Wrap on Southbank - Photo Gallery

At 9:30 pm on February 20, Australian time, I returned to the hotel to wash up. The faucet of the wash basin suddenly fell off, and a large amount of water and dirt gushed out, rushing straight to the ceiling. Instantly, the water around the wash basin was flooded. I was frightened and quickly turned off the water valve and ran away. My feet slipped and fell, and I lost consciousness instantly. After getting up, I found a two-centimeter wound above and below the right eye socket, blood all over my face, the inside of my mouth was damaged, and the lens of my glasses was worn out and the tripod was bent. Since the phone in the room could not contact the front desk, I quickly asked my colleagues to contact them. After the front desk came to check, they promised various compensations for medical expenses and glasses. Later, they booked a rental and let me go to the hospital for treatment alone. At about three o'clock in the morning, I returned after completing a five-hour suture treatment operation alone, and the front desk refused to pay the rental fee. No one asked about it on the morning of the 21st. Later, I repeatedly negotiated with the employees on duty with pain and discomfort. It was not until 7 o'clock in the evening of the 21st that I received an email saying that only one night's room fee and late check-out would be refunded to resolve the complaint, and no other fees would be paid. I rejected this plan. The hotel's attitude is extremely arrogant! We strongly request Ctrip to help hold the hotel accountable and ban it!!!

The room was upgraded to City View and I was very satisfied

The room is quite clean, and the home appliances are all good brands, including microwave, oven, dishwasher, and refrigerator. There are also corresponding washing powder, dishwashing liquid, etc. The bathroom has a strong water flow and air conditioning. It’s just that the price of Ctrip may be too expensive, because the holiday inn not far away is only 800 per night.

去這麼多次旅行，住過很多地方。第一次住完有不滿想留言。 trip .com上面照片與實際地方差好多， 實際去到，布質梳化與地墊好不乾淨，完全不想坐上梳化，目測好多污垢滲入好布下面，好多灰塵。房間好多落地玻璃，好多灰塵，雖然對面風景不錯，，但完全沒有意欲拍照留念。一千多元的房間，提供一支飲用水都沒有。洗水間毛巾灰灰色的，完全不敢用。 一睡到床上，有一種好濕的味道，不知如果形容，第二天起床，右面一粒粒突起的東西，是枕頭不乾淨 。而且不明白，甚麼設計，用張這麼詭異的照片，一個人住完全是怕怕。本人沒有潔癖，基本的清潔，完全沒有