Find 4-Star Hotels in Shirahama

"I visited once in the summer of 2019 while pregnant with my second child, and it was a wonderful experience. The place was beautiful, clean, with excellent service, and the food served was delicious. This year, with my younger child grown, we wanted to revisit and relive those memories, but it was quite disappointing. The room was untidy, and the cleanliness had significantly deteriorated. Sleeping on the tatami, I woke up at 4 AM due to intense itching on my left shoulder, neck, and side. I suspect it was fleas, perhaps from the old tatami mat or mattress, as I tend to sleep on my left side. I didn't get any good sleep that night. The food quality had drastically declined; it felt like eating in a large cafeteria. The restaurant staff's attitude was also quite perfunctory; not outright rude, but it left a very poor impression. The humble service, smiles, and respect we experienced during our first visit were completely absent. We stayed for two days, and Saturday, our second day, was even worse. The Japanese dinner was supposed to be served course by course, meaning one dish at a time, with the next served only after the current one was finished, a plate per person, paced according to the guest's eating speed. Instead, a small dish was served to everyone, which we quickly finished. We tried to ask for the next course, but it didn't come. We were left waiting awkwardly for a long time, and then only a tiny bit more food would arrive, which we'd devour instantly. Then we'd be back to staring with pleading eyes, practically begging for more food. Finally, we realized that it wasn't about our table finishing a dish before the next was served. It was a mass cafeteria system, with over a dozen tables and families. Dinner started promptly at 5:30 PM, and even if we ate quickly, we had to wait for all the other tables to finish their first dish. Then, a cart would be brought out, and all tables would be served the second dish simultaneously. We were all separate parties, but families with kids who ate faster still had to wait for groups that were drinking to finish their first course before our second dish arrived. This is absolutely not Japanese dining service; it's a completely militarized cafeteria system. You have to wait for all fifteen-plus tables to finish their first course before the second one is served. Traditional Japanese meals are usually served individually, often in small portions. Here, if you eat quickly, you'll be left with nothing, just sitting there watching others drink and chat. Their 'Japanese' style amounts to serving you a single bite, and once you're done, you just stare at everyone else, because you won't get a second portion until they decide it's time. Having degenerated to this point, I will never eat their food again. It was sheer torment. The hotel's direct access to the beach right downstairs is a definite geographical advantage. We might consider staying here again if the kids specifically want to play in the sand, but if they're not keen on the beach, I will definitely not return. What a pity! I wanted to find a photo to post, but frankly, there was nothing worth sharing. Perhaps I should just post a photo of the broken TV, which they claimed had a loose connection and needed the cabinet dismantled for repair."

"Very good. The service of the store is very good. The front desk can speak Chinese. The people are super gentle. The sea view is worth it. It is very beautiful. It is very comfortable to soak in a hot spring after a day of shopping. Recommended! (The room is a bit big and may be a bit cold. Then my friend and I are not used to the Japanese breakfast. But it is still very convenient and comfortable to eat in the morning. It depends on your opinion."

"The highlight of this hotel will be the seaview onsen. It’s huge with 3 floors. Service is very welcoming. The lobby, lounge area and restaurant are all very bright, modern and stylish. The rooms are however like entering a different world from 30 years ago, which definitely needs a major lift. The stains on the brown colored carpet are very eye catching. The beds are comfortable. We tried both the breakfast and dinner buffet, I suggest you may try to eat outside unless you really want to stay in the hotel for the rest of the day."

"A very good experience. The house is very clean and can accommodate 6 people. But the house agent can explain clearly where to get the house key, but the email instructions are unclear. Otherwise very good."

"景色絕美，一套公寓房，客廳大約4.50平米，地下温泉房➕洗澡大概20多平米，卧室大概20多平米放兩張床還有很大空間。在seamore酒店隔壁，離海舟150米吧，窗外看的是同一片海。非常非常靠近海邊，空間大，可以住多人，有冰箱洗衣機廚具電視，可以自己做飯。缺點是太靠近海邊不在交通幹道旁邊，走到seamore（seamore就在馬路邊）大概5分鐘，就是孤零零幾棟樓住的人也少，晚上回來會覺得有點……衹要衞生打掃好了，房東也會讓提前入住，有問題都回復很快"

"I would like to go again. The room is very comfortable, the food quality is also very high, the beach is artificial sand, the scenery is very beautiful and peaceful, the only drawback is that there is no open-air hot spring, only two small hot springs to soak in"

"We chose the sea view room, so first of all, great view and can see the sunset, and there is big balcony to enjoy the view and hang your laundry too. And there is a variety of amenities provided. All facilities in the room functions well, and we especially like the cooking dinning facilities provided in the room. Just one point to improve - it will be better if a hair dryer can be provided."

"The seaside room is very large, clean and comfortable, with an open-air footbath. Although the bath is not too big, the environment is comfortable. The resting area is large, with a library, massage machine, etc. There are free drinks, alcohol, soda and coffee in the lobby and rest room. The food in the restaurant is rich and delicious. I booked breakfast and dinner, both in buffet style. You can cook your own fish for breakfast and steam seafood for dinner."

"At first we were hesitant about the quality of the hotel because there were not many reviews on trip.com. Later, we decided to stay at this hotel after seeing many good reviews on Google and Japan Hotel Reservation Network. The staff are very kind and friendly, the room is comfortable and there is a private bath. Because we checked in on Christmas Day, the hotel also arranged a bingo game, and every participating guest also received a gift, which was very happy! We chose a room with two meals, and they also got a big chicken spleen for Christmas, which was very filling and satisfying! ! A very unforgettable experience. The room is as good as the picture. I will choose this hotel next time I come to Shirahama! The quality of one stay and two meals is also very high! The bear bison and abalone are really delicious."