The Ritz-Carlton, Millenia Singapore Guest Reviews
4.6/5
Great
954 review
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Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(954)
Positive reviews(909)
Reviews with photos/video(388)
Great location(121)
Delicious breakfast(79)
Large rooms(65)
Nice sea view(44)
Perfect for business trips(24)
Nice bathtub(16)
Luxurious(12)
Delicious buffet(10)
Negative reviews(45)
P***wang
Deluxe Kallang King Room
Stayed in Nov 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Best breakfast ever. And I love the bakery there also,50% off after 7pm.
Location close to MRT, but still need to walk short distance if you come out from main door, better to use the shortcut to go Mariana square and MRT.
Nualogy
Deluxe Kallang King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Hotel in general was perfect, from the staff to the amenities and the condition of the room, nothing to pick on. Breakfast was also wonderful and recommend anyone who stays to definitely try the breakfast. Had a wonderful stay, thank you Ritz Carlton.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are thrilled to hear that your stay with us was perfect, from our dedicated staff and amenities to the condition of your room. It’s also delightful to know that you enjoyed our breakfast, and we truly appreciate your recommendation.It was our pleasure to have you as our guest, and we look forward to welcoming you back to The Ritz-Carlton, Millenia Singapore for another exceptional experience.
Anonymous User
Club Deluxe Kallang King Room
Stayed in Oct 2024
Family
11 review
4.5/5
Great
Posted on Nov 17, 2024
Second visit. Got a complimentary upgrade to club lounge access. Service at the Club Lounge was exquisite with smiles. Thankful for the upgrade but the cuisine was not suited for the palette of the traditiomal elderly. Room was clean and view was fantastic at level 32. The bathtub is always
TV was an issue on the second day that kept restarting and could not be used for the entire second day, even after technical assistance.
Overall still a great experience and would visit again!
Response from Property: Thank you for choosing to stay with us again and for sharing your detailed feedback. We're delighted that you enjoyed the Club Lounge and appreciated the service provided with smiles. It's wonderful to hear that you found the room clean and the view from level 32 fantastic.We sincerely apologize for the inconvenience caused by the TV issue and will ensure that this is looked into further to prevent recurrence. Additionally, we understand your comments regarding the cuisine and will share this feedback with our culinary team to better cater to our guests' diverse preferences.Your overall positive experience and intention to visit again mean a lot to us. We look forward to welcoming you back and making your next stay even more enjoyable!
bbuggu
Club Premier Suite
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 29, 2024
This was the best experience for me. Jasper ong and violet tan were the best. Especially, they were so kind. And violet gave me the comfort of a mother. Next time, I want to sleep on the highest rank in the suite. If you have a survey email, please send it here. I want to compliment the staff.
********************
Response from Property: Dear Guest,Thank you so much for sharing your wonderful experience with us! We are delighted to hear that your stay was memorable and that Jasper Ong and Violet Tan made such a positive impact. Your kind words about their warmth and kindness truly mean a lot to us, and we will be sure to pass along your compliments. We’re especially touched to know that Violet provided you with a comforting, personal touch.Thank you once again and we look forward to welcoming you back soon for another unforgettable stay.
CuiLin
Deluxe Kallang King Room
Stayed in Sep 2024
Couples
14 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Helped a friend out at his Engagement Party. Booked a Room and engaged the hotel's help to decorate the room for the engagement. Glad that everything went as planned.
Response from Property: Thank you for sharing your wonderful experience with us! We're delighted to hear that everything went as planned for your friend's engagement party. It’s always a pleasure to be part of such special moments, and we’re glad that our team could help make the celebration even more memorable.We hope to welcome you back soon, whether it's for another celebration or simply a relaxing stay.Best wishes to you and your friend on this joyous occasion!
soitshallcome
Elevated Kallang King Room
Stayed in Jul 2024
Travel with friends
143 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Booked elevated kallang because the view gets better as the level gets higher. The bathtub is the star of the room, especially with the hexoganal frame looking out
Response from Property: Thank you for choosing to stay at The Ritz-Carlton, Millenia Singapore and for sharing your experience with us. We are delighted to hear that you enjoyed your room, especially appreciating the improved view from the higher floors.We are particularly pleased that you found the bathtub to be the star of the room, especially with the hexagonal frame offering a stunning view. Your feedback is important to us, and it’s wonderful to know that we could provide you with a memorable stay. We look forward to welcoming you back to our hotel in the near future.
Guest User
Deluxe Marina King Room
Stayed in Jun 2024
Couples
3 review
4.7/5
Amazing
Posted on Jul 29, 2024
I actually booked a King, Marina Bay View for my birthday staycation and requested for higher floor. But during check-in, I was told that the hotel had overbooked the King room and whether I would mind taking a room with two single beds joined together with a $100 dining credit as a form of compensation. We decided to accept the offer but when we went up to the room, I'm a bit disappointed with the view as we were located at level 11 and once I opened the door I could immediately see the construction site directly infront of me before the Marina Bay View. It was really an eye sore. As it was a birthday staycation for myself, I had decided to see whether can I pay for an upgrade. In the end, I managed to pay for an upgrade to the Millenia Suite (the only suite left). The staff had given me a $300 discount and let me retain the $100 dining voucher.
They are very fast in responding, and I'm impressed that all their staff are given the autonomy to provide guests the discount and benefits
As I had stated, it was a birthday staycation, and the hotel had given me some chef's desserts and a handwritten personalised birthday card - this is really a very nice gesture!
