Stourport-on-Severn Hotels with Wi-Fi

We have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well. The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was! Paid for my puppy to stay but got no puppy treats, or puppy pack as promised! All in all would stay again but it doesn't quite live up to its stars the way its currently being managed.

Everything was fine. I stayed for several days. The hotel provided breakfast, the bathroom was clean, the running water was clean, there was a TV, and there was a dog. Everything was very good and I had high expectations.