Heritage Collection on Seah - Mobile App Check-In - Photo Gallery

Response from Property: Thank you so much for your detailed review! We're very pleased to hear that you found the room clean and well-maintained, and that our central location met your expectations.We appreciate your feedback regarding the contactless check-in process — we understand that the photo verification can sometimes be a bit tricky, and we're glad our team was able to assist you promptly. Your comments help us improve the experience for future guests.Thank you also for your note on amenities. While we provide essential items like body wash, shampoo, and a hairdryer, we’ll certainly consider your suggestion to include extras like toothbrushes and toothpaste in the future.We truly appreciate you staying with us and hope to welcome you back again soon!

Response from Property: Thank you so much for your incredible feedback, Suzhouneimaer! 😊 We’re absolutely thrilled to hear that you had a fantastic stay with us. It’s wonderful to know that the check-in and check-out process was seamless and that you found the room clean, well-equipped, and in the perfect location for exploring Singapore’s top attractions.We’ll be sure to pass along your kind words to Mae, Shannen, and Ryan—they’ll be so happy to know their attentive and professional service made such a positive impact on your experience. Your recommendation truly means a lot to us, and we can’t wait to welcome you back for another stay in the future! 💙

Response from Property: Thank you so much for your positive feedback, Lim! 😊 We’re delighted to hear that you had an excellent stay and enjoyed the full digital check-in process. It’s great to know that the room size and overall value met your expectations.We truly appreciate your kind words and hope to welcome you back for another fantastic stay! 🌟

Response from Property: Thank you so much for your lovely feedback, Hong! 😊 We're thrilled to hear you had a wonderful stay with us at Heritage Collection on Seah. It's fantastic to know that you enjoyed the location, the high ceilings, and the overall cleanliness of the space. We're also glad Divina was able to make your check-in experience smooth and welcoming!We're excited to welcome you back on your next trip to Singapore! Until then, take care and thank you once again for choosing us! 😊🫶

Response from Property: Thank you for sharing your experience, Azy! We’re so happy to hear that Shannen, Mae, Divina, and Ryan made your stay special and that the team was there to assist you every step of the way. We understand the location might be a bit tricky to find, but it’s great that Shannen could help with storage while you waited for check-in. Your feedback is really appreciated, and we hope to welcome you back soon—perfect for young travelers like you! 😊

Response from Property: Hi valued guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our great location near City Hall MRT and that many tourist attractions were within walking distance. It's fantastic that you found the check-in process smooth and appreciated the spacious, clean room with all the amenities you needed. We're also glad that Andrew, Shannen, and Ryan provided helpful and prompt service. We look forward to welcoming you back for your next stay!

Response from Property: Hi Fe,Thank you for your enthusiastic review! We're thrilled to hear that your stay with us surpassed all expectations and that you would wholeheartedly recommend our hotel.We're glad you found the check-in process okay and that you enjoyed our fantastic amenities, including the efficient air conditioning, smart TV, and water heater. Your feedback regarding the absence of complimentary toothpaste and toothbrush, as well as the soundproofing, is duly noted. We will definitely take this into consideration as we strive to improve our services.We appreciate your understanding that these minor issues did not detract from your overall experience. We look forward to welcoming you back in the future! If there's anything else we can do to make your next stay even better, please let us know.Safe travels and see you soon! 😊

Response from Property: Thank you so much for your wonderful feedback, Jade! We're delighted to hear you enjoyed the clean and quiet loft, the convenient location, and the kind support from Mae, Ryan, and Shannen. Your recommendation truly means a lot to us — and we're so glad you felt the value matched your experience. We'd love to welcome you back anytime!