Spa Hotels in Maidstone

Having not stayed here for many decades now I was hoping for better. It didn’t start well at reception when asking about the offer of papers in a “privilege” room I was told .. “yeah but you gottta pay for them”! An hour or so later I found the booking confirmation which clearly said papers included with a privilege room. A second visit to reception produced a comment along the lines of “I don’t know anything about that” accompanied by a shrug of the shoulders. Not a good start. I was also surprised that there was no hotel services book in room therefore no info on health club, meal times, operation of coffee machine etc. Even the very basic hotels usually have these. A question on this produced the same line of not knowing anything about it! The room wasn’t anywhere near the standard suggested and was extremely tired and not particularly clean with dusty areas all over. Windows were old fashioned aluminium which meant they needed to be closed due to the A20 nearby. This meant they were dripping with condensation in the morning! One of the bedside light switches was broken and was fixed after reporting, unlike the toilet roll holder that was also broken buy never got fixed! The duvet supplied was far too warm for summer and I have no idea why the bed was so massive but it was quite comfortable. The bathroom was adequate, no more. All in all, I think that Premier Inn rooms are much better and an awful lot cheaper! On the good side... The young guy in bar was very helpful on many things, perhaps he should have been on reception? The restaurant food was good in the evening, breakfast simply OK. I just wish those waiting on wouldn't keep calling everyone 'guys'. Because the bar/lounge and restaurant were essentially the same room, the television on at one end does nothing for the restaurant guests apart from annoy them! But the Health club and were pool fine!

We stayed at Tudor Park hotel in 4 days during eastern holiday 2022. Our main activity was playing golf. We liked the hotel, the golf course and the cosy surroundings in Bearsted. There is much positive to wright about. The golf course was perfect to play at our mid-range handicap, we liked the SPA and leisure facilities and not to forget: Fantastic nice weather the whole time! Can anything improve? Yes. 1. The hotel has to find a solution to avoid carrying golf bags to the room every day. It should offer a storage room nearby the pro-shop. 2. Very friendly service at the grill restaurant, but the management should follow up the quality and routines on attention to the dinner guests. It's not OK to wait 15 minutes to get water refill and finally leave the table to find a waitress. 3. The bartender competence was not acceptable. When a bartender don't know what a standard Gin&Tonic is... 4. The hotel room was nice and clean. But very small and we missed a mini-bar. Our room location was terrible. (138) Miles and miles with small corridors and no outdoor facilities. Not even a chair. Again - we have given a high overall rating, we can absolutely recommend the hotel and the golf course, and we will most probably come back!