El Zonte Hotels with Shuttle Service

Review of Hotel Michanti, El Salvador: Positives: The location is fantastic! The hotel is just steps away from an amazing beach, making it easy to enjoy the sun and surf. I highly recommend getting up early to catch the beautiful sunrise. The outdoor decor is nice and inviting, creating a relaxed atmosphere for a chill getaway. Negatives: We arrived late at night (around 10 PM), and the staff member who showed us to our room did not provide any information about the Wi-Fi, where to refill water, or breakfast times—essential details that travelers typically need after a long flight. My husband had to step outside to gather this information on his own. When you arrive at a hotel, you expect a warm welcome and a brief orientation, but instead, the staff member simply walked us to our room, opened the door, and left. Additionally, there was construction scheduled for the following morning, which was mentioned in a message we received the night we checked in. Unfortunately, this resulted in a complete loss of Wi-Fi and electricity for the entire morning. Given the price we paid, I would consider staying elsewhere next time. I really wanted to enjoy my stay, but service is a crucial aspect of any hotel experience. If the staff had been aware of the outages, they could have at least apologized or provided us with some information during check-in. Overall, Hotel Michanti has a great location, and the breakfast was good, though a bit pricey. However, the customer service left something to be desired.