Location was a little away. No shops or anything nearby; but kasauli is a small town and resorts are generally away from the town. The hotel provided excellent valley views and a terrace with each room overlooking the valley. All necessary amenities of decent standard were available in the room which was large enough for a double room. The staff were very courteous and helpful. All of them. The food variety and taste was as expected from a hotel of the star level as lemon tree.
Pros:
Secure parking
Good food
Good views of the valley from roof terrace
Clean, large, modern room
Friendly, helpful staff
Cons:
Few insects in the room
Not as close to the centre of Shimla as I expected
Excellent location, 15mins before Mall road so if you want to be away from hustle.
Tried Ala-carte menu , food is good and priced nominally.
Enjoyed their small recreation area for kids.
The hotel location is very good and the behavior of the hotel staff was also very good, and And food and service was also good there
Amit Thakur ji's behavior was the best.
Samsara resorts is a great property with very good staff, especially Jitender the property manager and the restaurant staff. The property is located slightly away from the main Kandaghat but nested in a cozy quiet place. It’s surrounded by lush greenery and has only a few rooms- ideal for a peaceful getaway.
Its located at peak with good view. Rooms are good & clean with small balcony but the biggest issue is the service, they are running such a big property with very few staff. We went for swimming in pool but every time need to go around the place to find someone to give pool towel. Also pool is cleaned only once in morning and have no attendant throughout the day. Breakfast service is too slow and most of the time items get finished and when you enquire they mention that they will serve on table which never happens. I asked for black coffee and they guided me to hot water pot which had cold water. Also we ordered soup and it came in curry bowl with extremely oily croutons. I even complained to managers but they only reply positively but there is no action. Overall don't expect any kind of 5-star service, only go if you need expensive room with good location & view