Kare No Apartments by Sitges Group

This was our third stay at Kare No and we would still recommend these short stay apartments. The apartments have everything you need, management responds promptly to any issues, the beds are comfortable and the storage works so that you don't have luggage and clothing all over the room. If I have any criticism it is the wifi. You probably would not be able to do a working vacation because the signal is typically weak. However, if you just need to check emails or catch up on some news, it is more than adequate (plus "working" and "vacation" don't go together. In prior visits we had always stayed on a 1st floor (for reference that is 2nd floor to Americans) in the front of the building where you will get some street noise but this time we stayed in the back on the ground floor and heard no street noise. The building is solid so you also don't hear anything from the unit above you. Bonus - the communication from the office before you arrive is excellent.

At first this looks like a very nice apartment, managed well. After our stay we were unfortunately surprised by not getting our deposit completely back. At arrival the iron supplied looked burned and there were holes in the cover of the ironing board. A new iron was quickly there, but after not even completely heated up I burned this iron immediately. The reason was the cover: which sticked to the iron, with my brand new shirt in between. Ruined. SitgesGroup now charges me €25 for a new cover. I find this insane, as their equipment wasn’t up to the task and the aftercare in handling this is even more ridiculous. My shirt? They don’t seem to care. So I have to advice you not to stay here. Let’s be fair: the location is great, couldn’t be better. Close to restaurants and the beach. The apartment looks great, but the used materials are cheap and a bit worn down. The walls are paper thin: despite the usual street noise (always in Sitges), you can hear your neighbors talk, hear every word. Something seems to be off with the air vents as they transfer every sound. Normally I wouldn’t be too worried about this, as I just sleep there and be out for the rest of my time. But after such surprises, I have to be honest. Cleanliness is my last suggestion to improve: dust everywhere and the shower wasn’t too clean either. Furniture is damaged.