To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.4
Amenities3.0
Service3.1
Cleanliness3.1
Filter by:
Sort by:
All reviews(356)
Positive reviews(213)
Reviews with photos/video(71)
Awesome stay(22)
Strange smell in room(19)
Great location(18)
Friendly owner(17)
Easy to get around(9)
Convenient for shopping(4)
Negative reviews(143)
Anonymous User
Single Room
Stayed in Nov 2024
Solo travelers
19 review
2.7/5
Posted on Jan 13, 2025
The rooms are not clean and very noisy because of the sound of the air conditioning. Please get the air conditioners repaired.
Response from Property: Dear Guest Thank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,K Hotels
Fairus06
Double Room
Stayed in Oct 2024
Solo travelers
45 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Receptionist was kind enough to let me check in an hour earlier. He explained all the facilities throughly and expedited my check in and check out smoothly.
The room has pretty much everything you would need in a hotel. To sum it up, this is definitely worth its price.
Response from Property: Dear GuestThank you for your generous feedback with us about your stay. We are delighted to read that you had a good experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support and we hope to welcome you again soon. SincerelyK Hotels
Big Michael
Single Room
Stayed in Dec 2024
Travel with friends
16 review
4.5/5
Great
Posted on Jan 25, 2025
A standard budget hotel. Good for the price. Friendly cat
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Guest User
Standard Twin Room
Stayed in Dec 2024
Solo travelers
62 review
5.0/5
Outstanding
Posted on Jan 10, 2025
Staff friendly,will be back again
Response from Property: Dear ChanThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
1 review
3.0/5
Posted on Aug 25, 2024
There is a gourmet restaurant nearby,in lor 9 geylang Fresh frog porridge geylang road.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Guest User
Double Room
Stayed in Dec 2024
Couples
2 review
2.2/5
Posted on Jan 30, 2025
yesterday night we stay in your hotel we can't order anything but the towels is not good and the blanket also is very short then the shower gel also no have
wanderluster354
Double Room
Stayed in Dec 2024
Solo travelers
3 review
1.0/5
Posted on Jan 31, 2025
DO NOT STAY HERE AT ALL COST! Bed linens, pillow covers are not changed. You can see the dirt and bad smell! Thing is it's a motel and you can't imagine which people are using and they don't care to change the linens, terrible!
Location is far to MRT, about 15 minutes walk. But there's bus stop nearby, place is red light district.
Shaik Farid
Standard Twin Room
Stayed in Jun 2024
Travel with friends
1 review
3.5/5
Posted on Jul 19, 2024
Overall good service by the staffs. But hard to ask assistance at night as room has no telephone. And counter has no one manning. Have to go to the hotel beside for assistance.
But there was no disturbance otherwise.
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Paratthakorn Nawadet
Single Room
Stayed in Dec 2024
Solo travelers
1 review
2.2/5
Posted on Jan 11, 2025
The room is small, old and very dirty, especially the bathroom which is very small and the tiles are covered with limestone or mold stains. The price is not suitable for the quality of the room. The location is about 800 meters - 1 kilometer from the MRT, but there is a bus service to the entrance of the alley of the room.
Response from Property: Dear Guest Thank you for sharing your review. We are sorry you had a bad experience. We will make improvements based on your valuable feedback!We will strive to do better.Sincerely,K Hotels
MD HARUN HOSSAIN
Single Room
Stayed in Jun 2024
Solo travelers
5 review
1.5/5
Posted on Jul 10, 2024
Me and my friend book for separate room. The room space so small and toilet oh no 😭😭😭 cant move too much small. And secondly the front desk older gentleman helpful who was stay there morning shift. But the night shift men so much stupid and behaviour also too much attitude with anger 😡 face. I was call him for ask something he wait me for call long time . Then after 2 minutes i go my room bcz still talking on phone
Response from Property: Dear GuestWe sincerely apologize for the unpleasant experience! We strive to provide all our guests with exceptional service and a memorable experience. It's evident from your feedback that we fell short of your expectations. We genuinely hope that you will give us another opportunity to serve you better in the future. Your feedback is invaluable to us, and we thank you for helping us improve.SincerelyK Hotels
Jaycee Jj
Double Room
Stayed in Jun 2024
Couples
15 review
1.0/5
Posted on Jul 5, 2024
I would like to share that not recommended since the cleanliness very poor . 0.1 star. For the price? After tax is better come to jxin hotel or jh hotel . Very disappointed . Waste of money . Never change the pillow case and also the towel . I’m asking for changing room at the counter but they don’t want to be responsible . Even refund also dont want . So that i go to next hotel . U invest a lot of customer money but dont want to be responsible. Very cannot . I know it wasnt change because got hair and also very smelly like male smell slept before . Yakk!!
Response from Property: Dear GuestThank you for sharing your review. We are sorry that your experience did not match your expectations. We always aim to deliver a great experience. We are gutted when we miss the mark. Thank you for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn't happen again. SincerelyK Hotels
Guest User
Standard Twin Room
Stayed in Sep 2024
Travel with friends
2 review
3.2/5
Posted on Oct 25, 2024
Cheeper but good for resting
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Anonymous User
Double Room
Stayed in Sep 2024
Couples
12 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Okay enough for a long layover in SG
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Ary4na1o
Double Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jun 20, 2024
They staffed was friendly and helpful and attentive the hotel was nice and clean overall experience was great and comfortable and the room was clean but abit small thr is. I would definitely come back .
Response from Property: Dear GuestThank you so much for the wonderful feedback! We look forward to your stay with us in the near future! SincerelyK Hotels
Guest User
Double Room
Stayed in Nov 2024
Solo travelers
8 review
2.0/5
Posted on Dec 11, 2024
The room was very bad. It looked unfinished, badly furnished. The bed was old and had a thin mattress. Also they only provided a small thin quilt for the bed. The lights in the bathroom didn’t work.
What they did provide was a very bad customer service. I booked this hotel at the last moment during a stressful trip and accidentally booked the wrong week. When I arrived at the hotel in the middle of the night, the guy behind the counter told me I had to pay for the night because the booking was wrong. I did with the thought to resolve the matter the next morning. The next day I tried to cancel the wrong booking via trip.com so I can book the right date but the accommodation didn’t allow it. I discussed this with the employee at the hotel, he was not helpful at all and seemed like he didn’t even care.
My advice is don’t go to this hotel!
Response from Property: Dear GuestWe deeply regret to hear about your experience with our staff. Our goal is to make every guest feel welcome and valued, and I sincerely apologize that we did not meet this standard during your visit. People skills and guest interactions are fundamental for us, and it's concerning to hear that you felt otherwise.We want to assure you that your feedback is not taken lightly. We will be organizing additional training sessions for our team to ensure that our staff meets the high standards of hospitality that we aim for.Sincerely K Hotels