Zanzibar Serena Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Stone Town

Zanzibar Serena Hotel

No.18 of Premium Hotels in Zanzibar Archipelago
Shangani St, Stone Town, Zanzibar West, Tanzania
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Highlights
Delicious breakfast
Free parking
Lots to do
Amenities
Outdoor swimming pool
Diving
Snorkeling
Horse riding
Spa
Massage room
Private parkingFree
Priority airport pick-up
All amenities
Property Description
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.
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8.7/10
Very Good
Cleanliness8.7
Amenities8.7
Location8.7
Service8.5
All 45 reviews
Surroundings
Airport: Abeid Amani Karume International Airport
(8.1 km)
Landmarks: The Tanzanite Museum
(210m)
Landmarks: Freddie Mercury Museum
(220m)
Landmarks: Saint Joseph's Cathedral
(300m)
Landmarks: Old Portuguese Arch
(350m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Executive Double Suite
2

Executive Double Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
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Premium Double Suite
1

Premium Double Suite

1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Room Details
Check Availability
Single Prime Suite For Single Use
1

Single Prime Suite For Single Use

1 Double bed
Has window
Free Wi-Fi
Smoking Permitted
Wi-Fi in room
Room Details
Check Availability
Executive Suite
2

Executive Suite

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Room Details
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Sea View Room
2

Sea View Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Wi-Fi in room
Room Details
Check Availability
Standard Room
12

Standard Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Room Details
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Guest Reviews

8.7/10
Very Good
45 reviews
  • Cleanliness8.7
  • Amenities8.7
  • Location8.7
  • Service8.5
Average for similar properties in Stone Town
Most Mentioned
Review summary
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Breakfast and Dining: Guests were impressed by the high quality, variety, and cultural authenticity of the breakfast offerings. The food and drinks, along with the oceanfront dining experience, were standout features for many.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 27, 2025
酒店比較古老 但是靠海 房間有點小了 感覺沒有28平米呀 晚上聽着海浪聲睡的 位置比較好 酒店設施感覺比較一般哈
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y‍o‍n‍g‍m‍i‍n
January 9, 2025
The receptionist is so rude and unkind. By one day, she changed the check-out time. She doesn't have any apologies for that.
Y‍o‍n‍-‍i‍i‍i
December 12, 2024
Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.
B‍u‍e‍r‍s‍a‍w‍e‍i‍s‍i‍l‍i
October 7, 2023
It's a very historical hotel. The room I stayed in was on the third floor. I could see the sea when I opened the window.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 1, 2025
The Zanzibar Serena was a lovely place to stay in Stone Town. It's a gorgeous historic building with amazing pool overlooking the sea. the staff were all lovely and friendly and helpful. It's in a good location. The rooms are spacious, well equipped and clean. We ate breakfast and dinner in the restaurant and the food was very nice. A great place to stay.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 19, 2025
We stayed at the Serena Hotel in Zanzibar in June and had a wonderful experience. From the moment we arrived, we were warmly welcomed with fresh pineapple juice. The staff were all incredibly cordial and helpful throughout our stay. A special thanks to Zena, who went out of her way to make sure our rooms were perfectly situated. Highly recommend this hotel for a comfortable and memorable stay in Zanzibar!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 15, 2025
A fantastic hotel and a true slice of paradise. Located right on the seafront in old Stone Town, it offers stunning sunset views across the Zanzibar channel and beautifully designed outdoor seating areas perfect for relaxing. The staff are exceptionally friendly and attentive, creating a warm and welcoming atmosphere throughout our stay. Rooms are well-appointed, spotlessly clean, and serviced daily to a high standard. Food is very good with a range of options - and breakfast is really good. Without a doubt, this is a place we would love to return to!
j‍o‍y‍1‍9‍8‍1‍8‍1‍8‍1
June 19, 2025
인보이스 제공 안함 비지니스 트립은 혹은 출장 증빙이 필요하신분은 절대적으로 해당 호텔 피하시기 바랍니다.....
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Services & Amenities

Outdoor swimming pool
Spa
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Transportation
Front Desk Services
Languages Spoken
Food & Drink
Health & Wellness
Activities
Public Areas
Cleaning Services
Facilities for Children
Business Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: 06:30–10:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
There is no age limit for checked in guests.

Paying at the Hotel

  • Cash

Property Description

  • Opened: 1997
  • Number of Rooms: 13
With a stay at Zanzibar Serena Hotel, you'll be centrally located in Zanzibar Town, steps from Nakupenda Beach and within a 5-minute walk of Shangani Beach. This beach hotel is 0.3 mi (0.4 km) from Old Fort and 0.3 mi (0.5 km) from Forodhani Gardens.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Grab a bite at Baharia Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zanzibar Town? This hotel has 621 square feet (58 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 51 individually furnished guestrooms, featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers.

Frequently Asked Questions

What is the cancellation policy for Zanzibar Serena Hotel?

The cancellation policy for Zanzibar Serena Hotel varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Zanzibar Serena Hotel?

Standard check-in time at Zanzibar Serena Hotel is 12:00-18:00 and check-out time is 10:00.

What amenities and services are available at Zanzibar Serena Hotel ?

Zanzibar Serena Hotel offer top amenities and services include Shuttle service.

Does Zanzibar Serena Hotel provide breakfast?

Yes, Breakfast is offered at Zanzibar Serena Hotel. Breakfast option(s): Full English/Irish.

Can I bring my pet inside the Zanzibar Serena Hotel?

As much as we love pets, unfortunately, we are unable to accommodate them in Zanzibar Serena Hotel.

How far is the Zanzibar Serena Hotel from the closest airport?

The closest airport is Abeid Amani Karume International Airport, and it is about 15 mins from hotel by car (8.1 km).

Is airport shuttle service offered by Zanzibar Serena Hotel ?

Yes, at Zanzibar Serena Hotel, an airport shuttle is available. We suggest you call ahead to confirm details.

About This Property

Nearest AirportAbeid Amani Karume International Airport
Distance to Airport8.12KM
Average Price FromPHP24218
Hotel Star Rating5