Sofitel Hotels in Siem Reap

My first time to experience such a world class treatment from all the staff. I was picked up from the airport and offered me a cold towel and a cold drink. When i arrived at the hotel, i was greeted with a welcoming drink and another cold towel. The buffet breakfast were so superb. Every time i sat at the table, they would again gave me a cold towel. (Seriously, this hotel has tons of cold towels 😂). Every time i went to the pool, there was a hot tea and an unlimited banana chips being served immediately. My room was insanely beautiful. I was welcome with a personalised note in my bed, great view of the balcony and very chic bath tub. The room's interior design is also to die-for. 😍 To the staff, thank you guys for being so friendly, approachable and professional. Special mentions to the Supervisor who always greets me with a welcoming smile whenever he sees me (sorry i forgot your name sir). To Ms Chet, who gave me a tour. To the guy who gave me a scarf upon checkout( sorry i also forgot your name, too. ☹️). To Mr. Myr whose very approachable. To the girl who helped me take my pictures in the pool (sorry i forgot your name too) and to my driver Mr Moe. Thank you guys for making my stay a memorable one. Just a little thing to add, I’m just not used about the cleaning protocol. I was startled and woke up many times by the hotel cleaning staff by automatically opening my door and asked me if i want to clean the room even though i did not put a signage in front of my door or informing somebody. However, those are just small matter than can be fixed. Truthfully, i don’t have anything bad to say about this hotel. I don’t mind staying here for a long time. ❤️❤️❤️

We enjoyed our stay Our room was abit cramped for 3 people plus our balconey right on driveway For some reason our shower kept flooding bathroom which was a little inconvenient. The staff were absolutely beautiful and so friendly Pool was great as was location Great breakfast. We moved hotels so we could have more room

While staying at Metta residence my Husband enjoyed a nine night stay. The breakfast buffet was consistent each morning and lucky served us each day with a smile and fresh hot coffee. The rooms were clean daily and very spacious. The front desk was always hopeful. It was a bit moist at times. Tuk Tuk driver called Kimsun was extremely helpful and very generous, many evenings, he drove us around without asking for anything extra, which gave us a reason to provide him with a great tip. I do recommend this hotel for couples and families. The pool is beautiful and is in the sun until about 4 PM daily.

I had a wonderful experience staying at the Bayon Modern Residence. I received a very friendly greeting from the hotel driver who picked me up from a rather delayed flight. Arriving at the facility I was promptly greeted at reception with a welcome drink and brought to my room. The room was quite large with balcony and giant bathtub. The bed was comfortable and I slept well each night. The bathroom was spacious and well appointed. The hotel features a large breakfast buffet and made to order omelet station. It has a coffee bar for lattes and assorted beverages. I absolutely loved the large swimming pool in the center of the hotel. It has a tropical garden feel. There is a poolside cocktail bar where I enjoyed an expertly prepared cocktail. Above all what makes the Bayon Residence special is the amazing staff. Everyone was so friendly and welcoming. Many of the staff members remembered and called me by name. They often checked in to see if anything was needed and were happy to organize tuk tuk rides, give local recommendations and meet any needs. The gardeners create a special oasis. The plantings are extensive and beautifully kept. I noticed maintenance staff preparing decorations for the upcoming Khmer New Year. The cleaning staff work meticulously and the dining staff served delicious food. I particularly enjoyed conversations with the front desk staff, bartender and marketing manager. I highly recommend a stay and look forward to coming back on my next visit to Cambodia.

Hotel provided the best service for me. Food also tastes good. Location is in the centre of the town

This is a 5 star hotel in central Siem Reap. It is luxurious but not pretentious. Though the classic room is their ”starter” room, it was superb. We were two adults and a child. The boy slept on the sofa and they provided bedding at no charge. Our bed was extremely comfortable. The room was elegant but not pretentious integrating a lot of wood and granite. Two arm chairs with foot rests made our stay most comfortable. Staff was very friendly, helpful and responsive. The breakfast for two days was a fixed menu, then buffet. Plenty of western and Asian options. Real bacon too. The location is central and their are tuk tuks waiting outside all the time.. Everything is within a $1 to $2 tuk tuk ride. We let the hotel arrange our tuk tuk temple tours to our specifications. The driver was a great guy, and provided iced water and iced towels Their price was the same as two other tuk tuk drivers who I emailed. They also arranged airport taxis (not free). We agreed that this was the best hotel experience we've had in Asia. I highly recommend this hotel, and it is one we would return too, which we don't often do. For the quality, the rates are extremely good value

Service is very good. Breakfast includes American and continental type, additional beef noodle. Coffee is also great I love it. The room hot and cold raining shower is great. Pool is also clean. Car parking is also acceptable.

Beautifully designed Resort and the Staff is incredible friendly! Does Not Matter If the Front of the House employees, waiters or housekeeping; all really Professional. The breakfast offers a big variety of Asian Cuisine and Western Classics. Pool area is very nice. The only Part which could be improved is that the rooms are spacious as well as well maintained, but in general a Bit old and could get a do-over.

We stayed at 4 hotels in Siem Reap on this trip and we both agree this was the best. The room was large with oversized soft bed and strong ac. Words just can’t describe the pool…biggest we have seen in our lives. It’s so relaxing to just swim around the whole thing. Breakfast was our best at this hotel as well. 100% loved it and would return.