Alai, Crete, a Tribute Portfolio Resort

The location is ideal, with a beautiful beach setting. Guests appreciate the friendly staff, excellent breakfast, and exceptional cleanliness. The comfortable beds and well-maintained amenities also receive high praise.

Stayed May 2025, Excellent service the whole week we were there. When we arrived we were made to feel welcome, offered a water or juice, bags taken to our room and was upgraded to a superior room with an in-land view, the room was very modern and clean with the best shower I have ever had in a hotel! Unfortunately the view wasn’t the greatest, we overlooked the ***** and staff block. I will stay again but will make sure I book a sea view room. The balcony’s were also very small compared to other rooms. All in all this did not spoil our holiday and I cannot thank all of the staff and the manager enough for their hard work, they were very professional at all times and always welcoming, the maid who serviced our room was excellent she always spoke to us and made sure we had what we needed, during our stay we had three calls from reception to check if everything was ok with our room which was a nice touch! Breakfast was always lovely, they serve you your tea/coffee and eggs, the rest is help yourself, it was quiet when we first arrived but got busier when we left, we always found a sun-bed and the staff will get your drinks for you if you don’t want to leave your sun-beds. We will definitely be back as we loved Crete, we are hoping to come back the end of this year - Thank you everyone for a lovely stay, you made our week!

Lovely clean and friendly family run hotel in the middle of Stalis Crete. Staff were friendly and helpful and the room and pool area was clean fresh and comfortable. Breakfasts were great and I’d recommend to anyone interested in holidaying in Stalis. The one caveat I’d put on it is that we went at the end of the season when the hotel was not full and had one whole block of about say 20 rooms unoccupied and the main block was not full which gave us an upgrade to a sea view room. This meant breakfasts and sun loungers etc were not busy and the whole experience was very relaxing and pleasant. When full I would imagine a different outlook and some of the non seaview rooms overlook other hotels and the main road which would be busy and noisy in peak periods. Also the hotel was only opened following refurbishment in July 2024 so you’d expect it to be clean and spotless. If you put a critical eye over it from a builders perspective (which I did) some of the finishing is suspect and will age and look untidy quite quickly but for us at that time it was perfect.