Spa Hotels in Gramado

We like everything, just fantastic ... I just don't think I needed to charge the parking. Since the users of applications are already looking for price, and the value we get from one place to another, it is charged for other services, in this case parking. The hotel has still charged 3 days of parking for two days, but the hotel's tip is ... Not legal.

Wow! Beyond expectation! Hotel Valle D'Incanto is a charming place with two aspects of charm - elegant and warm. The decor is carefully thought out, with a modern yet romantic feel. There are various areas for guests to choose from, including cozy fireplaces and outdoor spaces surrounded by flowers and lavender. In addition to providing excellent gastronomic experiences and fitness options such as a gym, exclusive indoor pool with a waterfall and special water treatment, dry sauna, and vintage bicycles, the hotel also has a spa. While enjoying these amenities, guests can also savor exceptional gourmet cuisine with a menu of refined dishes to suit even the most discerning tastes. Breakfast and afternoon tea come with live music and a selection of sweet and savory delights. The wood stove serves up freshly brewed coffee and homemade bread, as well as more sophisticated pies and snacks. The accommodations are clean, new, and furnished to the highest standards. The hotel offers unique experiences such as Sunday Neapolitan pizza nights, Friday wine tastings, honey from stingless bee hives, and a gaucho master teaching about chimarrão culture. However, the most noteworthy aspect of the hotel is the staff - professional and polite, yet welcoming and personalized. From the managers to the housekeeping staff, the service is impeccable. It was an unforgettable experience that exceeded all expectations. We would come back 100 times. Thank you to Susana, Matheus, Jonathan, Rodrigo, the chef, and all the others for your incredible hospitality!

This hotel has a lot to offer but the service and the food and beverage area is sub par. Marián at the front desk is the nicest person I met, very helpful and understanding. People at the restaurant and the pool are also very nice. The facilities and the heated pool is very nice. I think it’s the highlight of the hotel. The rooms are standard, clean and small. Not much amenities that one would expect, not even a cup in the bathroom to brush your teeth. Or tissues. Front desk is extremely stiff and unhelpful. I went early to pay my check out bill and was told I had to pay in exact cash. What hotel doesn’t have change for its guests? Marián who checked me in happened to be there and explained to his colleague that I wasn’t Brazilian therefore didn’t pay in credit card. So he reluctantly went and got Change for me. What I don’t understand is why he didn’t do so in the first place. The hotel is a 15 mins drive from the city center. I would stay elsewhere if it were up to me.

The team well requests, academy mto well equipped and with new equipment...mto spa good and with staff who do everything to enjoy...excellent breakfast...excellent location, well in the grass center...in front of the cake street...paid parking, even for guests...

Simplesmente incrível! O Hotel é lindíssimo, muito calmo, tranquilo e extremamente silencioso! Tudo muito organizado e limpo! No check in fui recepcionada com espumante geladinha e muito bem atendida pela equipe da recepção, achei um encanto chegar no quarto e ter sobre a mesa uma cartinha de boas vindas e docinhos confeccionados pela própria confeitaria do Hotel. Serviço de concierge incomparável. À noite eles acendem os tachos da área externa e nos oferecem marshmallows com gravetos para assar, achei sensacional. Piscina e jacuzzi aquecida, podendo usar 24horas. A decoração de Natal é uma atração à parte! Café da manhã impecável, tudo maravilhoso. Me senti muito acolhida e bem cuidada por toda a equipe do Hotel, certamente me hospedarei novamente.

Great hotel!! The only negative point is access to the pool. Very bad. Or vc crosses all the parking inside the hotel or vc crosses out to reach the reception to pick up the lift to the pool. In other words, in cold and frozen days you have to pass out of clothes in front of any hotel reception.

Our stay is very quiet, the hotel is well located, the service is good, the facilities are new and the condition is good. The breakfast was of good quality and late check-out, because several guests checked, I requested the invoice for the accommodation in my name and I made a reservation through TRIP, they did not accept the request, even though I argued that the payment was paid by me of.

O hotel não é ruim, ótima localização, funcionários educados, ótimo custo beneficio. Estávamos em 5 apartamentos, e um dos apartamentos não foi limpo nenhum dia. Nossa surpresa, foi a cobrança indevida de 10% sobre serviços, obrigatória, ou seja, se você pagou 2.000,00 pelas diárias, fomos obrigados, obrigados mesmo a pagar 200,00 de taxas de serviços de 10%, coisa impraticável e fora da lei. E pasmem, reservas pagas antecipadamente, sem qualquer informação de que acima do valor pago teria 10% de taxas. Fomos coagidos e pagar, não adiantou brigar, mas vou correra atrás disso.

The hotel was a pleasant experience. The reception was excellent in the service and friendlyness. Negative points. : Payed parking R$35,00 The rooms and the bathroom are small. I stayed in a luxury suite with a couple bed and one single bed. Three people can't go through the room without a bed. I was invited to meet with my children one of the thematic suites and I observed many negative and extremely dangerous points. The pools are covered with smooth slips a alert, I entered with care because I saw the plate and even falls and hurt the paddle. Or indicate using anti-slip socks.

O hotel possui quase 4 estrelas. Prós: Boa cama e travesseiros, Bom banho e produtos de higiene Pessoal educado Café da manha excelente! Contras: O blackout vazou luz por todos os lados As esteiras da academia nao estavam em boas condições Hidromassagem da area comum estava suja e havia comida no chao ao redor da piscina