Raffles Hotels in South Jakarta

Overall had a very disappointing experience celebrating our anniversary here. We stayed over one night. we had.Had a lovely surprise in the room with anniversary wishes and a lovely cake.The room itself was large and beautiful with wonderful views of the city. The hotel itself is stunning with lovely artwork and decor. Swimming pool was beautiful and loved the jacuzzi. A little cold in the pool most of the time as the buildings cover the sun. Fantastic gym! We went for drinks to their bar at 2pm and they didn't offer us the alcohol menu. When we specifically asked for it and then asked for signature drinks from it, we were told it wasn't available as the mixologist wasn't there and would be in at 4pm. We went again for pre dinner drinks, listened to lovely live music and again the signature drink I wanted wasn't available! Asked for a simple margherita and they charged us a price that was more than their signature drink prices! Many of the drinks like the beers on the menu was not available. Bar food was bland and mediocre. Was disappointing. Went out for an early dinner and came back to the hotel. Both of us felt very hungry at about 11.30pm and ordered the only meat pizza they had on their in room dining 24/7 menu and they tell me 15mins later that the pizza is not available! When we checked out, we weren't even asked how our stay was ..guess they didn't want any feedback or cared enough to know if we enjoyed our stay or not. We have been to Raffles in other countries and by far this was the most disappointing experience. Overall felt more like a business hotel