Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.0
Amenities6.6
Service7.6
Cleanliness7.4
BJ Hamzah
Superior Double Room
Stayed in Jan 2025
Couple
9 review
7.5/10
Posted on Feb 19, 2025
A comfortable stay near amenities. Room fits just nice for a king size bed, a built-in wardrobe with some hangers, 3 hooks to hang clothes. Toilet space is acceptable without bidet but a plus point the shower faucet and tap are near the toilet seat. Basic toiletries provided with very thin towels and floor mat provided. Tea Coffee making facilities provided too with 2 bottles of drinking water, but no purified water dispenser at this hotel for refill. One lift serves this 5 storey building. Halal food outlets located next to this hotel and a 5 minutes walk to a masjid.
Response from Property: Dear BJ Hamzah,It means a lot to us to hear that you had a comfortable stay in our hotel and that our room and amenities had met your expectations. Many guests had shared your sentiments as they also expressed the convenience of our location being in close proximity to dining options and public transport.We hope to have the opportunity to welcome you back the next time you return to Singapore.Warm Regards,JanetGuest Experience Executive
jagerbomb
Superior Double Room
Stayed in Sep 2024
Couple
5 review
10/10
Outstanding
Posted on Oct 31, 2024
great view and quick check in , our go to hotel 🫣😂 a lot of good food as well !!
Response from Property: Dear Jagerbomb,Thank you for leaving a glowing review! We take pride in serving our guests the best way we can and your excellent rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you for recommending our hotel to other travellers and we look forward to welcoming you back again. Warm regards,JanetGuest Experience Executive
Houstonian
Standard Double or Twin
Stayed in Aug 2023
Business traveler
55 review
4.5/10
Posted on Sep 13, 2023
Just want to be honest to what has happened. I need to thank the hotel for letting me stay for an extra hour after 12:00. However the hardwares are the worst I have ever seen. Pests were running around in the bathroom, on the walls, in the washing basin…hair was everywhere. TV was broken. Washing basin was blocked. They fixed but blocked again the next day. I have all the pictures and videos to support what I have said here. It’s cheap and convenient location for me. To save time I had to stay in this hotel. But it was really a uncomfortable experience. Another thing is the noise! At about 10 Am a bunch of kids played and yelled for one full hour in the hallway and nobody stopped them. My next door’s toilet bowl can be as noisy as if someone was using it in my room! How scary was that!
Elizadepaysement
Standard Double or Twin
Stayed in Jun 2023
Business traveler
6 review
9.5/10
Amazing
Posted on Jul 20, 2023
Staff members are very helpful and responsive to feedback. One day, it was very rainy and one staff member even accompanied guests to where taxies parked with an umbrella to make sure they wouldn't get wet. Also, there is a bus station just besides.
Response from Property: Dear Elizadepaysement,Thank you for leaving a near perfect rating and compliments for our lovely hospitality team. We are delighted to know that you had been well taken care during your stay with us. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in Nov 2024
Business traveler
18 review
10/10
Outstanding
Posted on Feb 19, 2025
For business trips, it is convenient to go out. I always choose their hotel. I like and get used to it. I don't want to change other hotels in a few days. So, I recommend you to try it.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Aug 2024
Solo traveler
2 review
6.0/10
Posted on Sep 22, 2024
The hotel and flight time were wrong. The hotel stayed one night longer than the flight. Because it was booked in advance, the hotel could not refund one day. The road was being repaired in front of the hotel. The hotel is small, the room is also small, but it is relatively clean. There is a food court nearby. It is convenient for eating. The surrounding transportation includes 51, 30 and 10 to the city center, and the subway needs to be taken at Haw Par Villa. It is quite quiet at night. Economy type is suitable for consideration.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking time to write a review of your hotel stay. It means a lot to us to hear that our accessible location and close proximity to eateries and public transport had met your needs as a traveller. Your booking is based on discounted rate that comes with a non-refundable cancellation policy as per the booking confirmation. We look forward to be of service to you again.Warm Regards,RolandGuest Experience Executive
Xunyangsihai
Standard Double or Twin
Stayed in Jun 2024
Business traveler
4 review
8.5/10
Very Good
Posted on Jul 20, 2024
Clean and tidy, the room is small, the service staff is friendly and enthusiastic, the location is close to the National University, if you need to travel on business, you can choose to stay here for a simple night
Original TextTranslated by Google
Response from Property: Dear Guest,We are delighted to learn of your positive comments for our clean rooms, convenient location and friendly staff. Our hotel is indeed very conveniently located in close proximity to NUS, eateries, convenient amenities and public transport, and hence very suitable for travellers on both business and vacation trips. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in Jan 2024
Family
4 review
8.0/10
Very Good
Posted on Feb 27, 2024
The hotel is located 30 kilometers from the airport. There is no pick-up or drop-off service. The front desk did not speak Chinese when we arrived. The room was very small and the hygiene was not ideal. We found small bugs under the sheets that night, so we had to clean them again the next day. Yes, I have made suggestions and it has improved. The front desk helped call a taxi service when I left.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your valuable feedback. Our Front Desk has staff members whom are proficient in English and Chinese to serve our guests. As one of the most densely populated cities in the world, land is scarce here and hence, most budget accommodation properties do not offer large rooms. Our housekeeping supervisor has received your feedback and will step up inspections to mitigate such experiences. We hope we will have the opportunity to serve you again in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive
ammmy2002
Standard Double or Twin
Stayed in Aug 2023
Business traveler
49 review
7.5/10
Posted on Sep 18, 2023
Singapore's land is so precious that it catches up with F1. For only NT$1,000, I stayed in a small hotel that was not even as good as an express hotel, haha. However, although the majong is small, it has all the necessary facilities, including a bed and a bathroom, so it can be used for one night.
The bougainvillea at the door is beautiful.
There is a restaurant around the corner where you can have breakfast.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing to stay with us. The rise in daily room rates is in line with the exponential surge in demand for accommodation to experience Singapore's F1 Grand Prix. Nonetheless, our room rate is still very competitively priced in comparison to other hotels. We hope to remain the hotel of your choice in your next visit to Singapore.Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double or Twin
Stayed in Jul 2023
Traveling with friends
1 review
9.5/10
Amazing
Posted on Aug 30, 2023
The room is small, clean and tidy, easy to get out, there are many restaurants around, very close to nus, the front desk staff is patient, enthusiastic and easy to communicate with, the air conditioning is sufficient, not bad