Find 5-Star Hotels in Rongcheng

"There are very few reviews after check-in. Let me talk about the advantages first: 1. I have been paying attention to this hotel for a long time. I didn’t book a room before because I learned that there is no bed fence, which makes it difficult for small children to sleep safely. The lack of bed fence is a flaw. Later, in the past month, I visited Xiongan Xinma Park over the weekend and planned to stay one night. Later I contacted the hotel. Looking at the recent hotel reviews, I found that there was a bed fence, but reservations were not accepted on a first-come, first-served basis. I quickly booked the hotel for 11.2-11.3 When we checked in, we caught up with the Beijing-Xiongong Expressway closure on 11.2am in Beijing. We hurried over as soon as the expressway was unblocked. When we arrived at the hotel, we found that the bed railings had been installed for help. I liked this very much. 2. The park is very large, and the suite we booked included the Swan Castle. I took my children to play the next day. It felt good. It was enough for smaller babies to play. I would like to make a suggestion: there is a small exposed hole in the trampoline area. It is recommended to fill it; 3. The shuttle bus in the park is very convenient, and the garden landscape Very good, clean environment. I especially recommend the swings and camping area on the big lawn. The children had a great time playing. 4. Because the indoor temperature was too high at night, I contacted the front desk to solve the problem. The housekeeping department and the engineering department responded quickly (although it was not solved in the end) Question); let’s talk about the flaws below. 1. The front desk said that there are only 6 bed rails in the entire hotel. It claims that it is not a family hotel, so it does not have many facilities. I think so. After we went there once, I think the hotel should still care about the family travel experience. Bed rails are not expensive, and hotels of this level are not cheap anymore. It is recommended to equip more bed rails to make it more convenient for families with children (the appropriate charge is acceptable); 2. The biggest problem: the hotel's air conditioner is too hot during the transition season! ! We open the windows during the day and at night but it doesn’t work! I asked for an electric fan later! The engineering department and the housekeeping department said that it was very cold that night in the VIP building or some other building, so the air conditioner was turned on. I don't think this is the reason. Each room has an independent control panel, but the control panel does not work? Is it a design problem or does the staff not know how to operate it? Later, the maintenance department communicated and turned on the chiller for cooling, but it still didn't work at 12 o'clock at night! It took a long time to repair the door. At 12 o'clock at night, the child was very sleepy. In the end, he had to ask for an electric fan and open the window! Oh, by the way, in the suite we booked, the curtains in both rooms could not be lowered and were stuck... The engineering department repaired the curtains ➕ Thinking about the air conditioner... In the end, the child wore a diaper while sleeping and still sweated. It is too exaggerated. I really hope Hotels can solve this big problem! If there is no air conditioning problem, I think this hotel can be rated 100 points, but if the air conditioning problem is not solved, I will not go there again (the engineering department and housekeeping department staff are very competent, thank you to the staff who came to help solve the problem that night! Thank you)"