Hotels near Santiago de Chile Place, Stuttgart

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf

Due to the pandemic we had to cancel other New Year's Eve plans and chose to stay a bit closer to home. This was an excellent choice! Unfortunately I can't attest to the salon, spa, or pool (all are off our to-do list until Germany's numbers are down), but everything else about this hotel was amazing. Everyone spoke excellent English, were very accommodating, and the restaurant requires a review all its' own (magnificent!!). If we had to find anything that didn't deserve a five-star rating, it would be the streaming service (lost Netflix connection frequently), however, everything else at this hotel made up for that. You couldn't ask for a better location; it's across the street from the Hauptbahnhof, and one block away from more shopping than you can do in a day! Every hotel in the world should offer an ”Olaf”! Olaf is the most outstanding of this hotel's very service-oriented staff; he is everywhere you need him to be right when you need him there!! If we owned a hotel chain, we would be trying to hire him away from the Graf Zeppelin - he's that good!! This hotel also has an elegant cigar bar. Although I'm not into cigars, it's so elegant that I did not mind accompanying my husband there. My husband's exact words were ”this place has the very best cigars I've ever tried, and an exquisite class of whiskey!” And thanks to Olaf, our preferred table was reserved in the restaurant and in the cigar bar every evening; We will definitely return to this hotel! Oh, I forgot to mention.......we've traveled a lot and have been in a lot of hotels; this was the first that offered a WALK-IN closet with ample storage storage! The two sinks in the bathroom, both a tub AND a shower were also a plus....comforts of home! (We were in a junior suite)

The hotel is quite decent, at the level of a chain hotel. The rooms are large, right on the roadside, very close to the train station, and can be reached on foot. The hotel has an underground parking lot, which requires an extra fee.

Excellent service and beautiful rooms provided a pleasant stay. The friendliness of the staff and clean facilities were impressive, and the location was convenient for transportation, and there were many shops and restaurants nearby, so I was able to enjoy a comfortable trip. I will choose this hotel again next time. I recommend it!

We did a pit stop here to take kids to Mercedes’ museum. It was not a big event weekend so the area was really dead. Hotel reception was friendly but only 1 person manning the desk so it always seemed busy with queues. Bathrooms are functional and clean but given 4 people were staying in the room, body wash and loo roll ran out as they don’t fully replenish items. I understand the whole green thing but at least put enough toiletries in there. Simple little things like this should not require us to have to chase and ask the staff for these. Especially for a Hilton brand. The other odd thing is the toilet has its own room at the hotel room entrance. That’s great, but there is no sink. You have to walk around the whole room to get to the bathroom to wash your hands. We also had dinner at the restaurant downstairs. It charges silly money for every item on your plate. Literally a single portion of salmon is 15 euros (maybe 150g) with nothing else on the plate. If you want a side, you have to pay for that. Same with the schnitzel. Every single item you add to your plate is an additional cost. Staff was fine but the pricing system was ludicrous. We stupidly followed the tripadvisor reviews for the restaurant and the place was pretty dead. We should have eaten at the sports bar outside which was outdoors and has more ambience for possibly the same level of food. Who knows. The only redeeming feature is we got some discount back from this restaurant because of our club member status. We only stayed here for one night so it was sufficient as a clean functional hotel.

A great hotel in a very convenient location in Stuttgart. The staff were very friendly and checked us in in no time. The breakfast choice was substantial and tasty, and the restaurant area had a really nice atmosphere. The room was great with a very comfy bed. Will definitely stay again.

The hotel is located on the edge of a residential area on a driven street. It is located part of a larger business house. Personal is very friendly. Breakfast is very good, the room is clean and attractively furnished. Unfortunately, there are only hangs and no gardens so that early morning sunlight is only when one of the ~6m remote office workers in the same building can look into the room. The sound isolation of the walls is good, the room door unfortunately leaves quite a lot through. Bad when it uses from 6 incisive clips in the morning. Summary: Please for early business travelers.

Das schlechteste und mieseste Hotel in dem ich je war!!!! Gebucht direkt über die Homepage. Und damit fing es auch schon an!!!! Nach der Buchung bekam ich KEINE Bestätigung via Mail zugeschickt. Erst nach 2 maliger Aufforderung an die angeführte E-Mail Adresse. Angekommen im Hotel wurde uns mitgeteilt, dass es kein warmes Wasser gibt aufgrund diverser Probleme. Das Schwesternhotel wurde uns angeboten, jedoch waren wir schon den ganzen Tag unterwegs und erschöpft und wollten einfach nur auf unser Zimmer. Das Schwesternhotel wäre ca. 30 Minuten weiter entfernt gewesen. Habe dann das Wasser getestet, es war kalt/lauwarm. Zum schnell abduschen für uns ok, allerdings nicht für den vollen Preis. Die Rezeptionistin bot an 1 Frühstück gratis, ich stimmte nicht zu und wollte den Chef sprechen. Der wäre nicht da und auch nicht verfügbar. Ich hätte sonst bis 18:00 Zeit dann verfällt die Reservierung oder ich soll mir halt ein anderes Hotel suchen!!! Wahnsinn das ganze und sowas von unfreundlich! Dann ging sie mit dem handy für einige Minuten weg. Nach langem hier und her einigten wir uns auf minus 50% auf die 2. Nacht. War ok für mich. Dann ging die Diskussion aber weiter. Die Rezeptionistin hatte keinerlei Informationen über meine Buchung bzw Preis für 2 Nächte und wollte mir dann einen höheren Preis das Frühstück nochmal extra dazu rechnen!!! Irre war das und einfach nur eine Frechhheit!!! Zeigte ihr dann meine Bestätigung der Buchung für 2 Nächte inkl. Frühstück. Aber rechnen konnte sie trotzdem nicht! Das Frühstück war ok, mehr nicht. Brot teilweise vom Vortag, Joghurt mit eingetrockneten Rändern! Sonst kaum Auswahl und sehr überschaubar. KEIN Safe im Zimmer!!! Auch darauf hatte die Rezeptionistin keine Antwort! Zimmer war sehr spartanisch eingerichtet. Bad mit Dusche und vertrecktem Duschvorhang! Alles in Allem: furchtbarer Aufenthalt! Dringend davon abgeraten!!!

The hotel has had some recent renovations but unfortunately they used direct stick carpet which made the floor very hard. It's fairly close to everything, local train will take you into the town center, approximately 15 minutes. The room was a reasonable size and the bed comfortable. Bathroom was OK but the shower was small. It was unusual to find that the bar and restaurant were both closed . However, close by there is a supermarket where you can buy just about anything. There are also many local restaurants withing walking distance. The gentleman on the afternoon shift was extremely helpful with directions and suggestions. Another positive note, is that the hotel is walking distance to the Porsche Museum, which is a must see.

das ”neue” leonardo ist sehr schön geworden. alles sehr modern und ebenso geschmackvoll gestaltet und eingerichtet. die zimmer sind geräumig und bieten alles, was man erwartet. wir hatten ein zimmer zur straße und (aufgrund der schalldichten fenster) nichts davon gehört; im sommer wird das (bei geöffnetem fenster) sicher anders sein. das bett hatte leider eine durchgehende matratze und (nur eine!) decke; manche mögen das mögen, für uns war das nichts! bad ok, internet-empfang ausreichend. frühstück vielfältig und gut. aus dem benachbarten öffentlichen parkhaus (13 € pro tag) kommt man - trockenen fusses - über den fahrstuhl zur reception. personal freundlich und zuvorkommend. uneingeschränkt emfehlenswert!