Mantra Towers of Chevron

Mantra towers on Chevron is a superb place to stay. From the moment you walk in you can smell fresh tea tree; it not only looks clean, it also smells clean. The apartment is amazing. The master bedroom is it's own inner apartment with en-suite and it's massive. The lounge area and other bedrooms are well furnished and clean and tidy. The air of the apartment was perfect for meeting my clients. I just wish it was my home 24/7.

The room was dirty, Hairs on the bathroom floor, tiles mouldy.Would'nt recommend on any level. Stayed 7 nights almost froze as the heating would'nt work. And if you like a good night's sleep count this hotel out as the noise from the rubbish chutes wake you every time.

While the location was fantastic—close to the beach, shops, and great nightlife—the cleanliness of the apartment left a lot to be desired. Both bathrooms had sticky floors, and one of the bedrooms was poorly lit due to a burnt-out lamp and a broken, dusty floor light. The check-in process was quite confusing. The parking entrance was difficult to find, as there were three identical doors on the same side of the building. I had to ask security for help after a long flight and rainy drive, which was frustrating. Check-out wasn't smooth either. Despite being during business hours, no staff were present at the check-out office. This caused some stress, as I wasn’t sure if the key would be securely delivered to the owner or if the next guest might accidentally take it from the safety box, which uses a shared-style code.

Do not let the negative reviews from others put you off as I had read some and was hesitant... BUT this place is amazing, clean tidy and brilliant for families. We had a two bedroom apartment on the 36th Floor overlooking the Ocean and it was amazing. The lagoon pole for the teenagers was great, I even enjoyed the indoor spa pool. Coles Supermarket is right there for all your shopping needs and only a small walk out to the start of Surfers. We will definitely be recommending this place to all our friends and family. We will be back for sure. We cannot fault this place.

Prior to arrival, I had read some of the other reviews, and to be honest, they had me a little bit worried. But from the moment that we pulled up to reception (which isn't hard to find or park at, you just have to have done some prior research), to the check-in (reception was well staffed with knowledgeable staff, the process was fast and simple as we'd read the booking conditions and knew about the bond so it wasn't a surprise or an inconvenience) to parking in the car park (again, not that hard, they even give an instruction sheet on what to do), we experienced nothing like some of the bad reviews. We made our way to our room on the 29th floor of tower 2, opened the door, and were ecstatic with what we found. Our 2 bedroom, 2 bathroom ocean view was simply perfect. A huge space, clean throughout, comfortable lounges and beds, great cooking and dining facilities, and a view that will have you gazing out for hours from the large balcony. Outside, the lagoon pool was clean and a unique experience (although it might benefit from a heat pump). The indoor heated pool was also clean and well maintained and perfect for a quiet dip. Access directly to the Chevron centre makes it quick and easy to get the essentials you may need. From what I understand, some of the rooms here are privately owned and may not be maintained/appointed as well as the one that we had, but I would recommend booking directly with Mantra and contacting the hotel a few weeks before arrival to check anything that you aren't sure of. For us, we've made note of the room number and will be looking to request that room for future visits.