The hotel is located in the bustling commercial area of Suzhou City. Its surrounding facilities are mature. It is close to large shopping malls such as State-Buy Plaza and Business Capital. It has all kinds of delicious food. The hotel is only 4 kilometers away from Suzhou Railway Station and 30 kilometers away from Suzhou East Station. The transportation is convenient. The hotel is 19 kilometers away from Suzhou Zoo and Botanical Garden. The total building area of the hotel is about 60,000 square meters, 99.9 meters high, a total of 27 floors, the hotel has more than 200 parking spaces, parking convenience. It has 389 comfortable and elegant rooms/suites, fitness equipment health center, international standard indoor thermostat swimming pool, large-scale high-end SPA beauty center, fashion entertainment club, etc. In 2018, the hotel re-upgraded the lobby, conference room, dining room and guest room, which further improved the overall quality of the hotel. The hardware facilities and supporting services are all brand-new. It will provide customers from all over the world with a more comfortable and dignified residence, rest and first-class business environment.
GGuest User2024.02.13
The hotel is not far from the highway, suitable for self-driving and convenient parking. The front desk upgraded the room for free. The room is very large and the street view of Suzhou can be seen from a high place. The hotel's breakfast is particularly good, especially the Suzhou specialty snacks are very delicious, it is worth recommending to stay 👍
The hotel is located in the delta area, facing the intersection of Bianhe River and Tuo River, with lush green and beautiful lake scenery. The hotel has a unique geographical location and convenient travel.The hotel has a number of spacious and comfortable rooms and suites with bathrooms with tubs and rain forest showers, as well as spacious work Spaces. The hotel has catering, cafe, whether Chinese or Western food will be able to meet your diverse dining needs. Whether you are traveling for leisure or business, the hotel is your ideal choice of accommodation, the hotel is warmly looking forward to your visit!
GGuest User2025.04.26
I went to Suzhou on a business trip and chose Hilton. The environment was similar to other Hilton hotels, but the service was not up to par. I checked in at 10 pm and there were not many guests in the off-season. I asked the front desk if there was a charger, but they said no, they didn't provide it. A five-star hotel doesn't provide charging cables? I've stayed in so many five-star hotels. This is the first time I've heard that. Secondly, there were no handbags in the room (I had my own belongings and clothes to take away). I called the front desk and was told that the handbag supplier didn't provide them. There were laundry bags in the cabinet that I could use... When I checked out, I asked about my stay experience: This is not a good experience. After all, you are under the Hilton brand, but the service awareness did not make me feel very good and enthusiastic. The only thing that made the service experience better was that after I put my things away, the welcoming guy at the door opened the car door for me and said goodbye politely.
Excellent
1388 reviews
9.6/10
Price from
€37
per night
Check Availability
See All 5-Star Hotels in Suzhou
Latest reviews for Suzhou hotels
See all
Find the perfect stay with trusted ratings and reviews.
9.6/10
Excellent
GGuest UserFirst of all, the service must be rated over 5 points. We were passing through Si County, and the accommodation in Xuzhou was poor and expensive. We decided to travel more than 100 kilometers at night to Kaiyuan, Si County. It was great. The bed was big, the area was large, and the dry and wet areas were separated. From the moment we checked in The service attitude of every hotel staff I encountered was very good, from the front desk at breakfast to the aunt who cleaned up, the boy, the chef, and the front desk at check-out. The breakfast was very rich. My daughter was too sleepy and didn't go to the restaurant. I packed a few buns. Unexpectedly, they were better than I thought. Later I asked around and said that the hotel's pastry chef made them himself. However, as a brand star hotel, the hygiene needs to be further improved. For example, there are water stains on the tea bar and small flying insects in the bathroom. I have made suggestions to the hotel and they have been accepted. If I have the chance to pass by Si County again, I will not hesitate to do so. I hesitated to choose this one.
BBoshidunbeianThe hotel has complete facilities, nice rooms, great service, perfect lake view, and the sauna soup for breakfast is delicious and very tasty. Room manager Zhao Dandan was really helpful in solving problems, which was very nice.