Schachenstrasse 43, Spiez, Canton of Berne, 3700, SwitzerlandView Hotel Details
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Hotel Seaside Guest Reviews
3.9/5
Good
57 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.0
Amenities3.7
Service4.0
Cleanliness4.1
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All reviews(57)
Positive reviews(19)
Reviews with photos/video(10)
Delicious breakfast(7)
Negative reviews(5)
Hihirr
Comfort Double Room (Grali 1,60)
Stayed in May 2024
Couples
17 review
1.0/5
Posted on Jun 18, 2024
The worst hotel along my travel. Here’s some highlight:
1. The front-desk is not welcoming, overall design look like seminar hall.
2. Staffs are not professional and welcoming as well. Requesting money for extra guest but not providing extra pillow and towel. No respond from the staff at all for whole night. I have to use 1 towel and pilow for 2 person use.
3. I was allocated for 2floor room, huge luggages have to carried by my own and went upstairs. No one help and no lift to access 2nd floor.
4. The room is nightmare for me. No Aircon & fan. The weather is Spiez in June is sunny and around 25°C, and no ventilation from the room. The shower area has not door, when shower the vapours made the room worser… hot and humid. I have to open door to allow wind to come in. But the balcony is connected to the public, meaning anyone can access ur room easily if u leave the door open…
5. Insects come in when i open the door… 3 spiders and lots of mosquitoes…
Guest User
Single Room
Stayed in Sep 2024
Solo travelers
1 review
3.2/5
Posted on Nov 1, 2024
There’s no lift. The light at the staircase was dim.
Fei
Double Room with Lake View
Stayed in Jul 2023
Couples
3 review
5.0/5
Outstanding
Posted on Aug 20, 2023
Great hotel. And great staff. The staff is very professional and friendly. She also can say thank you in Chinese. Very satisfying journey. The staff arranged a room with balcony for us. And we enjoyed the perfect lake view there. Everything is prepared well in this hotel. The breakfast was nice. You can enjoy different kinds of coffee.
Paveena
Double Room
Stayed in Jun 2022
Family
8 review
5.0/5
Outstanding
Posted on Jul 22, 2022
Very good
Jane1017
Double Room with Lake View
Stayed in Sep 2024
Couples
6 review
3.7/5
Posted on Oct 18, 2024
There are many choices for breakfast. If you have a guest card, you can take the bus to the station for free. The sea view room is not big and clean. The shower room is small. The terrace is connected to other rooms and lacks privacy.
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Shizixiaoxi-Y
Basic Room
Stayed in Aug 2024
Couples
47 review
4.7/5
Amazing
Posted on Oct 1, 2024
The hotel is in a good location, only a dozen minutes' walk from Spiez Castle. The breakfast is also quite rich. Although there is no electric kettle in the room, there is one at the front desk for guests' needs.
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Guest User
Double Room-the Queens Room
Stayed in Jun 2024
Family
4 review
0.5/5
Posted on Jul 8, 2024
This hotel has terrible service!!! Don't book it!
Slow check-in: it takes more than an hour to wait for check-in
Poor service: all work is handled by a waitress who knows nothing
Overpriced: we clearly booked a double room with a child, but they didn't let the child stay, saying there was no extra bed, and insisted on opening another room. I paid for an extra room but didn't ask for the key to the extra room, but they let us stay. It's a rip-off!
No mobile network
No service
All hotel staff leave work after 8pm, all doors are locked, just like a prison cell to lock guests
The hotel elevator is useless, the layout inside is like a maze, you can't find the room with your suitcase, the hotel waiter also points in the wrong direction, they themselves are in a maze
There is nothing in the room, and there are no doors anywhere, the hotel facilities are too poor, there is no door in the washroom, that is, there is no independent space for the washroom, and a wash basin is placed in the middle of the room, the design is too poor
The guest put a stone at the door in case the door is locked
The first picture, you can't enter the hotel after 8pm by swiping a card, it's like a prison
Don't book ABZ Spiez Seaside Hotel
There is no seaside at all, cheating guests, much worse than the hotel next door!
