Roslyn
November 10, 2024
Kitchen floor not clean; only 2 non-matching wine glasses (one tiny, one larger); no champagne glasses; Tea/Coffee containers empty; half a roll of toilet paper (we ran out and none to be found, noone in reception on weekend/after hours); coffee table on veranda had no top on it (useless and trashy looking); supplied shampoo but no conditioner (useless); sliding glass door to veranda very hard to open/close; no aircon in bedroom, was hard to get cool air to come in from lounge, even with the fans on; someones empty disposable water bottle under the bed, along with lots of dust and dirt; a battery and a bunch of pingpong balls left in tray on shelf in kitchen; couldn't find how to connect to wifi (no wifi code displayed anywhere and couldn't work out how to contact anyone for assistance as it was 5.30pm - noone in reception). Was a convenient location for what we needed, but the unit was very run down and was not stocked with basic items - toilet paper is a very basic item, tea/coffee etc is pretty basic also. Not impressed for the price. Didn't seem like much care had been taken to make guests comfortable and help them enjoy their stay.