only 3 minutes away, the beach is 7 minutes away, and the supermarket is about 5 minutes away. It is really convenient. Really have a great memory in this hotel. Thank you. I plan to take my family and friends there next time.
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J‍o‍e‍l
April 19, 2025
This was a very pleasant surprise a last minute booking of availability and convenience I can describe this as a beautiful welcoming old friend from the outside a little dated but well maintained with a nice pool and BBQ area Inside we were greeted with a comfy and equipped kitchen and dining lounge area with a pull-out sofa A bedroom with ample storage and a comfy king bed And a nice bathroom with in-unit laundry. The front desk staff were lovely and accommodating
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 9, 2023
No-one was at reception or in the office. We were given two single beds positioned together instead of a queen bed even though we requested a queen bed. The stairwell and parts of the apartment smells of urine, most likely due to the old carpet. Management should remove all carpet, especially in high traffic areas to get rid of the stench. The washing machine was old, broken and leaked water out onto the bathroom floor. Could not wash my clothes and had to mop it all up on our last day. The sofa bed was uneven and not very comfortable for the kids. The welcome information guide needs to be updated. The apartments needs a renovation. On the positive side, the resort had a nice tropical facade. The apartment had clean bedding, linen, towels, cooking utensils, air conditioning, secure parking, free internet, foxtel, spa and swimming pool. Location was not too bad in between surfers paradise and broadbeach. The beds were comfortable but having two single beds instead of a queen was not ideal.
W‍i‍l‍l‍i‍a‍m
November 14, 2024
Good value
G‍I‍N‍A
May 28, 2024
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 5, 2024
This appartement was very dirty. There were dust, muld and grease all over the place. Smelled like fungus. The fans were coveret in dust and grease. The appartment cold not have been properly cleaned for months, Even years. Outside by the grill it was very dirty also, crawling with white maggot. Disgusting place.Had to leave do too allergic reaction and difficulties to breathe. Did not Get a refund.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 1, 2024
Dirty appartment, mold and fungu and dust all over the place. My husband got an allergic reaction after few minutts. Tried to Get refund, but were denied. I dont recommend it to anyone. We had to leave the place🤢
S‍u‍e
August 28, 2023
The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.

Services & Amenities

Outdoor swimming pool
Billiards room
Table tennis room
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Public Areas
Health & Wellness
Activities
Cleaning Services
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 06:00–10:00

Front desk hours: [Mon-Fri]08:30–17:00

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
AU$30.00 (approx. PHP 1,123.93) per person per night

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$200.00 (approx. PHP 7,492.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 1999
  • Number of Rooms: 11
With a stay at Santana Resort, you'll be centrally located in Gold Coast, within a 5-minute drive of The Star Gold Coast and Cavill Avenue. This family-friendly aparthotel is 0.8 mi (1.2 km) from Gold Coast Convention and Exhibition Centre and 1.2 mi (2 km) from Surfers Paradise Beach.

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and bicycles to rent. This Art Deco aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.

Featured amenities include a computer station, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 21 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include microwaves and electric kettles, and housekeeping is provided on weekdays only.

Frequently Asked Questions

What is the cancellation policy for Santana Holiday Resort Apartments?

The cancellation policy for Santana Holiday Resort Apartments varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Santana Holiday Resort Apartments?

Standard check-in time at Santana Holiday Resort Apartments is 14:00 and check-out time is 10:00.

Does Santana Holiday Resort Apartments provide breakfast?

No, Santana Holiday Resort Apartments doesn't provide breakfast.

Can I bring my pet inside the Santana Holiday Resort Apartments?

As much as we love pets, unfortunately, we are unable to accommodate them in Santana Holiday Resort Apartments.

How far is the Santana Holiday Resort Apartments from the closest airport?

The closest airport is Gold Coast Airport, and it is about 32 mins from hotel by car (25.8 km).

Is airport shuttle service offered by Santana Holiday Resort Apartments ?

Yes, at Santana Holiday Resort Apartments, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportGold Coast Airport
Distance to Airport25.82KM
Nearest Train StationRobina
Distance to Train Station10.45KM
Average Price FromPHP7565
Hotel Star Rating3