Rip guests, poor service! Poor attitude! Poor environment! Poor facilities! Even worse breakfast, there is nothing to eat! ! !
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Guest User
Comfort Double Room (Grali 1,60)
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
The room is large and clean. You can see the view of Lake Thun from the balcony. It is very cost-effective. I like the decoration style here. It is 15 minutes away from the train station and has convenient transportation.
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Jimmy Zou
Single Room
Stayed in Jun 2024
Family
9 review
2.5/5
Posted on Jul 27, 2024
The room is too narrow, the facilities are simple, and the check-out time is too early at 10:00. Looking forward to improvement
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Feihong3330
Comfort Double Room (Grali 1,60)
Stayed in Jun 2024
Business travelers
24 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Check in at 3pm, it's a no-brainer. Check out at 10pm... The breakfast is good, but I just can't get used to it. There is a balcony on one side of the room where you can go to bask in the sun or enjoy the scenery
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Wchen2015
Twin Room
Stayed in May 2024
Family
30 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The hotel is located on the shore of the beautiful Lake Tus, and every shot is a beautiful view. The transportation is very convenient, and the train, bus, and ferry are all within walking distance. The hotel has complete facilities, clean and tidy, the breakfast is very rich, and the front desk service is thoughtful and very enthusiastic. It changed my impression of other Swiss people. I hope that all Swiss people are like the front desk staff. It is worth recommending.
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Anonymous User
Single Room
Stayed in Apr 2024
Business travelers
82 review
5.0/5
Outstanding
Posted on May 14, 2024
There are not many options for accommodation in Spiez, which is a beautiful town. Naturally, the price is not cheap. It is very nice to be able to stay in a cost-effective hotel within the budget when traveling with a group.
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Guest User
Double Room
Stayed in Aug 2023
Family
6 review
4.0/5
Very Good
Posted on Dec 16, 2023
The location of the hotel is good, parking is convenient, and the view is good. However, the check-in experience was not very good. Many basic amenities were not provided, such as a kettle. Most of the people who checked in on November 1st were Chinese. Because the soundproofing in the room was very poor, you could clearly hear the conversations next door. Breakfast was good.
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Anonymous User
Double Room
Stayed in May 2023
Couples
1 review
3.5/5
Posted on Jun 17, 2023
First time commenting on Trip. Lake Thun is very beautiful and the reception staff are very nice, but this should be the worst night experience in Switzerland. It is now June, and the temperature is starting to heat up. Without a fan, we are in the house like a sauna, which is in stark contrast to the first few nights in the Swiss scenic spot. The advantage of the location is that it's right next to the lake, other than that on the weekends if you're on vacation in Spiez all supermarkets are pretty much closed and if you want more food options you have to go to Interlaken.
In addition, if you are unlucky enough to choose the basic room type, then you will be assigned to the first floor like a garage, with the road outside the window, except for the poor sound insulation, you can still hear rock music from the bar at 2 am, as a traveler to Switzerland , you definitely don’t want insomnia at night to disturb the next day’s itinerary. You will also encounter the need to worry about people outside pulling your curtains all the time (Note: I can't imagine that there will be such a room in Switzerland that values privacy: the only thing that can separate us from the outside is sheer tulle from the inside to the outside , transparent glass floor-to-ceiling windows and door curtains that can be opened), this is the most incomprehensible design for me.
Unfortunately, an Indian couple next door to us didn't realize this that night, and the voice was like a loudspeaker hanging out of the window, and they knocked on our glass without us realizing it later. This meant that the Indian boy probably lifted our metal curtain and knocked on the French window, and I was sitting on the bed in my underwear, offended.
To put it midly, the basic room type has nothing to do with the reference pattern provided by the official website, and there are more and better choices for the price paid!
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Guest User
Double Room-the Queens Room
Stayed in Sep 2023
Couples
10 review
5.0/5
Outstanding
Posted on Oct 5, 2023
The hotel is by the lake. You can see the lake when you open the window. The front desk is very welcoming and the breakfast is great. The hotel is newly renovated. I like the decoration style very much. It is minimalist style and the hotel is also very clean.