Novum Hotel Bruy

When we arrived, we encountered a bit of a language barrier as the receptionist's English was not very good. He couldn't give us clear indications about the parking. The room itself was clean and well-maintained, but I had an issue with the pillow. It was extremely soft and inconsistent, which made it difficult to get comfortable. I had to push it against the wall to create enough volume to be able to sleep... Another thing I didn't like was that the shampoo and body soap were combined into one product. This also gave a cheap vibe. During breakfast, a female staff member almost removed my yet-to-be-consumed plate without even asking. I understand that breakfast time was over and it's reasonable to stop serving food and beverages, but customers should be given enough time to finish their meals. I had to GRAB my plate to keep eating, which was quite inconvenient.

Excellent location and comfy room. Helpful reception. I cant find any negative aspect to write about. I will be back here when I come back to Stuttgart.