Spa Hotels in Mecklenburg County

"The most failed hotel in this trip, the price/performance ratio is extremely poor. There are many hotels in Charlotte, and I chose this most expensive one, thinking it would be very good. In fact, it was a big mistake. The hotel lobby is very small. Because the black people celebrated the festival that night when we arrived (there is a famous bar upstairs), the front desk was full of people. After we queued up to enter and told the front desk that we had paid the room fee, they emphasized that each room had a pre-authorization of $1,122.4. We froze 2 rooms for 2 times, $1,122.4. There is no parking lot in the city center, and the parking fee for a small car cost nearly $100 (+ tip) for 2 days. The main reason is that each time we use the car, we have to wait for more than 15 minutes. The most annoying thing is that when we checked out, we asked him about the bill and found that the room fee was deducted twice. After we negotiated with Ctrip, they said that they would refund it in 2 days. The one with the trailer fee had been checked out, and the one without the trailer fee had not been refunded for 10 days, $1,122.4. We still didn't get a refund after checking the bill every day. After negotiating with Ctrip, they could only tell the agent to wait, it was a collapse! Don't book this hotel, the Marriott and Ritz-Carlton around are very good and cheaper than them."

"The service was amazing. They kept the cake cold in the fridge for me, took everything upstairs for me while I parked and even found an item I left when we flew out at 4am the next day! They held the item until my mother came to get it and I was just so happy how honest the staff is I’m so please with everyone, they are amazing here!!"

"I liked the overall luxury of the lobby. The location was very convenient and nice. The service was very good. A good hotel."

"Very clean hotel, giant space inside room. The hotel is a very tall building located at a preferred location in the downtown Charlotte area. The hotel services are very inclusive, you get whatever you need immediately. "

"Parking is 20 yuan, but it’s reduced. Nearby restaurants are more expensive. City streets can still be walked. There is car hall of fame but it is not open now. Overall it is worth looking forward to"

"The environment is pretty good, but the laundry is not clean, and the clothes that were handed over to the hotel for washing actually have yellow spots."

"Clean spot that was very well located. Stayed for a couple nights while visiting family"

"It's really level one invincible! Highly recommended! It's really a legacy. I'm at least better than the king of orange crystal"