Hot spring Hotels in Siem Reap

We stayed at 4 hotels in Siem Reap on this trip and we both agree this was the best. The room was large with oversized soft bed and strong ac. Words just can’t describe the pool…biggest we have seen in our lives. It’s so relaxing to just swim around the whole thing. Breakfast was our best at this hotel as well. 100% loved it and would return.

I wanted to stay somewhere close to my favorite resto/bar, Jungle Burger. This location is close to Pub Street also, but far enough away to be very quiet and peaceful. Hotel prices in Siem Reap are extremely good value as the town slowly gets tourists back in any numbers. I did have a hot water problem for which they were very attentive about. It meant changing rooms which was no big deal at all. This really is a little boutique gem...

Great Hotel with free breakfast and huge rooms. All in all a very nice property. Very responsive service. Getting to any tourist spots is zero issue as they can either coordinate the tour for you, or if you want to go it solo there is usually one to three Tuk Tuks parked outside. (I use the Grab App essentially Uber and Uber Eats in one app) Pub street is a nice short walk away if you don’t mind the heat. There is a business across the street that does laundry and they are a beautiful family. Sweet people. They return your laundry folded and wrapped in plastic for you. Great experience in general and I will stay here again.

Close to the airport, the chartered driver said it was a five-star hotel, the place where the checkin was antique, the hotel was Cambodian-style, the room furniture was wooden, there was a large balcony, the room was reasonably sized, the bedding was very good, comfortable The water in the shower room is slow and easily leaks out. The lobby restaurant, swimming pool and spa area are all Cambodian style, suitable for leisurely enjoyment of vacations. It is not necessary to travel without a car, and it is a little far from the attractions.

Best please in siem reap big swimming pool very nice hotel room and safe all the staff reception are very helpful friendly .good very yummy and clean. atmosphere around the pool look green and fresh .cocktail so good make me very quick drunk 😆 highly recommendation back soon

The hotel is quite big, the breakfast is plentiful, and the swimming pool is good. The room is a bit old

I stayed at this hotel on my business trip. As always, it was clean and the amenities were plentiful (especially the shampoo, trea**ent, and body soap, including the excellent toothbrush). If you need something, the staff will bring it to you right away when you ask. There was a large desk in the room, and by placing it between the beds, it could be used like a living room. It was possible to place two laptops and one iPad, and it was very convenient to relax in bed while working, enjoy movies and YouTube, and use room service. The hotel is surrounded by greenery, and all the staff, including the kind female staff who speak Japanese, will greet you with a smile. The recommended room service is asparagus soup. If you are feeling a little hungry, please try it. If you want room service at the hotel, such as when you arrive at night, they will be available until around 9:30 p.m.

The first night I was put in a room with an air conditioner that was running but never cooled. The next room had a family of very loud people that went most of the night. The staff is friendly and attentive, but obtrusive. I was moved to another room which had excellent air conditioning and was comfortable. I have lived extensively in SE Asia and am familiar with the culture. However, always being asked,”Where are you going,” or “What are you doing?” Made me feel very uncomfortable. Simply tell guests that if they need anything or have any questions to please ask, instead of feeling interrogated each time I walked in and out of the hotel. The girl that served in the dining room had a warm smile and was very kind and she always tried to serve well and did great. The days she was off, it was an uncomfortable awkward experience just trying to have a simple breakfast. Just trying to get salt or getting condiments so that I could eat my food while it was hot, was almost impossible. As an exercise swimmer, the pool was very unclear at first. I asked if it could be cleaned and their was resistance to do so. Eventually it was cleaned and later it was much better. I booked my room for two and my girlfriend was only able to be with me part of the time. One evening when I walked into reception with her, the guy was rude and disrespectful and interrogating us both. It was a very uncomfortable and unacceptable situation. I had booked it for two weeks. Two days before I left, one evening, there was a rat running on the soffit near the ceiling. I didn’t complain about it because my stay was nearly finished and I don’t know what they would even try to do to remedy the situation. The balconies are nice and overall it was quiet and peaceful.

There aren't many rooms, so we were able to spend 5 days in a quiet and relaxing stay. The restaurant's food was not very fancy, but it was exquisite and timeless, making use of natural ingredients. When we wanted to spend time on our own, they left us alone, and when we asked for their services, they responded flexibly and very kindly. This time it was just my wife and I, and we were able to make many good memories.

Why I would avoid this place? 1. I am writing this review in the midst of my 2nd day of my 5 night stay here. First day was really nice and the problems started the second day. The Air conditioning in the room stopped working (around 38 degrees outside and humid and no fans in the room either) and we called up the front desk and told them about it. They sent a technician to check things up . He came and did something and just left. I asked him if its OK , he nodded his head. We waited for 30 mins and it was getting hotter and hotter. I walked down to the front desk and told them about the issue. The representative promised to send someone to check on it. Came back to my room and waited for 30 mins and no one turned up, I called up front desk again and told them about the issue and requested them to connect me to their manager. The representative said OK and then just hung up on me. I called again and insisted they connect me to their manager and the connected the call to a supervisor. They dispatched a different technician and a supervisor along. They came and checked and told us that they have to change my room. They moved us to another room and we thought things were OK. Two hours passed , we went out for lunch and came back. Behold, the same issue in this room , the A/C stopped working. First we thought it takes a while to cool and waited for 60 mins and finally called the front desk again. The dispatched a technician again. This time the person had to go down and fix some thing in their cooling panel and said it will be OK in 30 mins. I called the front desk and asked them if this will be the pattern for my entire stay. I cant just keep calling every time and keep shifting. The person just hung up again. We came here for vacation hoping to relax. How can this place be called a 5-Star if the standards cannot be maintained? I now thinking whether to continue the reminder of the sty here or find another good place. Pros: Good friendly staff. Located very conveniently. Nice decor in the Lobby and some places in first floor.