Hotels near Christmas Garden Stuttgart, Stuttgart

We were only staying here one night and chose this hotel as it seemed to be in a good location for visiting the Mercedes Benz and Porsche Museums. We had stayed at other Adina Hotels and enjoyed our stay. Unfortunately, can't say the same about this one. For a start it was difficult to find. Our GPS was giving us the runaround. Finally, we saw a temporary banner displayed indicating the Adina's location. There were roadworks and an excavation site opposite the entrance. At reception we were given instructions on where to locate the parking. Adina had their own allocated car spaces at the adjoining shopping centre's car park, so it was not straightforward. Finally, we got to our room which was fine, and the beds were quite comfortable, however we noticed there was only half a roll of toilet paper with no other spare in sight and only one bath towel. On calling reception regarding the missing towel, I was told I could pick one up from reception. As it was late, I asked if it could be dropped to our room and was told they would do so, however that never happened. We declined breakfast as we thought it was far too expensive even though reception did offer a discount of 20 euros each. Apparently, it is cheaper if prebooked online. On the upside, on checkout we asked for some advice on directions and the receptionist went to some trouble and he emailed a link to us which was quite helpful.

The hotel is quite decent, at the level of a chain hotel. The rooms are large, right on the roadside, very close to the train station, and can be reached on foot. The hotel has an underground parking lot, which requires an extra fee.

I do not normally advise others to completely avoid a hotel, but in this instance I do. I was disgusted by the quality of the product and standard of customer service at Motel One Stuttgart-Mitte. To begin, my welcome to the hotel was a tea and coffee machine roped off and taped up (pics attached). What a horrible way to, in the first moment of arrival, make your ‘guests’ feel unwelcome and disrespected. It is common practice at hotels all around the world to offer tea and coffee facilities in the room. If not offered in the guest rooms, hotels/hostels/motels etc offer these facilities in the common areas of the hotel (Hub by Premier Inn for instance). When I asked about this upon check in I was informed “you can pay” and collect tea from the bar. Whilst styling itself as a ‘budget hotel’ this accomodation cost over €80 per night, for that price I expect tea and coffee to be included…..as it is at a €30 hostel down the road. How dare you price gouge your guests in this manner. I asked to speak to the hotel manager (who it later turned out was not the hotel manager as he was apparently in Frankfurt). She reiterated that accessing the tea and coffee machine was “not allowed” however I may request boiling water from the bar….I accepted this solution. That night I requested a cup of boiling water and was met with a strange look and questions, I was forced to explain that the hotel manager said I could have boiling water. As I waited I got a tea bag from the tea/coffee station which was met with absolute horror by the reception staff who berated me and told me off for taking the tea bag. So as it turned out I was allowed boiling water but not a tea bag….how petty can you be? What an appalling way to treat ‘guests.’ I would have been happy to pay the 5-10 cents for the tea bag as it appears motel one count every last cent. Not to worry I had a spare tea bag in my bag….that’s an extra 10 cents for the motel one brand. Another example of the complete disregard and disrespect shown to the needs of their guests can be seen through their refusal to turn the air conditioning on!!!!! As has been remarked on by other guests on this forum. It is summer in Germany, the 2 days of my stay were above 25 and with the sun glaring in the room the room itself was above 35, as such, I had 2 wrestles, sleepless nights which affected my time in this wonderful city. When I asked about the air conditioning it was made clear that it WOULD NOT be turned on. I asked what I should do, I was told to open the window. Open the window to music, partying, car noise, car horns, airplanes, trains….and worst of all the construction work by the hotel itself….the hotel I am PAYING to stay in!!….all of which can be heard throughout the day and night. At this point I realised that all motel one care about is how much money they can make out of each guest….why pay for the electricity of the air conditioning system when the guests can have an uncomfortable and disruptive sleep….the comf

The location of the hotel is excellent, the hotel is neat and clean, the staff was friendly and helpful at all times and the breakfast was excellent. But: When charging the electric car, a blocking fee is charged, which was not mentioned anywhere. In addition, the hotel charges a parking space fee. This does not meet my expectations of fairness and transparency.

Very satisfied and cost-effective new hotel, the design comfort and location are very high. The room is large, and the floor height is very high, the color is very harmonious, the design is very user-friendly, and the layout is reasonable. It is very convenient to go anywhere. This is the only hotel in this trip that I gave according to the room type I set without negotiation. Because I found that in Europe, I want you to be a Chinese. The good room type booked with money will generally be downgraded for you and give you a small or poor room type. Finally, you have to negotiate at the front desk to give you the room type you booked. This hotel is the only hotel that did not bully me this time, and directly booked the room type for me. It must be five-star praise! There is also a warm reminder, if English is not good, set a room in Europe to set a basic room, do not add money to set another room type, because no accident, they will definitely give you a poor room type, this is my experience, this time set 1 1 night accommodation, there are 3 times that there is no re-negotiation to change the room, Living is very aggrieved. For other days, I negotiated at the front desk every day, tired!

Room is small and shabby but location is good and so was the price. However the internet signal is weak at best and keeps cutting out. No AC but most days that shouldn’t be an issue. Nice guests and families here. Mattress good but sheets are rough. Seems clean. Not friendly but polite.

