DoubleTree by Hilton Surabaya
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Genteng

DoubleTree by Hilton Surabaya

No.1 of Family Hotels in Surabaya
Jl. Tunjungan 12, Genteng Subdistrict, 60275 Genteng, Surabaya, East Java, Indonesia
Show on Map
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.Show More
We Price Match
hotel overview picture
Last booked 10 hrs ago
Highlights
Varied breakfast
Free parking
Cozy rooms
Lots to do
Airport drop-off available
Amenities
Outdoor swimming poolFree
Sauna
Executive lounge
GymFree
Private parkingFree
Airport pick-up
Car rentals
Bar
All Amenities
Property Description
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.
Show More
4.6/5
Great
Among the best hotel experiences I’ve ever had.
All 342 Reviews
Surroundings
Airport: Juanda International Airport
(19.2 km)
Train: Surabaya Pasar Turi Train Station
(1.6 km)
Train: Surabaya Gubeng Train Station
(3.6 km)
Landmarks: Gedung Cak Durasim
(290m)
View on Map

Rooms

Guest Reviews

Services & Amenities

Policies

King Guest Room
4

King Guest Room

1 King bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Executive Twin Room
4

Executive Twin Room

2 Single bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Presidential Suite
6

Presidential Suite

1 King bed
138m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Twin Guest Room
4

Twin Guest Room

2 Single bed
35m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Corner King Suite
5

Corner King Suite

1 King bed
90m² | Floor: 10
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Duplex Suite
4

Duplex Suite

1 King bed
102m² | Floor: 2
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe King Room
4

Deluxe King Room

1 King bed
53m² | Floor: 8
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Executive King Room
4

Executive King Room

1 King bed
35m² | Floor: 3
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Accessible King Room
4

Accessible King Room

1 King bed
35m² | Floor: 1
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
Check Availability
Premium Suite
5

Premium Suite

1 King bed
65m² | Floor: 21
Has window
Wi-Fi (additional charge)
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Deluxe Suite
4

Deluxe Suite

1 King bed
59m² | Floor: 13
Has window
Wi-Fi (additional charge)
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
Check Availability
Hide Room Types

Guest Reviews

4.6/5
Great
342 reviews
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.6
Average for similar properties in Genteng
Most Mentioned
AI Summary
Centrally located with proximity to dining, shopping, and amenities. Guests praise the extensive breakfast buffet and friendly, helpful staff. Comfortable, spacious rooms with high-quality furnishings.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 7, 2025
自助餐品類齊全,房間舒適
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 5, 2025
還不錯吧,
Translate
B‍u‍m‍o‍e‍r‍s‍h‍e‍n‍g‍1‍9‍8‍4
March 1, 2025
泗水推薦這個酒店,走路十分鐘有商場,酒店早餐不錯,服務也非常好。
Translate
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
March 1, 2025
房間還不錯,衞生也挺好
Translate
d‍e‍k‍a‍k‍i‍t
February 26, 2025
DoubleTree by Hilton Surabaya is known for its modern design and warm service. It is located in the city center with convenient transportation. The hotel provides comfortable rooms, diverse dining options and complete conference facilities, making it an ideal place for business and leisure travelers.
Original TextTranslation provided by Google
K‍u‍r‍n‍i‍a‍w‍a‍n
February 23, 2025
Hotel nyaman dan bersih, keluarga saya senang
Translate
A‍r‍d‍i‍a‍n
February 20, 2025
This hotel is perfect for family. The location is great at jl. Tunjungan . Price is worth with the services and amenities.
V‍I‍C‍T‍O‍R‍.‍C‍K‍F
February 18, 2025
We enjoyed our stay at Doubletree Hotel by Hilton. Service staffs were attentive to our needs and questions. Breakfast buffet was delicious with many selection of different cuisines. Definitely will visit Surabaya and stay at Doubletree Hotel again.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Multi-function room
Playground
Kids' club
Restaurant
Makan Kitchen Restaurant
Style: A la carte, Buffet
Cuisine: Asian, Chinese, Indonesian, International, Sushi
Open for: Breakfast, Lunch, Dinner
Ambience: Family-friendly, Modern
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 06:30-22:00
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00

Front desk hours: 24/7

If you will arrive outside of check-in hours, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
IDR 450,000 (approx. VND 705,506) per person per night

Breakfast
TypeWestern, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. VND 783,896) is charged.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Opened: 2021
  • Number of Rooms: 310
A stay at Doubletree By Hilton Surabaya places you in the heart of Surabaya, within a 10-minute walk of BG Junction and Tunjungan Plaza. This 4.5-star hotel is 6.9 mi (11.2 km) from Pakuwon Mall and 0.7 mi (1.1 km) from Grahadi.

Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Guests can get around on the complimentary shuttle, which operates within 3 kilometers.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. This hotel has 16 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Make yourself at home in one of the 310 individually furnished guestrooms, featuring MP3 docking stations and Smart televisions. Your room comes with a Select Comfort bed. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for DoubleTree by Hilton Surabaya?

The cancellation policy for DoubleTree by Hilton Surabaya varies depending on the type of room and booking conditions.

What are the check-in and check-out times at DoubleTree by Hilton Surabaya?

Standard check-in time at DoubleTree by Hilton Surabaya is 14:00-24:00 and check-out time is 12:00.

Does DoubleTree by Hilton Surabaya provide breakfast?

Yes, Breakfast is offered at DoubleTree by Hilton Surabaya. Breakfast option(s): Western, Chinese, American, Asian, Continental, Full English/Irish, Gluten-free, Halal.

Can I bring my pet inside the DoubleTree by Hilton Surabaya?

As much as we love pets, unfortunately, we are unable to accommodate them in DoubleTree by Hilton Surabaya.

Is there a restaurant at DoubleTree by Hilton Surabaya?

Yes, DoubleTree by Hilton Surabaya offers on-site dining. You can enjoy a variety of Asian, Chinese, Indonesian, International, Sushi dishes, all prepared with carefully selected, high-quality ingredients.

How far is the DoubleTree by Hilton Surabaya from the closest airport?

The closest airport is Juanda International Airport, and it is about 38 mins from hotel by car (19.2 km).

Is airport shuttle service offered by DoubleTree by Hilton Surabaya ?

Yes, at DoubleTree by Hilton Surabaya, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.88KM
Nearest Train StationSurabaya Pasar Turi Train Station
Distance to Train Station1.6KM
Average Price FromVND4430093
Hotel Star Rating5