Spa Hotels in Qingyuan

"I booked a stay at this 5 star hotel for 3 days 2 nights, I must say that the room is clean and spacious, with numerous facilities for all family members such as badminton, tennis, billard, hotspring, cycling, archery etc. Unfortunately, we were very disappointed with the service. 2 staff we encountered were constantly on their phone and not attentive at all. What really pissed us off was the incident that we put up Do Not Disturb at our door as we were taking our afternoon nap. Yet, the hotel staff called our room number. as we were asleep, we didn't pick up. Guess what. They actually called my mobile phone. Just to ask if they need to clean the room. We went to seek clarifications at the hotel reception which the reception staff at first deny they called, until we showed them the missed call number from the hotel. Then they said will feedback to their manager. At night, the manager Ms Wong called. to our disgust, she said that was their SOP! Which hotel, to say this is a 5 star hotel, that when guest put up Do Not Disturb sign, it's their SOP to call the room and worst to call guests' personal mobile phone. Isn't this an invasion of privacy, calling our personal line. This is the first time we experienced this. We never had this when we put up Do Not Disturb sign at numerous hotels we stayed before. The manager didn't sound apologetic at all but very defensive. Even to the extent that they are checking on pir safety. I was really perturbed by her comment above. To the saying goes, what really makes the difference is the heartware and service in hospitality line, not hardware which everyone can build. 预订了这家五星级酒店的三天两晚住宿，我必须说，房间干净宽敞，配备了各种适合家庭成员使用的设施，如羽毛球、网球、台球、温泉、骑车和射箭等。然而，我们对服务感到非常失望。我们遇到的两名员工一直拿着手机，根本不注意周围的情况。真正让我们恼火的是，当我们下午小睡时，我们把“请勿打扰”的牌子放在了门上，但酒店工作人员还是拨打了我们的房间号码。因为我们正在睡觉，没有接电话。猜猜发生了什么？他们拨打了我的手机。只是为了问是否需要打扫房间。我们去酒店前台寻求解释，前台工作人员起初否认他们打过电话，直到我们向他们展示了酒店的未接来电号码。然后他们说会向他们的经理反馈。到了晚上，万女士经理打电话给我们，让我们感到不满的是，她说这是他们的标准操作程序！哪个酒店，自称是五星级酒店，当客人挂出“请勿打扰”的标志时，他们的标准操作程序是打电话到房间，最糟糕的是打电话给客人的私人手机。这不是侵犯隐私吗？打我们私人电话？这是我们第一次遇到这种情况。我们在以前入住的多家酒店挂上“请勿打扰”标志时从未遇到过这种情况。 经理一点也不感到抱歉，反而显得很防卫。甚至到了要检查我们在房间是否安全的地步。她刚才的话让我很不安。俗话说，酒店业中真正起决定作用的是服务和态度，而不是每个人都能建造的硬件设施。"

"My family and I stayed here for two days (1 night) in early November. The whole experience was fantastic. Our good impression started with the very helpful rebooting phone enquiries to check about swimming for the children. The reception team were very helpful and polite. The setting and landscape was beautifully peaceful. The spa pools were fantastically clean and provided free water, tea and towels throughout. All staff were very friendly and attentive to our needs. Some spoke English, but all were happy to converse through the use of translation apps. I particularly want to thanks: Our restaurant host, 蔡泽旋 黄洁仪 (Bobo), who spoke excellent English and was very friendly to the children. The excellent, reception and concierge team including; Du Ming, 陈梦圆, 张永超, 雷欣, 秦梦丹"

"2.4-meter bed! Wide enough and comfortable! The water is very big! Taking a shower is refreshing! Great location! Convenient to go anywhere! The shampoo smells great! Royal Rose Shampoo! We bought 2 bottles! The front desk was very considerate! Helped us get the best price! The guys and girls at the front desk and the cleaners are all very friendly! Special praise!"

"The hotel is right near the highway exit on the roadside. There is a free parking lot and charging piles. The front desk service at check-in is very good and we upgraded the room for free. There is a convenience store in the lobby which is very convenient. There is also free laundry and help with washing and ironing! There are also quite a lot of breakfast varieties, because you have to check out early at 6:30, and the food is pretty good! The experience in all aspects of the hotel is good, and the service is excellent. If I have any questions, they will try their best to help me solve them!"

"The room was clean, the waiter was kind, and the camping area was good. The hot spring water is changed every day, the water is very clean, there are many pools, the environment is good, the water temperature is high, the Luo Han Guo tea is good, and the accommodation can be made unlimited times. The entrance of the park is the road, there are many stalls on the roadside, very convenient, the Qingyuan chicken at the bottom of the bridge is delicious."

"The room is large, the parking downstairs is convenient, the meal is also convenient, there are many snacks, the boss is enthusiastic, the single room booked this time is quite comfortable. Hygiene and clean. The price is right"

"The service environment is very satisfactory, especially the service. I stayed in the middle of the night and the service was also leveraged. I came to Qingyuan to have this one."

"The villa has complete internal facilities, both hardware and software, showing high-quality life enjoyment. The room facilities are brand new, and every detail demonstrates quality and taste. Especially the bedding, which is soft and comfortable, giving people a perfect sleeping experience. The location of the villa is excellent, parking is convenient at the door In addition, the villa also provides barbecue facilities. Overall, my stay in the villa was great value for money. Both the hardware facilities and the service quality were impressive. Looking forward to staying again next time."

"房間裝修很漂亮，非常乾淨！牆上的畫居然是油畫實在太漂亮，看得出商家花了不少心思。暑假帶孩子去清遠長隆玩就住這裏（開車幾分鐘很方便）第二天睡醒去了蝴蝶灣玩水（也就幾分鐘路程）總的來説體驗感超好，性價比很高，一定會再來。"

"房間可能太久沒有居住了吧，被褥有真菌，小朋友睡了一晚，臉從早上到現在都還是紅疹子。 雙人床的房間空調不夠製冷，浴室的水壓不夠，水很小。 服務員的服務態度和意識還行。"