Das schlechteste und mieseste Hotel in dem ich je war!!!! Gebucht direkt über die Homepage. Und damit fing es auch schon an!!!! Nach der Buchung bekam ich KEINE Bestätigung via Mail zugeschickt. Erst nach 2 maliger Aufforderung an die angeführte E-Mail Adresse. Angekommen im Hotel wurde uns mitgeteilt, dass es kein warmes Wasser gibt aufgrund diverser Probleme. Das Schwesternhotel wurde uns angeboten, jedoch waren wir schon den ganzen Tag unterwegs und erschöpft und wollten einfach nur auf unser Zimmer. Das Schwesternhotel wäre ca. 30 Minuten weiter entfernt gewesen. Habe dann das Wasser getestet, es war kalt/lauwarm. Zum schnell abduschen für uns ok, allerdings nicht für den vollen Preis. Die Rezeptionistin bot an 1 Frühstück gratis, ich stimmte nicht zu und wollte den Chef sprechen. Der wäre nicht da und auch nicht verfügbar. Ich hätte sonst bis 18:00 Zeit dann verfällt die Reservierung oder ich soll mir halt ein anderes Hotel suchen!!! Wahnsinn das ganze und sowas von unfreundlich! Dann ging sie mit dem handy für einige Minuten weg. Nach langem hier und her einigten wir uns auf minus 50% auf die 2. Nacht. War ok für mich. Dann ging die Diskussion aber weiter. Die Rezeptionistin hatte keinerlei Informationen über meine Buchung bzw Preis für 2 Nächte und wollte mir dann einen höheren Preis das Frühstück nochmal extra dazu rechnen!!! Irre war das und einfach nur eine Frechhheit!!! Zeigte ihr dann meine Bestätigung der Buchung für 2 Nächte inkl. Frühstück. Aber rechnen konnte sie trotzdem nicht! Das Frühstück war ok, mehr nicht. Brot teilweise vom Vortag, Joghurt mit eingetrockneten Rändern! Sonst kaum Auswahl und sehr überschaubar. KEIN Safe im Zimmer!!! Auch darauf hatte die Rezeptionistin keine Antwort! Zimmer war sehr spartanisch eingerichtet. Bad mit Dusche und vertrecktem Duschvorhang! Alles in Allem: furchtbarer Aufenthalt! Dringend davon abgeraten!!!

It was the most traumatizing stay I ever had! The receptionst lied to me about being able to stay the next day even it was booked out on booking. She said they still have rooms and it’s still enough time to pay the next stay. I trusted her words! At 11 am when I was still asleep suddenly the housekeeping aggressively knocked on my door even the don’t disturb sign were out. They yelled in front of my door telling me I have to leave immediately!! I quickly put on some Clothes and told them that I already extended my stay. Of course I thought this incompetent receptionist blocked my room when she guaranteed me my room for the next day?! But instead those cleaners said it’s not possible to stay bc they are fully booked!! I first still thought it must be a misunderstanding, telling them what the receptionist told me the other day. She than even showed up herself. But instead of being apologetic she showed a total different face and even threatened me in an bossy tone that I have to leave by 12 pm which were in 40 min (!!) otherwise they would call the police!! 😳🤷‍♀️ I was SO shocked and disappointed but her super f*ed up behavior. I already extended the room on booking for another five nights (!!) bc she were so nice before! Everything were paid in advance!! I felt so fooled & trapped. I got only 40 min left to shower, dye my hair and to pack all my stuff!! When I just got out the shower like 20 min later and still in time (!) it started knocking on my door again. I was like wth 🤦‍♀️ When I opened the door in a towel, I couldn’t believe my eyes : IT WAS THE POLICE! like why? for what reason?? I totally didn’t get it! I was the one who got crazily trapped and degraded as never before and they are doing this to me? like why?? I calmly explained the officers what happened and Im pretty sure they themselves were thinking like what the hell are we even doing here.. I also told them that, of course I won’t return after everything what just happened and that I except to get a refund. The receptionist agreed. I promised to be out at 12 if they would let me go now to keep packing. The police left. I was never as stressed as I was in that moment! I even offered the staff some chocolate the day before..I really couldn’t believe this all just happened.. Bc I was rushing everything like crazy, I didn’t pack things properly as I normally do, so it was a challenge to close my suitcase. When it turned 12 p I was panicking like never before! I couldn’t close my suitcase.. It turned 1 after 12 and the terror immediately started again, knocking on my door/ yelling.. I just kept focusing on my suitcase. At 2 after 12 I finally got it. I went down to the front desk and were expecting my invoice and the refund as discussed before with the police. BUT, the same narc receptionist suddenly acted like she never told me so and refused to give me my money back. They obviously tried EVERYTHING to provoke and punish me for .. what exactly..? 🤷‍♀️ I asked for the manager. He called

On arrival at reception I was welcomed by a delightful gentlemen called Marcus. He was extremely helpful and spoke excellent English (a great help as my German consists of counting to 10, please and thank you) I had booked two rooms for one night. Both rooms were clean and nicely laid out. Although the hotel is located right by a train line of some sort, we couldn’t hear any of the outside noise and several trains passed during the time we were there. The selection of items on offer in the morning was amazing. We would certainly be very happy to stay here again.

They have been here occasionally in recent years. Under new name has not changed so much. The reservation works perfectly as always. If no major events are taking place in the area, cheap prices and offers are available. The car route to the deep garage is good, but then you need to find the right outlet in the huge deep garage of the shopping centre. The hotel is not central in Stuttgart, but in the foretown, the connection with the S-Bahn (5-10 min walking distance) is also good in the evening. Reception and check-in quickly, polite, uncomplicated. Rooms and bathrooms are clean, and functional, but no luxury. Some rooms on the main street can be quite loud at open windows. On the other hand, you can sleep very quiet. In summer it can also warm in the rooms depending on location and sunlight. The breakfast buffet was always very good, at the moment the choice is significantly restricted by the health situation, but the quality is still acceptable. Whoever is aware of the situation, for whom stay here is worth its price.