Spa Hotels in Mersin

Divan Mersin could be described as hospitality as it should be. Impeccably polite and welcoming personnel, who did do their best to offer me an earlier check-in (albeit I failed to notify them in advance). Clean, spacious room where everything functioned as intended and all the things were in pristine condition - a rare thing even among top-tier hotels. Welcome sweets and mineral water was a complete surprise. And the breakfast was the best I've ever had in Turkey. Finally, WiFi worked as good as one at home. This is the first time that I was staying at a hotel in Turkey where WiFi was actually fast and without any disruptions. Once again, my complements to the team - it was my first stay with Divan chain, but you gained 100% of my trust and I already did recommend this hotel to some of my friends planning to visit the country. I wish all other hotels did as good job as Divan Mersin.

Everything was perfect. All employees are respectful and knowledgeable, parking is available, outdoor pool and breakfast are wonderful. There is an environment where you can feel peaceful. Thank you Hilton.

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

The bedroom was very well designed, Bed & pillows extremely comfortable. It was great to have a duvet that was actually bigger than the bed. Shower was brilliant & great to have a hairdryer that was not attached to the wall, making it easier to style your hair. ALL staff were very helpful, polite & friendly. hope exam went well!). Food could have been a little hotter at times, but other than that it was plentiful and of good quality. All drinks were also of good quality & again a good selection of local & imports. We had a wonderful time. All in all we had a very enjoyable stay. Thanks VM RESORT MERSIN

We went with a group, it was clean and we were welcomed well. I was on the 7th floor. Mrs. İlksen was very helpful. Clean sheets and pillow cases were put on every day. It was a friendly and clean hotel. I would definitely come again. I recommend it, I recommend you to come.

we rent the suite , a stylish 1 bed 1 livingroom apart, full seaview and very stylish ,the room was absolut perfectly. we payed low season 50e in high season maybe double. very worth the money. modern hotel with good facilitys ,citycenter, beac h is 2km