Harris Hotel & Conventions Bundaran Satelit Surabaya

Harris Hotel & Conventions Bundaran Satelit Surabaya Reviews

Harris Hotel & Conventions Bundaran Satelit Surabaya

Jl. Mayjen HR. Muhammad No.2A, Putat Gede, Kec. Sukomanunggal, Putat Gede, Sukomanunggal, Surabaya, East Java, 60189, IndonesiaView Hotel Details
Harris Hotel & Conventions Bundaran Satelit Surabaya
Harris Hotel & Conventions Bundaran Satelit SurabayaHarris Hotel & Conventions Bundaran Satelit SurabayaHarris Hotel & Conventions Bundaran Satelit Surabaya
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Harris Hotel & Conventions Bundaran Satelit Surabaya Guest Reviews

4.6/5
Great
111 review
Verified reviews
Location4.4
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(111)
Positive reviews(111)
Reviews with photos/video(30)
Awesome stay(27)
Friendly staff(25)
Clean and tidy(23)
Awesome rooms(16)
Great location(13)
Convenient location(8)
Tasty food(5)
Guest User
Harris Suite
Stayed in Jan 2025
Business travelers
9 review
4.7/5
Amazing
Posted on Feb 16, 2025
Every aspect of the hotel was excellent from cleanliness to hotel crew service to breakfast. The only downside was that there was no convenience store nearby
Response from Property: Dear Guest,Warmest Greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya,We are thrilled to hear that you found every aspect of our hotel excellent. Your feedback regarding the convenience of nearby stores is appreciated, and we will take it into consideration to enhance our guests’ experience.Once again, thank you for choosing HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We look forward to the opportunity of welcoming you back for another exceptional stays.Yours sincerely,Amalia Nur Rizki Room Division Manager
Raja Zaidatul Akhma
Harris Room
Stayed in Dec 2024
Couples
1 review
4.2/5
Very Good
Posted on Feb 3, 2025
Need to be fit to go uphill & up the stairs frequently. Need to be super fit to go for cycling around the area, hilly all the way.
Response from Property: Dear Raja Zaidatul Akhma, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you very much for your great feedback, your feedback is essential to our ability to continue to improve our service. We are pleased to hear that you enjoyed the experience at our hotel. We shared your feedback with the entire team and they were delighted to hear such great comments. Thank you for motivating our team and sharing your review. We are all looking very much forward to welcoming you back soon. Sincerely yours, Amalia Nur Rizki, Room Division Manager
RAYMOND KWON YOUNG
Harris Room
Stayed in Jan 2025
Business travelers
36 review
4.7/5
Amazing
Posted on Feb 8, 2025
A bit far off the center of the city, no restaurants near by, and breakfast is not as good as other Harris Hotels. Nonetheless, the staff is friendly and helpful and the overall stay is good.
Response from Property: Dear Raymond Kwon Young, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, We are delighted to hear that our friendly and helpful staff made your stay enjoyable. We appreciate your honest feedback regarding our location and breakfast, and we will take it into consideration for future improvements. Thank you for motivating our team and sharing your review. We are all looking very much forward to welcoming you back soon. Sincerely yours, Amalia Nur Rizki, Room Division Manager
Singh
Harris Room
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 19, 2025
Awesome location but not the traffic. Clean and nice ambience even though the main lobby is on the second floor - up the carpark. Overall, great stay and will definitely stay here again. Thank you Harris Hotel and staff. Keep up the good work. Cons- hotel room floors should do a makeover. Can hear the popping whenever you are walking around in the room.
Response from Property: Dear Singh, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you for choosing HARRIS Hotel & Conventions Bundaran Satelit Surabaya for your stay destination in Surabaya and for sharing your review. We are thrilled to hear that you enjoyed our location, clean environment, and pleasant ambiance, despite the traffic and the unique lobby setup.Your feedback regarding the room floors is greatly appreciated, and we will look into this to enhance our guests’ comfort. It is wonderful to know you had a great stay and plan to return. Your support motivates us to keep delivering excellent service. We hope there will be an opportunity to welcome you back and the next occasion, a not so distant future, Sincerely yours, Amalia Nur Rizki Room Division Manager
Naicha
Harris Room
Stayed in Aug 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Hotel was so clean, ac so cold.. location in west surabaya.
Response from Property: Dear Naicha,Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya,Thank you very much for your great feedback, your feedback is essential to our ability to continue to improve our service.We are pleased to hear that you enjoyed the experience at our hotel. We shared your feedback with the entire team and they were delighted to hear such great comments. Thank you for motivating our team and sharing your review.We would like to thank you for considering our hotel as your holiday and business destination in Surabaya,We are all looking very much forward to welcoming you back soon.Sincerely yours,Agus SutantoGeneral Manager
BING LONG
Harris Room
Stayed in Mar 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Apr 20, 2024
45 mins away from the airport. Good location to attend dinner at nearby Chinese restaurant. Most importantly, the service is very good and helpful staff.
Response from Property: Cheers Dear Guest We very much appreciate your comments regarding your stay at HARRIS Bundaran Satelit.It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.With Best Regards,Yosi RiyantoExecutive Assistant Manager
Aspraxs
Harris Room
Stayed in Jan 2025
Business travelers
144 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Hotel oke. Di satelite. Kmar besrih. Amenities lengkap
Response from Property: Dear Aspraxs,Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya.Thank you for your kind review. We are glad to hear that you had a great stay and appreciated our clean rooms and complete amenities. Your support means a lot to us, and we look forward to welcoming you back soon. Yours sincerely, Amalia Nur Rizki Room Division Manager
Anonymous User
