Subang Jaya Hotels with Airport pickup service

My trip was perfect. Yes it was a bit expensive because it was on school holidays. But it was a perfect staycation. The staff was friendly and helpful. My room not only have the pool view but i get to see the twin tower from afar as well. The room was spacious and clean. The buggy was available hourly to go to ioi city mall. The in room dining was delicios. We ordered pizza, sandwhiches, mac n cheese and nasi goreng kampung. The price was as expected. But the pepsi can was rm18! Haha a bit shock on that. The breakfast spread was good and delicious too. The pool was huge with 2 slides. Perfect for the kids. Many foc activities too at the pool such as fish feeding and hoverboard lesson. I enjoyed it!

There is a noticeable difference in how different guests are treated. I requested to have both rooms on the same floor, but was told the hotel was too full to accommodate this. As a result, I paid an additional fee to upgrade one room. Despite this, the guests in that room only vacated at 4:06 PM, and I didn't receive any call, even though we left our room around 6 PM. When I asked the Reception about this, they claimed they called our room, but no one answered. It's unrealistic to expect someone to stay in their room all day without stepping out, especially since I informed the Reception during check-in that I could be reached on my mobile. It feels like because I didn't pay the full price and only topped up an additional fee, our room was only available when we returned to the hotel at around 10 PM, and no snacks were provided unlike in the fully paid room. I requested a late checkout for just one hour but was told only one room would be granted this privilege. Yet, other guests were allowed to check out as late as 4 PM. There is a clear and significant disparity in the treatment of different guests. Snacks and amenities should be replenished daily, not just provided on the first day at check-in. However, this has not been consistent, as some rooms received these items while others did not.

The room was clean, toilet amenities such as toothbrush and shower cap are provided. Water pressure was good and aircon was excellent. Extra pillow is chargeable at RM10 each. 2 bottled water provided complementary. We asked the cafe worker for the complimentary breakfast option, he responded wtih nasilemak and meehoon goreng; coffee and tea are free flow from the dispenser. The coffee and tea were luke warm and tasteless; meehoon and nasi lemak were very cold. We saw the menu listed on the board and ordered another set of breakfast that consists of croissant, americano and half/softboiled which we asked for softboiled. At the same time, the worker then informed that our nasilemak set also comes with the same option of eggs, I wonder why didn't he informed earlier. The coffee were freshly brewed but nothing near to being good, croissant was hard and we were served with half boiled eggs instead of the softboiled we requested and what made it worse was they were not even half boiled, more like 1/4 boiled, not forgetting there were chicken dropping stuck on the egg when served. For the price paid (RM103), the room is satisfactory. Keep your stomach for other food nearby. Don't miss the famous Warung Opah nasi lemak right next to it at the corner.

This is really a budget hotel for budget stay. Everything was so basic but all basic amenities are well served. Hotel room is convenient and the size of room is just nice for 2pax. The location is quite dull at night except for the MyNews convenience store just opposite to the hotel. There are also some malls (Giant and Mydin) nearby within walking distance. You might find hard to get good foods nearby as the restaurant (western/steak) just in front of the hotel will close around 2200hrs. But online foods orders are the best choice. Overall, I am satisfy with this hotel, its service and hospitality. Cannot wish for more as this is just a budget accommodation.

We booked this property thinking it's a hotel concept and more over there is no clue it's under AIR B&B. What a cheat it was .... b'coz they cleverly put in under the roof of Pyramid . To our surprise for the amount we paid we feel so disappointed . There is no soap to wash. There is no coffee mug ? Not even a tea spoon . We have to call the guy who gave us the key to bring bath mat ?? After shower no bath mat . ???? How if my mom slip n fell in the toilet ?? Toilet roll place broken . The hose is leaking . Shower curtain is very dirty we can't even hold it by our hands to pull it . Someone has to look into this property seriously . Of coz we understand there are management to look into all this ..... however we as a guest should not be cheated . I'm working in the Hotel Line for almost 20 years . But this property is worst . Very expensive . Just because of the location they any how charge their guest and can't be bothered attitude . When I made a complained to the guy who gave me the key .... he asked me to take picture and send him . Do you think I have no better work to do ...... This should be look into those who are in charge of this property . Not as a guest we come and stay . I will never ever stay in this property or not even the Pyramid Hotel . Very sad .