Spa Hotels in Xianju

"I rarely write reviews, but several hotels on this trip to Zhejiang were particularly surprising and remarkable! As for the Shenxianju Yunxi Dengyun Hotel, the housekeeper Xiao Wu took the initiative to add WeChat a day in advance and asked for an early check-in and a quiet room. They were all satisfied one by one, thoughtful and meticulous! On the day of check-in, as soon as the car stopped, the concierge greeted me and took the initiative to take my luggage. I have stayed in major luxury hotels, and not many can be so proactive, which is a plus! After checking in, the lobby manager introduced the hotel's services and facilities with a smile. He gave special products as gifts when leaving the hotel, and sincerely wished a happy new year, which was very heart-warming! The hotel rooms are spacious and comfortable, and the hot springs are also very unique. I will definitely recommend friends to come to Shenxianju and Yunxi Dengyun Hotel. Thank you again for Xiao Wu's service and the hotel staff for their dedication to each guest. I am very satisfied. Everyone will be here in 2025 Getting better and better!"

"Check-in essay is here. This is the first time I have changed 4 rooms in 24 hours. First, let me complain about the hygiene situation. We booked three double rooms and one twin room. They all brought their children with them, and when they went in, they found the toilet was in the state shown in Figure 1. It was so disgusting at this point that the front desk asked me to change rooms. The toilet in the second room was also not cleaned properly as shown in Figure 2. Then I waited for about half an hour before being moved to a room on the second floor. I was exhausted at this point. After checking in, I saw that the bathtub sticker used by the previous guest had not been removed by the bathtub (see Figure 3). It was too late and I was unhappy so I went to sleep. There was a decoration smell in the room at night, so I called the front desk early the next morning to ask for an air purifier. (It was in the previous room) When I was out, the hotel called me and told me that they would change my room. When I went back and asked about it, I was told that there was a leak in the bathtub. When I went in to take a look, I saw that the bathtub on the third floor was leaking, and there was water all over the roof (see Figure 4). It was so scary. What would have happened if the ceiling had collapsed and the child hadn't been noticed? After all, this hotel is under the Banyan Tree brand, so I don’t know why the basic hygiene conditions are so worrying. Manager Fu's handling attitude was relatively good, but the hygiene management of such a large hotel is too poor. Then talk about other things. The funniest thing about the children's playground is that there are a lot of sand-digging tools but there is no sand to dig. Why? It is very inconvenient to take a taxi from the hotel. Have you considered having a shuttle bus to the tourist center? Generally speaking, the hotel is positioned to be high-end, but the service cannot keep up. I met a group of old ladies from Shanghai who were lost and couldn't find their building. The instructions were not clear and there was no service staff to guide us. The breakfast was good, delicate and refreshing. However, the lingering fears about this toilet really prevent me from recommending it! This is my first complaint in nearly 20 years of using Ctrip!"

"The room is clean and hygienic, the waiter is very enthusiastic, and it is always upgraded for free. The price-performance ratio is good. I stay here every week when I am on business. The front desk service is very enthusiastic and there is delicious coffee. It is very comfortable to sit in the lobby all day. The food in the breakfast restaurant is very fresh and tastes good. The rooms are very tidy. The corridor is quiet and carpeted. It is clean and hygienic. Xiaodu smart voice control room. The free parking lot is very good. There is an underground garage. Recommended."

"The room is very clean and comfortable. The surrounding environment is very good and very quiet at night! It is very close to the Shenxianju Scenic Area! The breakfast is very rich and tastes good! The service at the front desk is very considerate. It feels like home when I am away from home in such cold weather!"

"The hotel has a separate yard and parking is very convenient. The external environment is better, very close to the snack street, and eating is very convenient. The facilities are well-equipped, but due to the early decoration, some facilities are aging, such as air adjustment can not be turned off late, there is noise."