Zanzibar Serena Hotel
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Stone Town
Zanzibar Serena Hotel
No.18 of Premium Hotels in Zanzibar Archipelago
Shangani St, Stone Town, Zanzibar West, Tanzania
Show on map
We Price Match











Amenities
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Spa
Massage room
Private parkingFree
Priority airport pick-up
All amenities
Property Description
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
Show more
8.7/10
Cleanliness8.7
Amenities8.7
Location8.7
Service8.5
All 45 reviews
Surroundings
Airport: Abeid Amani Karume International Airport
(8.1 km)
Landmarks: The Tanzanite Museum
(210m)
Landmarks: Freddie Mercury Museum
(220m)
Landmarks: Saint Joseph's Cathedral
(300m)
Landmarks: Old Portuguese Arch
(350m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies

2
Executive Double Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

1
Premium Double Suite
1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability

1
Single Prime Suite For Single Use
1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Check Availability

2
Executive Suite
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability

2
Sea View Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Check Availability

12
Standard Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.7/10
Very Good
45 reviews
- Cleanliness8.7
- Amenities8.7
- Location8.7
- Service8.5
Average for similar properties in Stone Town

Review summary
Powered by AI
Breakfast and Dining: Guests were impressed by the high quality, variety, and cultural authenticity of the breakfast offerings. The food and drinks, along with the oceanfront dining experience, were standout features for many.

Guest User
May 27, 2025
酒店比較古老 但是靠海
房間有點小了 感覺沒有28平米呀
晚上聽着海浪聲睡的
位置比較好 酒店設施感覺比較一般哈
Translate

yongmin
January 9, 2025
The receptionist is so rude and unkind.
By one day, she changed the check-out time.
She doesn't have any apologies for that.

Yon-iii
December 12, 2024
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service.
Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay.
And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left.
As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

Buersaweisili
October 7, 2023
It's a very historical hotel. The room I stayed in was on the third floor. I could see the sea when I opened the window.
Original TextTranslation provided by Google

Guest User
August 1, 2025

The Zanzibar Serena was a lovely place to stay in Stone Town. It's a gorgeous historic building with amazing pool overlooking the sea. the staff were all lovely and friendly and helpful. It's in a good location. The rooms are spacious, well equipped and clean. We ate breakfast and dinner in the restaurant and the food was very nice. A great place to stay.

Guest User
July 19, 2025

We stayed at the Serena Hotel in Zanzibar in June and had a wonderful experience. From the moment we arrived, we were warmly welcomed with fresh pineapple juice. The staff were all incredibly cordial and helpful throughout our stay. A special thanks to Zena, who went out of her way to make sure our rooms were perfectly situated. Highly recommend this hotel for a comfortable and memorable stay in Zanzibar!

Guest User
July 15, 2025

A fantastic hotel and a true slice of paradise. Located right on the seafront in old Stone Town, it offers stunning sunset views across the Zanzibar channel and beautifully designed outdoor seating areas perfect for relaxing. The staff are exceptionally friendly and attentive, creating a warm and welcoming atmosphere throughout our stay. Rooms are well-appointed, spotlessly clean, and serviced daily to a high standard. Food is very good with a range of options - and breakfast is really good. Without a doubt, this is a place we would love to return to!

joy19818181
June 19, 2025

인보이스 제공 안함 비지니스 트립은 혹은 출장 증빙이 필요하신분은 절대적으로 해당 호텔 피하시기 바랍니다.....
Translate
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Horse riding
Off-site
Spa
Massage room
Private parking
Free
Priority airport pick-up
Additional charge
Car rentals
Bar
Restaurant
Airport drop-off
Additional charge
Conference room
Additional charge
Business center
Childcare service
Additional charge
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage

Outdoor swimming pool

Spa

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Infinity pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Lockers available
VIP check-in service
Safe at front desk
Luggage storage
Currency exchange
Tour and ticket booking service
Languages Spoken
English
Food & Drink
Snack bar
Bar
Alcohol-free rooms (on request)
Room service
Health & Wellness
Spa
Windsurfing
Off-site
Diving
Off-site
Horse riding
Off-site
Beauty and makeup
Massage room
Body care
Snorkeling
Off-site
Activities
Beach umbrellas
Gaming area
Fishing
Off-site
Public Areas
BBQ
Additional charge
Picnic area
No smoking in public areas
Smoking area
Garden
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Business Services
Fax/copying service
Additional charge
Conference room
Additional charge
Business center
Accessibility
Pool ramp available
Safety & Security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 06:30–10:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeFull English/Irish
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Property Description
- Opened: 1997
- Number of Rooms: 13
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Zanzibar Serena Hotel?
The cancellation policy for Zanzibar Serena Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Zanzibar Serena Hotel?
What are the check-in and check-out times at Zanzibar Serena Hotel?
Standard check-in time at Zanzibar Serena Hotel is 12:00-18:00 and check-out time is 10:00.What are the check-in and check-out times at Zanzibar Serena Hotel?
What amenities and services are available at Zanzibar Serena Hotel ?
Zanzibar Serena Hotel offer top amenities and services include Shuttle service.What amenities and services are available at Zanzibar Serena Hotel ?
Does Zanzibar Serena Hotel provide breakfast?
Yes, Breakfast is offered at Zanzibar Serena Hotel. Breakfast option(s): Full English/Irish. Does Zanzibar Serena Hotel provide breakfast?
Can I bring my pet inside the Zanzibar Serena Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Zanzibar Serena Hotel.Can I bring my pet inside the Zanzibar Serena Hotel?
How far is the Zanzibar Serena Hotel from the closest airport?
The closest airport is Abeid Amani Karume International Airport, and it is about 15 mins from hotel by car (8.1 km).How far is the Zanzibar Serena Hotel from the closest airport?
Is airport shuttle service offered by Zanzibar Serena Hotel ?
Yes, at Zanzibar Serena Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Zanzibar Serena Hotel ?
About This Property
Nearest Airport | Abeid Amani Karume International Airport |
---|---|
Distance to Airport | 8.12KM |
Average Price From | PHP24218 |
Hotel Star Rating | 5 |