Main Beach Hotels with Shuttle Service

One of group who recently travelled to Gold coast went fantastic and would like to thank you for pushing in order getting 100% visa done before departure.... Would like to share group experience about Boatshed Bar & Grill at Sea World Resort....before Australia Tourism get into providing marketing space to such product few important points to be well placed Location - Great Ambience - Good Approach to the venue - Good Food - Good in taste. Supervisor to the event - Ms. Kate @ Useless & hopeless GM - Sanjay Bhatia a man good for nothing...handling such a product but giving an excuse shortage of kitchen manpower and not flexible to change in menu provided 2-3 days time...don't have guts to take call at night 0930 PM & till date he didn't call back...so, in short he is a hopeless & useless fellow. How to Spoil a venue one should learn from Sanjay Bhatia... Music - We got DJ booked for 3 hours but volume got lowered 8 PM onwards, to which DJ guy was helpless as control was from back office...so, 100% waste of money Smoking - Its an open area but non smoking zone....so, no point in having a Gala night with drinks at this venue..security personnel don't allow smoking....Beverage premium brand stock not available despite giving 2-3 days time...there staff was running pillar to post to arrange premium brand but helpless. The Boatshed Bar & Grill is part of Sea World Resort so, guest at resort r given priority to there comfort so, venue is not recommended for such Gala Event....there intend to get the event over by 9 PM.... The Boatshed Bar & Grill, Gold Coast is totally waste of money..& sorry for Aneesha Chopra she is marketing a wrong product to Indian clients as her profile get effected... Please suggest venue at Gold Coast as we have multiple groups lined up where such type of Gala Event be pitched....

Location is perfect..the St.James station is about 5 min walk only..shops are all around the hotel. The breakfast spread was good but one thing they should improve is they should have more Halal options available.

Used to be called Versace hotel but changed now. Service was good and the room was spacious. Breakfast buffet was good too!

Spectacular Ocean Views. Comfort , Cleanliness , Convenience , Car Parking under cover . Soothing sounds of the ocean . Swimming pools -: Heated Indoor . Outdoor tropical setting with Bar B que facilities . Rainbow Lorikeets visit daily on the balcony . No Smoking Property . ( includes Apts , Balcony’s and Common Areas ) Professional Staff .Incredible . Carla , Front Office staff as well and Maintenence staff all wear smiles and attend to your needs to make a holiday at Xanadu enjoyable. Managers Tony and Grace take the award for running the best Beach Resort on the Gold Coast . Congratulations . 10 out of 10 for all stars !! We thank you for making our beach holiday at Xanadu the best weeks of the year . Look forward to our return next year . ️

The beds and pillows were comfortable. Very spacious rooms, great kitchen and living area. Bonus it had 2 bathrooms which is great for families. They accommodated an extra bed for our needs. Great location, near beach and restaurants. Easy access to trams and ebikes were so fun.

The hotel has no breakfast, no other meals, kitchen utensils to cook for yourself, and bring your own. There are several small restaurants nearby that taste good! The price is also reasonable! It is an apartment type hotel and cannot accommodate an extra bed. The room type can be fixed according to the number of people! Very suitable for small children, there is a small garden, the pool has a small pool! The hotel is very close to the beach and the location is good! Parking is very convenient!

These apartments are a good size and the one we stayed in had a well equiped kitchen. The pool/BBQ area is new and well kept, and the communal areas are really smart and well tended. Access to Tedder Ave is good, the view is impeded now with a large block opposite, and there was some construction noise. Road is busy, and at the weekend everyone with a noisy vehicle parades up and down until about 3am. The issue we had was with the management, and on the basis of this I wouldn't stay again, and have rated according to how the whole experience made me feel. I contacted them a month out to discuss bed arrangements, as there was flexibility in how these were made up. The manager advised that we would not be able to do this with an ******* booking, though the ******* site clearly gives the option or 2 double and 2 single OR 1 double and 4 single. The manager was negative about ******* bookings and asked me to cancel and book direct. He sent a text asking for AU$650 extra to put us in what he advised was a superior apartment on a higher floor, and advised we were currently booked for level 2, though on the phone he said it was level 3. I advised we hadn’t the budget for this and wouldn’t be cancelling the ******* booking as this gave us cancellation protection, a strong incentive for our booking. The day before travel he contacted me to ask about bed arrangements as if he had never spoken to me before. He was happy at this time to accomodate the requested bed layout, and said he would be putting us in the better apartment on a higher floor that had been previously mentioned (though he didn’t relate to the previous conversation). He didn’t ask for additional money at this time for this supposed better apartment. He was aware that I was arriving alone. When I arrived he immediately shut reception and said he was going to show me what we had booked, and what we could have. He took me to a 2nd floor apartment which was truly awful, and then up to a 13th floor apartment which was significantly better. He then asked for extra money to put us on the 13th floor. I felt so under pressure, and had so been dreading arriving on my own, I was concerned at this point that he would simply refuse our booking or put us on the level 2 unit. He then said “surely it’s worth an additional $100?” I agreed to pay this just to put a stop to this harassment; he isn’t exactly the friendliest person, which felt more intimidating. After the stay, which was absolutely fine though I felt on edge everytime I saw the owner, I found I had not received any ******* points. ******* stated that my booking had been cancelled, even though I could demonstrate that I stayed at the property and had paid them according to the ******* booking arrangements. The manager had cancelled this booking, even though in our first conversation I had specifically told him that I wouldn’t be cancelling the ******* booking and did not want him to do so. To make matters worse, I have been