Spa Hotels in Sharjah

Direct with the check in, I felt good Front desk very accurate and skilled, chapeau (Ms Sherowk many thanks) Breakfast is perfect, only remark is the speed of the coffee machines, but most likely it was me being inpatient for the good espresso See you next time

Hotel is in great location. Suite was clean and had kitchen. They didn’t tell us that the TV facing the bed was not working (we were told this issue exists in all rooms and will be fixed in coming days) wish they had been transparent about this prior to check in. Sauna had to ask the staff to turn it on. Lockers in the pool / spa area did not work, staff asked me to just leave my things in the locker unlocked or leave my things in front of the sauna. Life guard takes his rules very serious but I know it’s for safety of guests. kids should not jump from pool. Overall good hotel.

Disappointed with management response despite otherwise pleasant stay I have been a regular guest at this hotel and usually enjoy my stays here, but this time I was truly disappointed by the way my situation was handled. Due to unusual circumstances, I couldn’t check in on the first night of my reservation. I had already contacted both the hotel and the booking website before the check-in date, requesting either a free cancellation, a refund for the first night, or an extension for one more night. Unfortunately, both the hotel and the website refused all options. As a result, I lost one night and three meals, since my booking was on a half-board basis. I was expecting more flexibility and understanding, especially as a returning guest. Other than that, my experience at the hotel was generally positive.    •   The staff were courteous and professional, especially in the restaurant — Mr. Shah Qinar stood out for his exceptional communication skills and helpful attitude.    •   Housekeeping on the 6th floor was excellent — everything was tidy and well-maintained throughout my stay.    •   Breakfast buffet offered plenty of choices and the food quality was quite good. However, the coffee quality and milk used in the machine were below the standard expected from a normal outside café.    •   The room lighting was on the dim side with no option to brighten it, which made the room feel darker than comfortable.    •   On the positive side, the bedding, blankets, and pillows were very comfortable, and having free parking beside the hotel was a great convenience in a congested area like Al Majaz. Overall, while I appreciated the good service from the staff and comfort of the stay, the lack of flexibility and empathy from management regarding my situation has left a very negative impression. Unfortunately, this will be my last visit to this hotel.

This wasn't my first stay at this hotel and I continue to appreciate the excellent location, food, and service. The daily housekeeping kept my room very clean. The only minor issue was that the room was a bit dim due to the window facing a neighboring building. Perhaps brighter lighting within the room could enhance the ambiance. Overall, I would recommend this hotel