Zhoushan Dinghai Jiahai Four Seasons Hotel

Zhoushan Dinghai Jiahai Four Seasons Hotel Reviews

Zhoushan Dinghai Jiahai Four Seasons Hotel

No.148 East JiefangRoad, Dinghai District, Zhoushan, Zhejiang, 316000, ChinaView Hotel Details
Zhoushan Dinghai Jiahai Four Seasons Hotel
Zhoushan Dinghai Jiahai Four Seasons HotelZhoushan Dinghai Jiahai Four Seasons HotelZhoushan Dinghai Jiahai Four Seasons Hotel
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Zhoushan Dinghai Jiahai Four Seasons Hotel Guest Reviews

3.9/5
102 review
Verified reviews
Location4.0
Amenities3.8
Service4.1
Cleanliness3.8
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All reviews(102)
Positive reviews(75)
Reviews with photos/video(15)
Clean and tidy(28)
Awesome rooms(18)
Awesome stay(14)
Great value for money(9)
Classy environment(8)
Strange smell in room(5)
Easy to get around(4)
Friendly front desk staff(3)
Negative reviews(27)
Luluxiu
Cozy Queen Room
Stayed in Jun 2024
Other
72 review
5.0/5
Outstanding
Posted on Jul 24, 2024
Very friendly and helpful staffs. Rooms are clean and very much affordable.
Response from Property: 尊敬的賓客：您好！非常感謝您的入住和讚賞！很高興能為您的出行帶來美好的時光，期待您的下次入住，祝您生活愉快！
Andrei Samoilove
Cozy Double Room A
Stayed in Oct 2023
Solo travelers
3 review
3.2/5
Posted on Dec 9, 2023
Good place
Response from Property: I'm sorry that I couldn't bring you a good experience. Thank you for sharing your concerns. We will work hard to correct them and look forward to your next stay.
Anonymous User
Cozy Double Room A
Stayed in Mar 2024
Business travelers
2 review
1.0/5
Posted on May 27, 2024
Please don’t leave their hotel. The environment of their hotel is poor, noisy, and the service attitude is also very bad. The most outrageous thing is that the room was overrun for 20 minutes the next day and 100 yuan was directly deducted from the room fee. The overlord clause was that the room price for the next day was only ¥ 97 I'm really shocked. I've contacted the market supervision department but it doesn't work. I have to deduct it, so just deduct it. It depends on how many hot dishes you can eat in your life at this kind of hotel. The 100 deposit will be given to you. I'll donate it to you. You don't have to. Thank you for the improvement in your family. Let's avoid this store.
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Response from Property: Dear guests: Hello! Regarding the problem you mentioned, we communicated with the guest staying in the room at 12 o'clock and he said to extend the stay. However, you called the front desk at around 2:30 to check out. Our latest check-out time is 2 It has exceeded the latest check-out time, so we need to charge an additional 100 yuan for the hourly room rate. We communicated with the guests and the guests agreed. There is also the price issue. We only launch a limited number of special rooms every day. You only book on the website for one day and the next day. If you want to extend your stay in our special room, which is no longer available, we will apply for a special price of 100 yuan and give it to you. You must say that it is a problem with our service attitude and we are also very sorry.
Anonymous User
Cozy Double Room A
Stayed in Feb 2024
Other
5 review
3.0/5
Posted on Apr 3, 2024
I have stayed in many hotels at this level, and I have never seen such poor front desk service. It can be said that the service attitude is extremely bad. If there is a problem, let them solve it: Our hotel is not wrong, it is all the fault of the guests. Although the location and environment are okay, I suggest you avoid this hotel. It’s really a waste of money.
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Response from Property: If you have any questions, you can call the front desk to communicate with us at 2111111
Guest User
Cozy Double Room A
Stayed in Jul 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 12, 2023
The front desk service is very good. The room is clean and the facilities are good. Highly recommended for travel.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. We look forward to your next stay and wish you a happy life!
Anonymous User
Cozy Double Room A
