Hotel Vestibul Palace

Good location in the palace area, but it could be very confused because the hotel has different annex which is couple minutes walk apart. And it could be difficult to find the location of the annex, for the one I stay in named Villa Donbric couldn’t be find in Google map. Besides, since we have couple of large luggages, we look for hotel with elevator but the annex I stayed didn’t facilitated one. (I am not sure the other annex has one or not) The room is smaller than I expected, it’s a bit messy when we open up two luggage together. Other than that, it’s a cozy place to stay with helpful staff. The breakfast is served and good, with different options of eggs. I suggest extra attention is better when booking the hotel about the location and concern with luggages. Or I will suggest booking their optional pick up service.

Ivan is such a proactive and helpful employee. He made sure that all of our transfers from the port to the airport were seamless. He’s a gem! This property is in such a cool and historic location - we really enjoyed being in the center of everything. We felt so welcomed, and the touch of a welcome drink was very thoughtful. Our room was well designed. We did think that for a luxury property the lack of coffee service in the room was noticeably absent, and the bedding, towels, and mattress could use updating. Our breakfast in the morning was perfect - and the patio outside was super charming. We wouldn’t hesitate to book this property again when we visit Split. Thanks, Ivan and team!

The hotel is charming and beautifully maintained, but the rooms are quite small and feel a bit cramped. One thing to note is that the reception and the guest rooms are located in separate buildings, which made the layout a bit confusing—I almost got lost trying to find my way around. While the staff kindly helped carry my suitcase, it was a bit inconvenient that I had to walk back to the reception area for breakfast in the morning. That said, the breakfast itself was excellent—it’s made to order and everything I tried was delicious. The staff were also very friendly and helpful throughout my stay, which made the overall experience more pleasant despite the minor inconveniences.

We deliberately chose this hotel of the 4 star category, because it is located directly in the city centre of old Split. The staff of the hotel are characterised by a pronounced courtesy and helpfulness. This starts with check-in, where they picked us up at the parking lot about 150 metres away and had to carry the luggage due to local conditions. The communication in English works excellently and the organisation of our stay was simply very, very satisfying. I can only recommend this hotel for city breaks. You can’t be more caring with a guest than it did here.

Hotel Vestibul Palace in Split lies in the heart of the old town, which is absolutely stunning and well deserves its listing as a UNESCO World Heritage Site. On arrival, we were made to feel immediately welcome, with the manager congratulating us on arriving without help. He remarked that the Vestibul’s location in the maze of the old town could be confusing, so they were happy to offer to meet and guide guests from their taxi or shuttle bus to the hotel. That level of service set the stage for our two-night stay in the hotel, which was situated right on the edge of the city’s huge Roman palace and utilised some of its historic walls. We were given a comfortable bedroom with a higher ceiling on the first floor thus saving me from possible head injuries given my excessive height! We enjoyed a lovely dinner on the patio immediately outside the hotel as well as an impressive breakfast on both mornings consisting of a three tiered assorted platter. At all times all the staff were very helpful and professional, with a level of courtesy and attention to detail that raised this hotel above the normal expectations. We thoroughly enjoyed our albeit brief visit and look forward to staying here again. The Vestibul is an unusual and individual hotel: a gem in the middle of roman Split, and we are more than happy to recommend it to others.

This is incredibly overpriced for the experience. Let me start with the fact that it can be a bit difficult to get to in Split without explicit instructions. You're dragging your luggage through cobblestones and it's somewhat difficult to find. The woman who checked us in was super friendly, very helpful, and kind. We booked it as it was listed as a Hilton property....I'm a LONG time Hilton Diamond member, but it's almost as if there are no Hilton perks associated with this hotel. The Dobric Villa is a couple of block walk away from check in. Very steep steps, and nobody ever worked this desk at the Villa, even though we were told there would be. The room itself is up 2 flights of stairs once inside the building which is up steep stairs. The bedroom is in a loft which has a very steep sloped roof...if you are tall, or older...don't book. The stairs to get up are tough. If you have to get up in the middle in the night to use the downstairs bathroom, it can be treacherous. Lastly, the front desk guy Ivan was a bit of a rude person. I noticed he was constantly apologizing to other guests for missteps. He was rude and short with my wife, and I kind of wanted to address it with him, but felt it unnecessary. Bottom line for 370 Euros a night, it was not anywhere near worth that.