Stratford-upon-Avon Hotels with Gym

The service was great! There was an error with room allocation and as the booked room was not available, we got upgraded to a suite which was wonderful as we were celebrating a special milestone birthday. The dinner at the Trevellyn Restaurant was beyond expectation as we were vegetarian and the vegetarian meal prepared by the chef was awesome. The hotel decor itself looked a little tired although it added to the authentic look of the listed building. It was a hot weekend during our stay and although there was no air conditioning, a small fan was provided which made a little difference when sleeping at night. The gardens needed some upkeep and it would have been lovely if the fountains had been working. Overall we did enjoy our stay and look forward to coming back again after it has gone through some upgrading and refurbishing.

The hotel is located in the city center, 15 minutes walk from the railway station with luggage, 5 to 10 minutes walk to Shaon’s former residence, and 2 minutes on a road in Shaweng New Residence. The location is very convenient. The town is very beautiful, the entire city centre is not too big, and the day is enough to turn around. Hotel facilities are old, but very clean, the rooms are medium in size, the bathrooms are extremely clean and large enough. Breakfast is a typical English breakfast, coffee and tea waiters will be handed over to you, and the overall service is very friendly.

Altogether very satisfactory, lovely position for accessing both town and theatre. Excellent food from the bar menu and a very comfortable stay.

This hotel basically meets Hilton standards in all aspects. Here are some special features: First, the location is convenient. It is very close to the train station and within walking distance. It is also within walking distance to the street where Shakespeare was born. There is a Morrison supermarket very close. There are small doors for pedestrians to enter and exit in all four directions of the hotel. Google map may not be very accurate. Second, the Junior Suite is actually a large room. The sofa can be converted into a sofa bed. It doesn't feel like a suite, but the sofa bed is quite large. The cushions of the sofa were laid on the ground when the staff made it into a sofa bed. If you want to sit on the sofa after entering the door, you should pat it first. It doesn't feel very clean. This hotel does not provide toothbrushes or the like. You can't get them even if you ask for them at the front desk. You need to prepare them yourself. Third, the front desk staff was a waitress on the day of check-in. The service was poor. She didn't take the initiative to tell me the location and time of breakfast. She also delayed arranging an extra bed. I called from the room for a long time but no one answered. I hurriedly answered the phone with my mobile phone from an outside line. I told her that I thought the room phone was broken. The male waiter who served us later was very enthusiastic. He told us how to use the train ticket and the convenient small door to the train station. Another male waiter saw that we had children with us and gave us a few more bottles of water and cookies. So I still trust Hilton's service. I just hope that they can strengthen the training of all employees.

The setting is super for visiting the sights and the hotel is a beautiful historic building. The modern spa was nice to use but we found the room quite basic and could do with a freshen up and very disappointed that there where no hot drink making facilities in the room. We had the breakfast included in our room cost and we were very disappointed in that - everything was swimming in grease and the black pudding and potato rosti were very over cooked so we could not finish our meal. The car park is £7 per nights stay but were were not made aware of this beforehand. We would probably stay again but would upgrade to a room in the old part of the building and won't have the cooked breakfast.

Gorgeous hotel in a great location. The rooms are spacious and full of the expected Indigo special touches. The addition of the garden courtyard really sets this one ahead of some of the other IHG hotels we’ve stayed in.

The hotel is generally good and the staff are attentive, but we would suggest avoiding the restaurant.  The hotel doesn't warrant a 4* with areas showing wear and tear such as water-damaged wood, mouldy seal in the bathroom, broken window locks, etc.  Our room was not ready when we arrived, so we were given a drinks voucher. After being advised our room was ready, we arrived at the room to find the maid still cleaning the room. The room included basic tea and coffee facilities and toiletries.  The pool/spa is limited and has a cold pool, a steam room, a sauna, and a gym.  We had booked into the restaurant for an evening meal, but when we arrived there was a table complaining about the food. They had sent their food back to the kitchen twice, and the staff were suggesting they send it back again. They walked out of the restaurant. Based on this, we thought we would order something that was pretty safe, so we ordered a burger and a chicken. However, the meat tasted cheap and of poor quality. The restaurant is charging gastro prices, but the quality is nothing better than Wetherspoons or worse. Again, the puddings were basic, with a vegan coconut ice cream that had an odd texture to it and a sticky toffee pudding that was no better than a cheap microwave pud. In our opinion, the staff were inappropriately dressed, with one waitress having such a short skirt that every time she moved you got to see more than you wanted. The bar staff were assisting in the restaurant, and one barman was dressed in hip-style jeans, which kept falling down. Although all very attentive and polite, it seemed that the hotel as a whole had very limited staff, with everyone just mucking in.  The breakfast was not much better than our evening meal. We arrived at 9.30am to find the milk, pastries, hot water, etc. had run dry. There was a selection of hot food, but once again the meat tasted cheap. The main waitress was incredibly young and either didn't communicate or spoke so incredibly quietly that you could not hear what she said.  At check out, we were not asked how our stay had been, and we felt that everything was done to avoid such communication.

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

超級滿意！前台很友善禮貌，trip上下單成了兩個單人床的房也換成了雙人床房。景色完美完全不想離開窗前，早餐很豐富 feldon特色的培根好吃。晚餐相對來説不是我喜歡的類型但兩晚的服務體驗也很好。雖然錯過了官方訂2住3的活動，但總體很滿意。可能以後紀念日還會再來。