Idaho Falls Hotels with Shuttle Service

Hilton you should be ashamed! I called in advance of my daughter traveling alone cross country to come home. She is 20 years old. I called the number listed on HILTON GARDEN INN - IDAHO FALLS website. Pressed 1 for new reservations and apparently got transferred to a call center. I explained the situation that my daughter was 20 and traveling without me (however, she had my credit card) and made sure that there would not be a problem for her to check in. I was told it absolutely was not a problem as long as she had the credit card I was using to pay with the reservation and that they would add her name to the notes in the reservation. Paid in advance. Was reassured from Hilton that it was NOT AN ISSUE and they booked her room under my Honors number. When she arrived at HGI that evening, the front desk would not give her the room. The front desk was rude to her and treated her awful. I called the same number I originally called to resolve the situation and was put on hold for 28 minutes before being disconnected. I then called back and got the front desk staff who said they spoke with their manager and they would not allow her to stay. They told me the call center does not work at their hotel and doesn't represent them. If I call your phone number and I am greeted by an automated system then whoever picks up that call ABSOLUTLEY DOES represent you! If they made an error that's on you and them, not my innocent 20 year old daughter. Ultimately, they sent my 20 year old daughter away in a city she has never been in without a place to stay! Cancelling my HONORS plan! After not having any issues at any of her previous stops, the IDAHO FALLS HILTON GARDEN INN refused to check her into her room and told them to leave the facility because she wasn’t old enough to be there. They have left my 20 year old daughter stranded mid-trip!

Clean. Extremely quiet. Very friendly staff. Rooms are quite large. Breakfast a little different than most breakfast bars Had several breakfast sandwich choices. Located in an up and coming area with lots of construction surrounding. Will be nice when gave more close restaurant choices. Efficient free airport shuttle. Nice fire pit area to enjoy.

The town environment is not bad, suitable for living on the way to Yellowstone. The price of the hotel is not cheap, the service is average, but the location is good, go out to the river to walk to the waterfall, walk less than 5 minutes.

This hotel is well thought out and is definitely worth what it costs. Smaller rooms but everything is useful, and up to date. Comfy beds, great bathroom, large tv, and lots of extras by the lobby (24/7 coffee, pool table, games, fitness room, pool, and hot tub). I’d stay here again.

1. This is one of the most satisfying hotels for my self-driving tour. The overall feeling is good, the room size is large, and the cost performance is high; 2. The room is very clean, the facilities are all available, very convenient, there are refrigerators, microwave ovens, etc.; 3. The service is very good and I have not encountered any unpleasant things; 4. The hotel is in a suburban location, there is only one gas station nearby, and the oil price is the cheapest one for my 5,000-kilometer trip; 5. Free breakfast, standard American breakfast, delicious; 6. Free parking and plenty of parking spaces; 7. There is free WIFI in the room, but the speed can't compare with the domestic; 8. For the first time, I stayed at a hotel with a free dinner. Although it was relatively simple, it was completely in line with the requirements of our two couples. The dinner was quite good. There were three kinds of soups, one of which had the most popular ham granules. I tasted all three soups. Good to drink, as well as bread, vegetable salad, etc., very good, will stay here next time.

Since we were traveling in the winter and on a weekday, suites were very reasonably priced. So we got a one bedroom king suite with a fireplace. It was absolutely beautiful and quite comfortable. The “continental” breakfast offered premade hot cheese omelettes, sausage patties and biscuits/gravy in addition to the normal cereals, hard-boiled eggs, yogurts, pancakes, etc. Quite satisfying.

The room was large, clean and the hotel was quiet. We arrived on a Monday night and was a little Leary of the place as I had read some bad reviews. I was so surprised and pleased with our accomodations! In the morning we had the complimentary breakfast and had 6 options to choose from. The place is older for sure but the price was great and the location on the river frontwalk was marvellous.

The hotel was easy-on/easy-off to the airport; also close to restaurants and businesses. I had a quick contactless check-in.The bed was very comfortable, although there was no pillow gradient and all the pillows were too high/firm. There were some spots/drips/smears on the nightstand between the beds but overall the room appeared clean. Fitness center was not available but I was able to use the pool! The room was not huge but fine for 1 person in a 2-bed room. However, I was unable to find a blow dryer (!) in the room and I looked all over. There were no USB ports but plenty of places to charge devices. The amenities included a make-up remover towelette and LOTION, something I'd had trouble finding in Utah and California hotels earlier in this stay. Breakfast was interesting - muffins or bagels in bags, yogurt and eggs in minifridge, drinks and condiments at the front desk:Jason fulfilled my requests for condiments and drinks and gave me a contactless checkout -- he was an excellent last impression of my stay. I would be glad to stay here if in the area again.