It actually costs a lot more than expected, but the view and the room at level 31 do make my birthday a memorable one.
6/7
Response from Property: Thank you for choosing The Ritz-Carlton, Millenia Singapore to celebrate your birthday staycation, and for taking the time to share your detailed feedback with us.We understand how important it is for such a special occasion to be perfect and we regret any disappointment caused. Your kind words about our staff's responsiveness and autonomy are greatly appreciated. We strive to empower our team to make decisions that enhance our guests' experiences and your recognition of their efforts is truly rewarding.We hope to have the opportunity to welcome you back in the future for another special occasion and to provide you with an even more exceptional stay.
Guest User
Deluxe Marina King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 13, 2024
it’s a nice view
Response from Property: Dear Guest,Thank you for your kind words. We’re delighted you enjoyed the view during your stay. It’s truly one of the highlights we’re proud to share with our guests.We look forward to welcoming you back for another memorable experience.
Sie Leng Lai
Club Deluxe Suite
Stayed in Dec 2024
Couples
33 review
4.0/5
Very Good
Posted on Jan 14, 2025
I booked the room for my friend for 3 nights. in the daytime, there is renovation work next to us and it is too noisy until we cant even rest well.
and there are many miscommunication in between, staff called up to pay for deposit and I rushed to the hotel, but end up when I went to the counter, they told me no such thing where last night when I asked to extend for 1 more night, they already counted the deposit and room fee together, and when I told the staff im in rush, but the staff still insisted to explained the room benefits and breakfast and etc. I been mentioned 2-3 times im in rush and I came to make payment on behalf for the room where they are well known about all these, but still....
Sheau Nee
Deluxe Kallang Twin Room
Stayed in Jun 2024
Family
4 review
4.2/5
Very Good
Posted on Jul 16, 2024
The employees are very thoughtful, friendly and helpful. The room is a bit old and may require some maintenance done. The timber floor is not quite even when walk on it although with a carpet. Overall the room is still very comfortable.
Housekeeping found my charging cable not in good condition, they gave me a new one! That was really sweet!
Thank you.
Response from Property: Thank you for your kind feedback and for choosing The Ritz-Carlton, Millenia Singapore for your stay. We are pleased to hear that our employees were thoughtful, friendly and helpful throughout your visit.We appreciate your comments regarding the room. Rest assured, we are continually working to enhance our facilities and will take your observations. We are glad to know that you found the room to be comfortable.It is wonderful to hear that our housekeeping team was able to assist you with a new charging cable. We strive to anticipate our guests' needs and provide thoughtful touches to make your stay more enjoyable.Thank you once again for your valuable feedback. We look forward to welcoming you back to The Ritz-Carlton, Millenia Singapore in the near future.
Ynah_
Deluxe Marina King Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Best view
Response from Property: Dear Guest,Thank you for your kind words. We are delighted to hear that you enjoyed the beautiful views during your stay with us. It is always our pleasure to provide a memorable experience, and we hope to welcome you back soon for another enjoyable visit.
Guest User
Deluxe Kallang Twin Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 24, 2024
From Check In to Check Out, Staff are on point with their service and very helpful. Greetings all around and always in high spirits. Definitely contributed to my birthday celebrations.
Response from Property: Thank you for sharing your wonderful experience at The Ritz-Carlton, Millenia Singapore. We are thrilled to hear that our staff made your stay special from check-in to check-out with their attentive and cheerful service.It's especially heartwarming to know that we could contribute to your birthday celebrations. We hope to welcome you back soon for another memorable stay.
Derrick737
Deluxe Kallang King Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
The bed is firmly comfortable and the bathroom amenities are good too. The Republican lounge has a relaxing aura that together with a slip of “The Greatest” to remember Mohd Ali makes the stay all the more relaxing.
Response from Property: Thank you for sharing your wonderful experience! We're thrilled that you found the bed comfortable and enjoyed our bathroom amenities. It’s great to know that the tranquil atmosphere of the Republic Lounge, along with a sip of "The Greatest" in honor of Mohd Ali, added a special touch to your stay. We look forward to welcoming you back for another memorable visit!
Sumardi S
Deluxe Marina King Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Friendly and accommodating .The staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable
Response from Property: Thank you for your kind words! We’re thrilled to hear that you found our team friendly, accommodating and welcoming throughout your stay. It’s wonderful to know that you enjoyed the immaculate and comfortable rooms. We look forward to welcoming you back for another exceptional experience soon!
ALBERT TAILIN
Deluxe Kallang King Room
Stayed in Apr 2024
Solo travelers
4 review
4.5/5
Great
Posted on May 11, 2024
Great location with views of Marina lagoon. Many malls and shopping centers in the range of 1Km. The breakfasts offered by the hotel is fantastic and the settings of the dinning hall. The online Grab taxi App is recommended to make the visiting much easier.
Response from Property: Thank you for taking the time to share your wonderful experience at The Ritz-Carlton, Millenia Singapore. We are thrilled to hear that you enjoyed our prime location with its stunning views of the Marina Bay, as well as the convenience of nearby shopping centers.It’s delightful to know that the breakfast and the setting of our Colony Restaurant met your expectations. We aim to provide exceptional service and culinary delights that enhance our guests' stay.Thank you once again for your kind words. We look forward to welcoming you back soon for another fantastic stay.