Guest User
September 24, 2024
After checking in, there was no paper towel in the room. There was no phone in the room to contact the front desk, and they were not proactive in solving the problem. I notified the front desk myself the next day. The front desk said that the security guard didn't understand English or something. I left a note for the front desk who understood English. The front desk who was on duty the next day still didn't deliver it to the room. The service was not enthusiastic and they didn't pay much attention to the feedback. When I checked in, I confirmed that there was a laundry room, but they didn't actively provide laundry detergent and instructions for use. There was no signboard for the laundry room, which was very difficult to notice. I didn't find it until the next day. I wanted to wash my clothes on the first day, but I wasted time and didn't wash them.
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