Subang Jaya Hotels with Gym

My trip was perfect. Yes it was a bit expensive because it was on school holidays. But it was a perfect staycation. The staff was friendly and helpful. My room not only have the pool view but i get to see the twin tower from afar as well. The room was spacious and clean. The buggy was available hourly to go to ioi city mall. The in room dining was delicios. We ordered pizza, sandwhiches, mac n cheese and nasi goreng kampung. The price was as expected. But the pepsi can was rm18! Haha a bit shock on that. The breakfast spread was good and delicious too. The pool was huge with 2 slides. Perfect for the kids. Many foc activities too at the pool such as fish feeding and hoverboard lesson. I enjoyed it!

There is a noticeable difference in how different guests are treated. I requested to have both rooms on the same floor, but was told the hotel was too full to accommodate this. As a result, I paid an additional fee to upgrade one room. Despite this, the guests in that room only vacated at 4:06 PM, and I didn't receive any call, even though we left our room around 6 PM. When I asked the Reception about this, they claimed they called our room, but no one answered. It's unrealistic to expect someone to stay in their room all day without stepping out, especially since I informed the Reception during check-in that I could be reached on my mobile. It feels like because I didn't pay the full price and only topped up an additional fee, our room was only available when we returned to the hotel at around 10 PM, and no snacks were provided unlike in the fully paid room. I requested a late checkout for just one hour but was told only one room would be granted this privilege. Yet, other guests were allowed to check out as late as 4 PM. There is a clear and significant disparity in the treatment of different guests. Snacks and amenities should be replenished daily, not just provided on the first day at check-in. However, this has not been consistent, as some rooms received these items while others did not.

One thing I don’t like about this hotel is they are charging parking fee for hotel guess which is not reasonable. Other than that, everything seem fine to me

All in all, we don’t mind the Cons (listed below Overview, Pros & Cons) as we only stayed 1 night. So for those looking to stay longer nights, if you don’t mind the cons, you can consider as it is affordable for spacious rooms like this in Sunway City. Overview: 1. this is not managed by Sunway Property, its concept is like booking airbnb as each unit are owned by different owner, managed by a property management (not by Sunway). Residences of this property are also staying there. 2. The name of this place “Resorts Suites @ Bandar Sunway” was tagged as “hotel” in Trip.com, so this can be a bit misleading thinking that this is one of Sunway Properties’ hotel chain. 3. Its reception is at B1 of Sunway Pyramid Hotel, all levels are only accessible by card. 4. Good for stay if you are just looking for lower budget accommodation in Sunway City (for singles, solo travelers, etc), but wouldn’t recommend if are looking at cosy and clean rooms (for family with kids / elderly). 5. As it is a “house” unit itself, it comes with kitchen and some with balcony. Those with kids, need to take note of the balcony. Pro: 1. Attentive staff, very helpful and attend to our needs quite immediately. 2. Room is spacious, good enough for 3 (2+1) to sleep in (Deluxe) and if you opt for the bigger units, can zzz up to 6 pax. 3. Affordable room rates comparable to any of the Sunway hotels around this area. 4. For the unit we stayed in, water pressure is very strong, good bathing time, good flush and running tap is strong. 5. Our unit came with a bathtub but we didn’t use it. 6. 2 beds in our unit, both are king size. 7. Provided clean towels, disposal toothbrushes and shampoos/bath gels. 8. Provided mineral waters, and packet coffee/tea with cups and stirrer, and there’s water boiler too, if you need to use. 9. Aircon is working fine in both living hall and room. 10. Very spacious bathroom. 11. Quiet at night, so can sleep well. Cons: 1. Room furnitures are old and some are not well kept. Probably it’s the way how it’s being managed, so proper care is not given priority by the owner itself. 2. Room is dusty, has a lot of cob webs and also little bugs/ants. So take note especially around the bed area. 3. Bed sheets were just ok. Can be better as looks dusty and with light stains. 4. Curtains are old and dirty. 5. Tv channels only 2 channels. 6. Remote controls (tv and aircon) are dusty. 7. Has balcony but I don’t see that as a plus point as it can be hazardous for family with kids. 8. Door lock was loose, hence we got to change to another room as we have kid with us, so safety is priority to us. 9. Parking flat rate - I didn’t ask if they have flat rate, but may not be since it’s not under Sunway management directly. For us with child, our priority is always safety and cleanliness. So we will look for other options under Sunway Hotels if next time we intend to spend our nights in Sunway City.

We went as a family to stay here for bukak puasa and this unit was just perfect. So beautiful and so clean ❤️. The rooms and apartment was spacious as well. Really enjoyed our stay. My son even enjoyed playing with with ‘pop pop’ outside the condo as well. The checkin and checkout process was hassle free as well. Definitely repeating again.

They have everything here! Cooking utensils ✅ wifi ✅ hair dryer and iron board ✅ refrigerator ✅ they will guide you step by step for your check ins and check outs. Cozy place for a small family. Highly recommend this place 😊 Ps: amazing view at night

Room is spacious and clean. Provided all the necessary amenities including daily newspapers. Welcome drink is provided. Only the aircond is quite cold and bathroom does not have separate shower area. Other than that, its worth the price. Very friendly staffs. Breakfast is provided and its quite reasonable with the price. Location nearby malls and walking distance to LRT/BRT USJ 7.

The water conditioner is leaking less cold TV is hard to broadcast loading sje.

We booked this property thinking it's a hotel concept and more over there is no clue it's under AIR B&B. What a cheat it was .... b'coz they cleverly put in under the roof of Pyramid . To our surprise for the amount we paid we feel so disappointed . There is no soap to wash. There is no coffee mug ? Not even a tea spoon . We have to call the guy who gave us the key to bring bath mat ?? After shower no bath mat . ???? How if my mom slip n fell in the toilet ?? Toilet roll place broken . The hose is leaking . Shower curtain is very dirty we can't even hold it by our hands to pull it . Someone has to look into this property seriously . Of coz we understand there are management to look into all this ..... however we as a guest should not be cheated . I'm working in the Hotel Line for almost 20 years . But this property is worst . Very expensive . Just because of the location they any how charge their guest and can't be bothered attitude . When I made a complained to the guy who gave me the key .... he asked me to take picture and send him . Do you think I have no better work to do ...... This should be look into those who are in charge of this property . Not as a guest we come and stay . I will never ever stay in this property or not even the Pyramid Hotel . Very sad .

Everything was good. Only the carpark is charging. And the security there is worse, simple communication also does not understand. How they serve overseas customers