Whiterock Beach Hotel and Waterpark - Photo Gallery

service was good, location accessible when commuting. good food and serving

Overall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people ! Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served….. Overall, the facilities was fantastic!

Unit very small, have mosquito and cockroach, my friend's unit is split type aircon, my unit window type aircon so noisy. There is no kettle, have free bottle water .

I love this place and my kids are really enjoyed it! Overnight is not enough. We should have explore more and stayed 2-3days. -Place is great -Food is great -We have a fantastic room -The bar is great -Pool is great as if we have our own mini pool. -There is a wave pool and my kids love it. -There is also a playground with pool for the kids like they can slide, swing, more fun activity. -We enjoyed the beach as well, same as the inflatable, jetski, kayak, banana boat -There is an acoustic bar at night, fire dance, parang nasa Bora ka na.

The staff was friendly

I don't like reviews, but I'll write a few words. If you searched for White Rock, I assume you already have some idea of ​​the location, so I'll pass on this... Some of the facilities are outdated, but it's not a bad place to take a break. Is the swimming pool and water park worth enjoying? However, the lobby counter staff's attitude towards customers was unpleasant. and There are no restrictions even if Filipino guests smoke on the beach. Even though they play music and make noise until 2 or 3 in the morning, there is no restraint. I want to enjoy a comfortable night's sleep, but the hotel staff are noisy outside my room in the morning. The phone in the room was broken, so I asked them to fix it twice, but they didn't fix it, and the taxi they asked me to call to go to the restaurant during dinner time was much more expensive than the market price. It's a place I don't want to remember. It may vary from case to case, but especially for me, I felt only discomfort.

The stay is not bad, the service is good, but the location is a bit too inconvenient to go to the scenic spots. I don’t recommend it without a car, but the overall attitude and meals are quite good. It also has its own facilities, so it’s ok if you just relax

There is no sandy beach.

This is the worst hotel we stayed in ever and we are not recommending it. First, they are fooling their guests by misleading promotions during check in. Second, there were lots of mosquitos inside the room. No soap in the bathroom you need to transfer to the shower room to get soap very inconvenient. You need to request basic dental kit because it is not readily available in the room. Third, no available Manager or Supervisor on duty to handle escalated concerns of the guests. For breakfast, bacon was tough, stingy not crispy and salty. Most of the dishes are salty. Juices are tasteless it’s like water with food color only. Fruits like banana have extra charge. Front desk receptionists were not helpful and snobbish. After getting your money when you check in, they will not assist you anymore or give directions on the location of your room. Waste of money. Very disappointed guest.