Harris Room
Stayed in Jul 2024
Family
1 review
4.2/5
Very Good
Posted on Aug 28, 2024
We were assigned to a smoking room but can't change due to fully booked hotel. The staffs were trying hard to clear the air and sanitize the room. They were truly helpful and prioritize their guest's needs.
Response from Property: Dear Anonymous,Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya,First of all, thank you very much for your valuable feedback.Your feedback is greatly valuable to us in our effort to continually improve, meet and exceed our guest expectations. Your kinds words to our hotel services we offer are very much appreciated since we believe that our valued guest comments keep our work performance constantly on its level. We keep maintaining our performance and improving every area in the hotel so that we can always fulfill our guest satisfaction.Certainly, we look forward to welcome you back to this beautiful city of heroes for yet another spectacular experience with HARRIS Hotel & Conventions Bundaran Satelit Surabaya.Sincerely yours,Agus SutantoGeneal Manager
Cui Wen
Harris Room
Stayed in Dec 2024
Family
14 review
4.2/5
Very Good
Posted on Jan 5, 2025
Big room, the location near from highway, staff very helpful
Response from Property: Dear Cui Wen, Warmest greeting from HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Thank you for your great feedback mentioned on your delightful experience with HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are glad that you had enjoyed our room ,hotel location and our food variety. Your feedback is a part our motivation for our team to be always continuously improve to delivered great services to our guest. We hope there will be an opportunity to welcome you back at HARRIS Hotel & Conventions Bundaran Satelit Surabaya, Sincerely yours, Amalia Nur Rizki. Room Division Manager.
Edmund
Harris Room
Stayed in Oct 2024
Business travelers
35 review
4.0/5
Very Good
Posted on Nov 9, 2024
Friendly staff at the hotel. Good variety of breakfast.
Response from Property: Dear Edmund,Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya,Thank you for choosing and trust with HARRIS Hotel & Conventions Bundaran Satelit Surabaya to cater your event needs and for sharing your exceptional feedback.It is wonderful to know that our team provided a beyond experience services from the great meeting room and accessible, free spacious parking space provided for our guests, and enjoyable room, lobby and hotel facilities.Your feedback is invaluable to us and we are thrilled that our efforts resonated with you and made your event memorable.We look forward to welcoming you back for more exceptional experiences at HARRIS Hotel & Conventions Bundaran Satelit Surabaya.Sincerely yours,Agus SutantoGeneral Manager
Ong TY
Harris Room
Stayed in Nov 2024
Travel with friends
6 review
3.5/5
Posted on Jan 16, 2025
The location of hotel is a bit outskirts.
Response from Property: Dear Ong TY,Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya,Thank you for choosing HARRIS Hotel & Conventions Bundaran Satelit Surabaya for your stay destination in Surabaya and for sharing your reviewWe have noted your detailed feedback with locations where HARRIS Hotel & Conventions Bundaran Satelit Surabaya is the only 10 minutes away from Pakuwon Mall Surabaya.Your feedback is a part our motivation for our team to be always continuously improve to delivered great services to our guest.We hope there will be an opportunity to welcome you back and the next occasion, a not so distant future,Sincerely yours,Amalia Nur RizkiRoom Division Manager
Randhi
Harris Room
Stayed in Nov 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Feb 26, 2025
Hotel is fairly clean and great location
Response from Property: Dear Randhi, Warmest greetings from HARRIS Hotel & Conventions Bundaran Satelit Surabaya. We are glad to hear that you enjoyed our clean rooms and strategic location. Your satisfaction means a lot to us, and we look forward to welcoming you back to HARRIS Hotel & Conventions Bundaran Satelit Surabaya for another enjoyable stay. Sincerely yours, Amalia Nur Rizki Room Division Manager
Eutama
Harris Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 19, 2023
Love this Hotel. I always return to this hotel. Location is very convenient and the workers there are all soo friendly.
Response from Property: Cheers GuestWe very much appreciate your comments regarding your stay at HARRIS Bundaran Satelit.It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.With Best Regards,Yosi RiyantoExecutive Assistant Manager
Aina6968
Harris Room
Stayed in Apr 2023
Other
12 review
5.0/5
Outstanding
Posted on Jun 11, 2023
Overall I am Happy staying with Harris Hotel & Conventions Bundaran Satelit Surabaya. The hotel clean and Nice . All staff very polite and assisted my queries efficiently. Some of the food is little salty to me , I not Sure If the culture here ,maybe to them is normal. However overall the food is good. Further more the room is very confortable . Location was great , easy to take grab to many place too. The grab was so cheap as well. Make Sure if you book grab from AirPort to hotel must see carefully the address as i choose wrong address is Harris hotel too but in different location. If you wish to Iron your cloth better to bring own travel Iron. Coz the Iron in the hotel not much ,you have to wait other person refurn the Iron in order to use it. We request since the day before (evening time) , didnt get the Iron . Need to request again in the morning in order to get the iron. Waste time . If i knew will bring own travel iron instead .
Response from Property: Cheers Mr/Mrs Aina6968We very much appreciate your comments regarding your stay at HARRIS Bundaran Satelit.It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and products.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.With Best Regards,Yosi RiyantoExecutive Assistant Manager
Paulus Siswanto
Harris Room
Stayed in Jun 2023
Family
11 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Very nice hotel. The staffs are friendly and polite. Thank you Harris Hotel.
Response from Property: Cheers Mr/Mrs Paulus SiswantoWe very much appreciate your comments regarding your stay at HARRIS Bundaran Satelit.It is always a pleasure to receive your positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.With Best Regards,Yosi RiyantoExecutive Assistant Manager