Awakan

The hotel has to be praised for the high quality of the buffet dinner, especially the small and exquisite desserts, and you can try more. The staff's service attitude is thoughtful and enthusiastic, and they also took the initiative to introduce us to the lobby to play stall games after dinner. The atmosphere was lively, and I won a lot of candies and a super-large Awaji Island onion with a small amount of change 😄. But I can't help but say the following incident. There are five people, my husband and I and our three daughters, and we booked a double room and a triple room respectively. The price of the triple room is obviously half of the double room, that is, we have paid for two plus three people. As soon as we arrived, we participated in the hotel's free fishing activity, but the hotel only provided two fishing rods per room, even though it was dusk and many guests had left and there were many remaining fishing rods. The argument with the staff was fruitless. The five of us had no choice but to take turns using four rods, passing them back and forth, and we couldn't catch a single fish. These staff members just gathered together to chat and did not help throughout the whole process. These service attitudes are really rare in Japan. Originally, this fishing activity was the main reason for choosing this hotel, but it felt like a very disappointing experience. 😔

とても清潔でお部屋も広く、スタッフの方々のホスピタリティ精神が高く楽しく過ごせました！ また次回も泊まりたいなと思いました！！

Very satisfied with the in-room dining. Dinner was good and breakfast was just an average buffet breakfast.

Compared with domestic resort hotels, the facilities are old, well maintained, and the experience is above average. The hot spring area is not big, and the Wagyu rice at "Ye Shiji" next to it is delicious😋. The picture was taken passing by the Apple House, which is far away from the hotel (one in the east and one in the west).

何回か行ってますが今回もとても大満足です！毎回スタッフさん達の気遣い、笑顔、すれ違った時も笑顔で会釈、とても良いです！お食事も今回は初めてのバイキングでしたがとても美味しくお皿を変えてくれなのですが、とても周りの状況を見ててすごい！と思いました!スタッフさん達の気遣いが完璧で良かったです！朝食も美味しく満足です！ お部屋も大浴場も綺麗で良い！ また行きたいと改めて思いました！ありがとうございました。

毎回スタッフの方が、親切丁寧に対応くださり、感謝の思いでいっぱいです。 お料理は地の食材を使ったものが多く、とても美味しいです。また、「あわかん」の会員になっているので、キッズルーム(お菓子付き)が1時間無料で利用でき、釣りを家族でして、3女は釣り場で一通り遊んだらキッズルームを使わせていただき、食事まで楽しんでいます。夕食後は縁日のイベントがあり、玉ねぎ釣りや射的、お手玉投げ等子どもが楽しめるイベントが満載で、大人はもちろん、子ども達も心身ともにいつも満たされ、皆「あわかん」が大好きです。