Spa Hotels in Aurangabad

Really good service, extremely cordial and helpful staff. Ankush and Faiz really helped out. Food preferences are welcomed and catered to immediately. Room service and housekeeping staff is extremely prompt and receptive. Overall, a peaceful getaway with family, hotel’s location is central to the main market and the staff is extremely well behaved and helpful.

First of all, I would like to thank Mr. Satish Pawar sir(IHM) for his co-operation in everything. Vivanta, Auranagabad( Chhatrapati Sambhaji Nagar) is a very beautiful, calm and serene property. rooms are spacious with a gallery and a big and clean swimming pool. Greenery everywhere. Kajal and her colleagues at the check -in are always smiling and super helpful. Mr. Vikram at the latitude is a very humble human being and looks after everyone with warmth. Appreciate the way Chef personally met everyone at the breakfast (Mr. sainath rathod). The staff at the garden cafe was very nice. Mr.Ninad, Giri-mama(as he is fondly called). Sheetal, the girl was running from pillar to post to attain each guest. Her dedication at her work is totally appreciated. Mr. Ramesh Rautrai at the swimming pool is a very good life guard. Arranged pool flots for my son to help him swim. Mr. Dhammpal, Mr. Gautam, people who attain you right from the security till the very end, all are very nice and very good at their service. Housekeeper Mr. Prashant Mishra a very polite human being. House keeping is best. Property is very well maintained. I dont know the names of everyone, but whosoever we met, we were treated with respect, warmth and love. The lady at the check in also gifted my son a teddy, making him smile throughout. We were treated with so much respect at the check in itself, tulsi mala, diya and a tikka. Everything was done with a smile. The property has small golf course. I would like to mention about the dance that was performed at the garden cafe, the artists were very professional and gave their all to entertain the guests. The trainee boys and girls from the IHM are also doing well. My best wishes to everyone. I will definitely come back and I will recommend this property to everyone.

Outdoor amenities was decent but major miss on in room amenities. Air conditioner was not functioning properly and hotel teams was also not able to resolve it. Spent whole nigh night without air conditioner in hot summar. Disappointed

It's very awesome place for family and for couples Service given by pravin ambore and aarti houce keeping is very polite and eco friendly with my family. Near to cidco bus stop and convenient place for stop. Rooftop restaurant is also very for dinner

We had three nights staying at 7Apple hotel and enjoyed every moment! The room was terrific with a lovely bathroom and a shower door, which meant the floor stayed dry! The staff were very friendly and helped us organise a car to all the fantastic sights in the area. We ate each night at the hotel’s restaurant, appetite, and the food was fantastic! Ifran, the manager, and his super waiter, Sanket, gave us truly superior service. Nothing was too much trouble and everything was done with a big smile. Fabulous! Thank you Ifran and Sanket, and also Anjana, the extremely helpful young woman at reception.

Below are the detail points which we observed during our stay with the hotel. 1. We booked 2 deluxe rooms for our stay for 25th to 26th Dec, 2021 which was already prepaid via Goibibo,com. We were running late in our schedule and continuously updated the hotel via phone regarding our late check in to the hotel. We eventually checked in at approx. 23:00 hrs. on 25th Dec 2021. There to our surprise the receptionist told us that we don't have any deluxe rooms available and we can provide you rooms with 4 beds instead. This change was not informed to us by any means and was told during our check in time. We realized that there was a marriage function on the same day in the hotel and we firmly believe that our rooms were given to guests who were attending the wedding. Unfortunately we had to agree as there were no other hotels available due to festive/holiday time. 2. Post check in we at least assumed that the rooms will be good but to our expectations the rooms floor was not swept and cleaned properly. The floor was dusty and not moped properly. This was completely unacceptable considering the pandemic which the whole world is facing and the hotel did put our health and life at risk. We had to continuously chase the housekeeping and reception to get it clean. Also the amenities mentioned while booking was not present like instant coffee/tea, Kettle, bathroom towel and toiletries. Again we had to chase reception for getting it and we were fortunate enough to get it by 1.30 Hrs. We continuously asked reception to get it fast as me and my father wanted to take our medicines. I would really like to thank the reception and housekeeping for their quick service (almost after 1.30 / 2 hrs) as they took out their precious time from their busy schedule serving wedding guests. 3. Also, I would like to bring to your notice that we didn't receive any drinking water post checkin and had to chase for that too. Again chase started to get the water and reception sent us 2 bottles in each room. We were surprised to see that the seal of the bottle was open and stunned to see that the water provided was normal bore water. I really doubt the quality of water which might have cost me and my family's health. I questioned the receptionist about the water and they said we don't provide packaged drinking water but we get barrels of water and provide water from them. I am sure he was lying on this part as no vendor provides bore water under the banner of packaged drinking water. I have to convince him by bringing a sealed pack of packaged drinking water from my car which we were carrying with us. I made him taste the water from his provided water bottle with ours. The housekeeping person tasted the water and realized that there is a substantial difference in the taste of water. Finally he agreed to provide us with the sealed package of drinking water bottles. I am surprised that a hotel can not even bear the cost of a packaged drinking water bottle which is hardly Rs. 7-1

Excellent service and food quality was very good nice ambienôce...lotus restaurant excellent room' staff are very caring love thise property location is very good manager suggest th food and we are going that way............... excellent food suggest by team FNB