Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.5
Service8.9
Cleanliness8.9
MIEW HUA
Female Single Capsule Pod
Stayed in Apr 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on May 6, 2025
Staffs here very friendly and and one Malaysia guy name David very helpful and fell happy to staying here .
In short-term journey is a best location,sleep well and safe, best food , MRT china town only in 120 feet . very easy access!!!
Only the bathroom of can change to “ hand shower head ”recommend.
w_mnnma
Private Room with 1 Queen Bed (No Window)
Stayed in Nov 2024
Couple
12 review
10/10
Outstanding
Posted on Jan 16, 2025
Staying at Wink offers a perfect mix of comfort and exploration. From crisp linens and welcoming service to convenient amenities, it feels like a home away from home. Savoring local flavors, relaxing in cozy spaces, and embracing tranquility make the stay refreshing and inspire excitement for new adventures.
Response from Property: Dear guest,Thank you for your beautifully written review! We’re truly delighted to hear that your stay with us at Wink felt like a home away from home. It’s wonderful to know you enjoyed the comfort of our space, the service, and our prime location.Your kind words mean a lot to our team and we look forward to welcoming you back for more memorable adventures in Singapore!Warm regards,Wink Team
Guest User
Female Single Capsule Pod
Stayed in Nov 2024
Solo traveler
8 review
9.5/10
Amazing
Posted on Dec 9, 2024
Great experiences, breakfast ☕🍞 included plus points. Hope can provide wholemeal/ whole wheat bread and instant cereal as compare cornflakes.
Only the minus need to climb up staircase.
Response from Property: Dear Guest,Thank you for your excellent review and for sharing your thoughtful feedback! We’re delighted to hear that you had a great experience at Wink and appreciated the complimentary breakfast.We value your suggestion to include wholemeal bread and instant cereal as alternatives to cornflakes, and we’ll take it into consideration as we continue to enhance our offerings. Regarding the staircase, we understand it can be challenging, and we’d like to share that stools are available to assist guests upon request.We’re thrilled that you enjoyed your stay overall and hope to welcome you back for another wonderful experience in the future!Warm regards,Wink Capsule Hotel Team
John Reuben
Male Single Capsule Pod
Stayed in Sep 2024
Solo traveler
22 review
10/10
Outstanding
Posted on Oct 15, 2024
The room is very clean and the bunk is quite spacious for the rate I paid (as shown in photo). There is adequate breakfast provided in the form of cereals and toast. The bottomless coffee was a nice plus too. The issue with the room was the security keypad. It is very loud such that if you are a light sleeper, someone entering at night will definitely wake you up as they input their code. Other than that, it's a great place to stay near Lau Pa Sat and various modes of public transportation in Singapore.
Response from Property: Dear John Reuben,Thank you for your perfect review and for sharing such detailed feedback! We’re thrilled to hear that you appreciated the cleanliness and spaciousness of the bunk, as well as the complimentary breakfast and bottomless coffee.We regret any inconvenience caused by the noise from the security keypad. We’re pleased to share that we’ve addressed this concern by turning off the sound on locker doors to enhance the experience for all guests.It’s great to know you enjoyed Wink’s location near Lau Pa Sat and the accessibility of public transportation. We hope to welcome you back in the future for an even better stay!Warm regards,Wink Capsule Hotel Team
HANNAH SARAH M. ARAGON
Female Single Capsule Pod
Stayed in Sep 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Dec 8, 2024
I love singapore!!!!!!!
Response from Property: Dear Hannah Sarah,Thank you for your perfect review and enthusiastic feedback! We’re thrilled to hear that you had such a wonderful experience and that you love Singapore as much as we do!It was our pleasure to host you, and we hope to welcome you back to Wink for another fantastic stay in the future.Warm regards,Wink Capsule Hotel Team
Guest User
4 Pods Family Room
Stayed in May 2024
Traveling with friends
2 review
9.0/10
Great
Posted on Jun 5, 2024
Quite good except there is no shampoo only soap that you should bring it yourself. The staff is not that friendly. They do not even say good morning or good bye. It may quite loud because of the keypad to open the room.
Response from Property: Dear Valued Guest, Thank you for staying at Wink SG and for taking the time to share your experience with us. We are so happy to hear that you enjoyed your stay with us. Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. Please kindly feel free to approach our staff at the reception is always ready to assist you. We apologize for the oversight on the concern that you raised and hope that our product/service does not dampen your stay with us. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We will convey your feedback with our management. We hope to have the chance to welcome you again! Thank you! Sincerely, Wink SG Capsule Hostel
Joanne1919
Female Single Capsule Pod
Stayed in Apr 2025
Solo traveler
6 review
10/10
Outstanding
Posted on May 21, 2025
The transportation is very convenient, only 5 minutes away from Chinatown Station. Exit A is fully covered and is not afraid of sun and rain. There are about 7 beds in a room, with separate lockers for luggage and personal belongings. The bathroom is also very spacious and has a hair dryer, but you need to bring your own shampoo and toothbrush and toothpaste.
The staff was very friendly and helpful, and the entire stay was very comfortable.
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Guest User
Male Single Capsule Pod
Stayed in Mar 2025
Solo traveler
1 review
9.0/10
Great
Posted on May 4, 2025
The hotel is well located and has good service and is a good concept, I didn't like that my room was on the 2nd floor and the bathroom on the 3rd floor, the sinks were leaking
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YIMING
Male Single Capsule Pod
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 2, 2025
The location is very good and the transportation is convenient. The nearby landmarks of Lion's Head and Fish's Tail are only a few minutes' walk away. There are also several large shopping malls. It's very good and satisfactory. I would like to stay here again when I visit Singapore.
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Response from Property: Hello Yiming, thank you very much for your positive review! We're glad to hear that you enjoy our convenient location with easy access to transportation and shopping options. We're glad to hear that you enjoyed your stay. We look forward to seeing you again next time you come to Singapore! Best regards, Wink Team
Anonymous User
Female Single Capsule Pod
Stayed in Sep 2024
Solo traveler
1 review
9.0/10
Great
Posted on Nov 1, 2024
Traveling alone, choosing a female dormitory, feeling safe, quite clean, the bathroom has a spray hose, shower gel, overall it's okay, not bad, near the MRT Chinatown, near food sources, landmarks.
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6/9
Response from Property: Dear Anonymous, Thank you for your kind review and feedback! We are glad that you felt safe and impressed with the cleanliness of the place, including the bathroom amenities such as the sprayer and shower gel. The proximity to MRT Chinatown and various food sources and landmarks are our proudest features. We are glad that you had a good experience during your stay with us. We hope to have the opportunity to welcome you again in the future! Best regards, Wink Capsule Hotel Team