Find 3-Star Hotels in Sursee

We arrived on the 20th of June - a family member also traveling with us booked this for us. The „not so friendly Lady on the reception did. her job - but nothing more than that - no smile no friendly word - she did nothing more than register and hand out the keys - like a robot. We had a room on the 2nd floor - while 30 degree Celsius outside, the hallway in the second floor probably had 35 in the room, I would guess, we had at least around 32 degree. Right away my wife went and organized a radiator (the „robot“ said that these should have been in the rooms already… no they weren‘t. When it cools down at 9:30 we tried to open the window - a sticker said: be careful…children… might be opened completely - no, they‘re not - went down again to the reception - nobody there - „robot“ probably went for inspection. „But when you call 930 we are right there for you!“ Did that right away - nobody picked up the phone - until the occupied tone appeared. Another try from the room‘s phone - same result, another try 5 minutes later same result. We had a though to sleep in the A/C Car but you can’t even use the room for charging your digital equipment - when you leave with the key, power is cut. When you’re leave without the key, no service desk available to let you back in after 9:00pm. We also payed a visit to the nearby restaurant. Not recommended to eat there - they open at 6:00am and when you go there at 8:00pm the salad bar seems to be there since 6:00am - quite some flies around - the other food presented wasn’t worth it - seem to be the “rest from today” menu. The coop super market is good, the playgrounds in the surroundings where pretty entertaining for the kids. Oh, almost forgot: when checking in, you get a 10% off voucher for Burger King in the neighbourhood! Wi-Fi is free at an acceptable transfer rate. Holiday Express: Thanks but NO thanks!

Very, very good hotel! All staff is super helpful and friendly, from the purt ladies to the reception. If you miss breakfast, they put a lunch bag ready! I have never experienced that in another hotel. Rooms are clean and modernly furnished. 24/7 Free coffee and water and a small snack bar in the breakfast room. And as if it's not enough - the parking space in the deep garage is also free! 5/5 come back next year :) Thank you.

We gathered our whole family together for a little celebration and went to the Sonne Seehotel in Eich on the Sempachersee. March is not the best time of year to make the best of the surroundings or the lake, but we all enjoyed ourselves nonetheless. Not least due to this hotel which turned out to be a perfect venue for a family get together. The rooms are sufficiently spacious with all the modern amenities and a very comfortable bed. Make sure to book a lake view room which affords a lovely view of Lake Sempach, even on a somewhat grey March weekend. We were catered to most attentively throughout our stay. In the lively restaurant, the staff is evidently accustomed to families with young children. A complete menu for just about every taste is provided and the food is excellent. If you are interested is trying local dishes, try the Balchenfilets, a wonderfully tasty fish from the lake. The wine list is surprisingly extensive, including many Swiss, Italian, French and Spanish wines, without being too high end. Again, if you are into trying local wines, as we are, select the Pinot Gris from the Brunner winery in Eichberg just close by. The surprisingly extensive and delicious breakfast buffet should also get a mention. So, in all, we spent a wonderful weekend in the Sonne Seehotel as a whole family, but I could also recommend going there as a couple. Finally, I must give a round of applause to the most attentive and friendly staff in this hotel. My wife and I have stayed in many hotels around the world, but rarely have I encountered such a consistently helpful and friendly staff.

Self-check-in und doch nicht alleine. Super Konzept. Wir haben falsch gebucht und waren zum falschen Tag angekommen. Der Koch war vor Ort und hat uns geholfen. Ansonsten wäre jederzeit jemand per TEL erreichbar. Funktionelle, saubere Zimmer. Abendessen mit Einfacher kleiner Karte, die jedoch für jeden Geschmack, was drauf hat. Gutes, frisches Essen mit schöner Weinauswahl und ausgezeichnetem herzlichem und raschem Service. Frühstück gut.