Premier Inn Solihull (Hockley Heath, M42)

The hotel for the money was very good. Really modern rooms and a quiet area. The staff at the hotel are very friendly. My only issues which is why I didn’t rate this full marks was - the cleaning standards are slightly questionable with signs of dust and surfaces that hasn’t been clean but still acceptable. - the Beefeater that appeared to have recently closed is very tired and sparse. They obviously need a restaurant for the hotel and just running this on very basic staff and facilities- all seemed slightly strange but breakfast was still adequate.

Reception and breakfast staff were very helpful and friendly. Premier Plus rooms were lovely and worth the extra. Rest of the hotel was a bit worn, but the staff were great.

Experience was very good bed was excellent shower facilities ok wifi on point tv ok but the only problem i would say we had was the heating didn't work hence the fan in the room and the windows could have done with a clean & just a few cobwebs above the bed 😀

Myself and my 8 year old had a lovely relaxed stay at hockley heath premier inn. The staff we encountered were all friendly, helpful and attentive. Special mention to Kate on reception who really went the extra mile for my daughter which made her stay here extra special and memorable so a big thank you to her. Charlotte and Coral also stood out with their friendliness , all 3 staff evidently work very hard and are an asset to premier inn. We will definitely stay again in the future. Breakfast was lovely and always fully stocked, fresh and hot option cooked to order. Room was cleaned when requested and location was perfect. Car park spacious and never struggled to get a space when had been out for the day

Quiet, comfortable, clean and friendly staff - excellent! We had continental breakfast, which was plentiful, varied and tasty. Staff were very helpful and welcoming.

Falsely advertised as with Aircon just to be told that was not the case as only their premierplus rooms had them. Room was roasting to the point where kids wanted to return home. We ask for another room or change the broken fan, Kate the manager made to efforts to resolve the issue. The morning breakfast was even worse, they only had one person (Charlotte) managing the breakfast session. Milk ran out of the coffee machine, wait time was crazy while they only had one bar operating with the remainder of the restaurant was closed. The selection of pastry of also very bad...do not stay here.