Stayed in Jan 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Feb 20, 2024
Very good value for money, but the smell of smoke is strong. The toilet is not very clean.
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Response from Property: Dear guests: Hello! The strong smell of cigarette smoke may be due to the tightness of the room. They checked you in just after the cleaning was done. The toilet is not dirty, but it is a little yellowed or deglazed over time.
Beikehanmudengzilong
Deluxe Double Room
Stayed in Mar 2023
Couples
12 review
2.5/5
Posted on May 2, 2023
In the urban area of ​​Dinghai, the main reason is that the environment is extremely noisy. The entire hotel window layout is like nothing at night. You can hear clearly what the aunt downstairs is saying. Even if the door of the standard room in the hotel is closed, the door gap is very large. , you can hear people talking outside clearly. In addition, I don’t know what kind of people are like in this urban area. They drive sports cars back and forth in the middle of the night. They are so noisy that it is already midnight and they can’t sleep well. In addition, it is not recommended to go to Zhoushan during the long vacation.
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Anonymous User
Cozy Double Room A
Stayed in Sep 2023
Other
38 review
5.0/5
Outstanding
Posted on Nov 12, 2023
The room is very nice, clean and hygienic, the size is right, the environment is quite good, the surroundings are rich, the staff's service attitude is also great, it is worth staying next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! We are very happy to bring you a wonderful time during your trip. We look forward to your next stay and wish you a happy life!
Guest User
Cozy Double Room A
Stayed in Jun 2024
Business travelers
43 review
1.5/5
Posted on Jul 28, 2024
明明有房間卻把顧客趕走，説沒房間，續住必須在前台續住，而且漲房費，沒有洗衣機，洗的衣服搭房間裏絲毫不幹，房間昏暗無光
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Response from Property: 尊敬的賓客：您好！有房的情況下前台無權和你説沒房，你如果網站訂進可以直接續住的
Guest User
Cozy Double Room A
Stayed in Jul 2024
Family
13 review
2.5/5
Posted on Aug 6, 2024
一走進房間氣味重發黴嚴重，牆紙都臟脱落很臟不乾淨。臟西西的牆壁
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Response from Property: 很抱歉沒能給您帶來好的體驗，感謝您的用心分享提出的問題，我們會努力去改正，期待您的下次入住。
Shaitaiyangdetang
Cozy Double Room A
Stayed in Jun 2024
Family
5 review
4.7/5
Amazing
Posted on Aug 23, 2024
環境和路段都比較方便！
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Response from Property: 尊敬的賓客：您好！非常感謝您的入住和讚賞！很高興能為您的出行帶來美好的時光，期待您的下次入住，祝您生活愉快！
Guest User
Superior Double Room B
Stayed in Aug 2024
Business travelers
21 review
4.0/5
Very Good
Posted on Oct 2, 2024
每次出差舟山，都會入住嘉海四季，前台服務態度不錯，房間乾淨整潔，酒店的環境也是比較幽靜，性價比也是比較高，靠近定海文化廣場，也靠近東門車站，交通也是比較方便，即下次出差來還會入住。
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Response from Property: 尊敬的賓客：您好！非常感謝您的入住和讚賞！很高興能為您的出行帶來美好的時光，如有不滿意請多多指教，期待您的下次入住，祝您生活愉快！
Guest User
Cozy Double Room A
Stayed in May 2024
Couples
2 review
1.0/5
Posted on Jun 18, 2024
臟亂差，前台服務態度差是最垃圾的酒店沒有之二
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Response from Property: 尊敬的賓客：您好！當時帶你看的房型是高價位房型，而你選擇訂的是特價房，所以和你看的房間肯定是不一樣的，入住以後和第二天續住您也沒有和前台提出説要換房間或者説房間不好，而是入住兩天以後在退房的前一天晚上8點多去和前台反應説房間的問題，我們前台也第一時間反饋了您的意見，您卻説我們服務態度不好，沒能讓你滿意十分抱歉
Zhongxiaolan🐷-
Superior Double Room B
Stayed in Jun 2024
Business travelers
2 review
2.2/5
Posted on Jul 22, 2024
來舟山旅遊，預計半月，想着先住一兩天合適就一直住着。當時看圖片覺得乾淨性價比高。但是入住體驗並不好，我晚上要剪視頻，白天睡覺，工作忙完早早的就在攜程點了續住，就是怕到點前台電話打過來影響我睡覺。結果還是打來了，剛睡着一會，火很大，難道打退房電話的時候都不會看我已經續住了嗎？掛完電話快睡着，電話又響了，真的想罵人。説什麼到點會自動斷電，要刷房卡，我説你叫服務員刷了拿到房間來，結果她來句我們沒時間哦，需要你自己下來。這**什麼服務，有你打電話這時間早就送上來了！本來想着算了，因為當時太困了，想想大夏天斷電熱死了，我就下樓刷卡了，結果看到前台兩人在閑聊，真的氣不打一處來。而且前台連基本的禮貌用語都沒有，更別提服務意識了。辦理入住和退房時一句你好都沒有！溜了溜了，希望酒店加強管理！！以後能住好點酒店就住好點吧，不能貪圖便宜
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Response from Property: 尊敬的賓客：您好！由於您是一天一天續住的前台需要打電話和您確認是否續住，避免出現誤點的情況產生，再次打電話給你就是因為前台還沒有説完你就掛了電話，怕斷電熱着你所以頂着會被你罵的風險再次打電話提醒您，結果還是不能讓你滿意，真的十分抱歉，關於您提出的建議我們會努力改正
PKxuanfeng
Cozy Queen Room
Stayed in Nov 2024
Business travelers
222 review
4.6/5
Great
Posted on Dec 28, 2024
舟山定海嘉海四季賓館，位於古城內，周邊商業和環境比較優美，經濟型酒店中的佼佼者，衞生設施比較優秀，是很好的中轉站
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Response from Property: 尊敬的賓客：您好！非常感謝您的入住和讚賞！很高興能為您的出行帶來美好的時光，期待您的下次入住，祝您生活愉快！