Grand Copthorne Waterfront Reviews

Response from Property: Dear Kevin,Thank you for sharing your experience with us and for your excellent rating! We’re thrilled to hear that you enjoyed your stay in our newly renovated Grand Deluxe King room.It’s wonderful to know you appreciated the spaciousness of the room, the dual shower stall and bathtub, and the convenience of filtered drinking water. We’re also glad that our maintenance team could quickly resolve the issue with the minibar fridge to ensure your comfort.Your kind words about the cleanliness, room comfort, and our convenient location near Great World City and various restaurants are greatly appreciated. We’re pleased to hear that you would recommend our hotel and look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Marilyn ChristerFront Office ManagerGrand Copthorne Waterfront Hotel

Response from Property: Dear Dharshainee,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our newly renovated Grand Deluxe King room and found our location, amenities, and service to your satisfaction.We appreciate your feedback about the lobby seating. We’ll certainly take this into consideration as we continue to improve our guest experience.We look forward to welcoming you back on your next trip to Singapore!Warm regards,Marilyn Christer Front Office Manager

Response from Property: Thank you for your wonderful feedback! We’re so glad to hear that you had an excellent stay with us. It’s great to know that you found the check-in process seamless, and that you were pleased with the cleanliness, comfort, and value of your room.We appreciate your comments about the location, and we’ll continue to strive to make your experience as convenient as possible.We’re thrilled that both you and your girlfriend enjoyed your stay, and we look forward to welcoming you back in the future!Warm regards,Herlin LemanDirector of Rooms

Response from Property: Thank you for your excellent review! We're thrilled to hear that you enjoyed your stay in our newly renovated Grand Deluxe King room. It’s great to know you found our location convenient and appreciated the good service and beautiful view.We look forward to welcoming you back for another enjoyable experience!Warm regards,Herlin LemanDirector of Rooms

Response from Property: Thank you for your outstanding review!We're delighted to hear that you found our hotel clean, nice, and with very good rooms. It's wonderful that you experienced friendly staff, great food, and appreciated amenities like provided water. We're also glad you enjoyed our great wifi and television offerings. Your feedback is greatly appreciated, and we hope to welcome you back for another fantastic stay soon!Warm regardsHerlin LemanDirector of Rooms

Response from Property: Thank you for sharing your feedback! We're pleased to hear that you enjoyed your stay with us. Our location near the town center offers convenience, and we're delighted that you appreciated the amazing view from the 26th floor. It's wonderful that you enjoyed the food at Red House as well.We appreciate your comments on our amenities, cleanliness, and service, and we will continue to strive for excellence in these areas.We look forward to welcoming you back for another enjoyable stay!Warm regardsHerlin LemanDirector of Rooms

Response from Property: Dear Ong Jia Xin,Thank you so much for your amazing feedback and perfect scores across the board! We’re thrilled to hear that you enjoyed the spacious room with a great view and that our hotel’s grand ambiance made an impression on you.It’s especially wonderful to know that you found the bed exceptionally comfortable and had a restful night’s sleep – that’s exactly the experience we aim to provide for our guests.We look forward to welcoming you back for another exceptional stay soon!Best regards, Marilyn Christer Front Office Manager

Response from Property: Thank you for choosing to stay at the Grand Copthorne Waterfront and for sharing your experience with us. We're delighted to hear that you had a great stay overall.We appreciate your feedback regarding the check-in process and the amenities in your room. We apologize for any inconvenience regarding the hotel deposit payment, and we'll take your comments into consideration to improve our services.We hope you'll have the chance to try out our gym and wellness services during your next visit. We look forward to welcoming you back soon!Warm regardsHerlin LemanDirector of Rooms

Response from Property: Dear Jolean tsang,Thank you for sharing your experience with us. We’re delighted to hear that Manager Seelan was able to assist you during your stay. Providing a warm welcome and ensuring your comfort after a long journey is exactly what we strive for.It’s wonderful to know that his efforts, including arranging an early check-in and offering coffee, made your day. We’ll be sure to share your kind words with him, as they will certainly inspire and motivate our team.We look forward to welcoming you back for another pleasant stay in the future!Warm regards,Marilyn Christer Front Office Manager

Response from Property: Thank you for your wonderful review! We're thrilled to hear that you had a truly delightful stay at Grand Copthorne Hotel Singapore. It's fantastic to know that you enjoyed the warm welcome at check-in, luxurious amenities, and stunning views of the Singapore River. We're glad our central location made exploring the city easy for you. Your kind words about our attentive and friendly staff are greatly appreciated. Thank you for recommending us, and we look forward to welcoming you back for another unforgettable stay in Singapore! Warm regards Herlin Leman Director of Rooms

Response from Property: Thank you for your perfect rating and wonderful feedback! We’re thrilled to hear that you enjoyed your stay at the Grand Copthorne Waterfront. It’s fantastic to know that our friendly staff, clean and comfortable rooms, great food, and amenities like Wi-Fi and television made your stay so enjoyable.We truly appreciate you taking the time to share your experience, and we hope to welcome you back for another memorable visit soon.Warm regards,Herlin Leman,Director of Rooms