3212-12 Shirahama-cho, Shirahama Town, Nishimuro District, Wakayama Prefecture, 649-2211, Japan
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Yexi
10/10
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10/10
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10/10
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10/10
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1 night
Guest Reviews
9.7/10
Amazing
31 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.3
Service9.8
Cleanliness9.9
Guest User
Standard Room
Stayed in Feb 2025
Solo traveler
4 review
9.0/10
Great
Posted on Mar 31, 2025
Grateful for the nice and helpful lady at the reception. Facilities are great (Onsen of course), a decent room to stay in and they even offer you amenities to enjoy tea there. Also, thankful to the hotel that offered me a ride to the train station so that I don't have to worry about getting on a bus with my heavy luggage. Thank you for such a pleasant hotel experience you have offered me, hotel staff team!
Response from Property: お忙しい中貴重なご意見と体験感想を寄せていただき、ホテルスタッフ一同心より感謝を申し上げます。またのご来館をお待ちしております。
Guest User
Deluxe Room
Stayed in Feb 2025
Traveling with friends
6 review
10/10
Outstanding
Posted on Apr 6, 2025
The room is very big, with great views and is very quiet. It is located close to Shirahama Station and the seafood market. The bus to the door is a 10-minute walk. The road is a bit dark at night. It is very convenient to take the bus to the beach and the Three Broken Walls, but the waiting time is too long. There are not many places to eat around. There is a pretty good ramen restaurant near the bus station. I suggest you either go back to the hotel after eating or book dinner at the hotel. The hotel actually has a shuttle bus that can take you to Shirahama Station. You just need to make an appointment with the front desk in advance, which is great. It's a bit inconvenient that you can't take a shower in the house, you can only go to the hot spring, but the hot spring is open from 6 to 9 in the morning. If you get up late, you may not be able to take a shower. We didn't dare to try it. A full meal for two people at the seafood market only costs 300 RMB. To go to Nachi Taisha Shrine and Kumano Kodo, you have to calculate the bus and Kuroshio Current time. It is still worthwhile to go there and back in one day. It is much more convenient than Kii-Katsuura. I stayed here for four days and three nights. I went to different places every day and came back to soak in hot springs to relieve fatigue. It is very cost-effective. By the way, Conan fans will feel very good.
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6/13
Response from Property: All of our staff would like to express our sincere gratitude for your valuable opinions. Thank you very much for taking the time to provide us with so many opinions and detailed explanations. We look forward to seeing you again.
Guest User
Deluxe Room
Stayed in Dec 2024
Family
4 review
10/10
Outstanding
Posted on Jan 12, 2025
Although I only stayed in Shirahama for one night, I canceled two hotels in succession and came to Haiyue after struggling. In a quiet harbor, the boss was elegant and elegant, Lao Bai was enthusiastic and meticulous, and communication was smooth throughout the process. Opened more than a year ago, the facilities are very new, and the room is very big. You can lie on the tatami and watch the sunrise directly. You can drink up to 6 bottles of drinks a day and it is impossible to finish them. Pola toiletries have two series from makeup remover to moisturizer. There are also pigeons for children. The bathing supplies are so meticulous that they provide socks and silk eye masks. The bathing pool is super clean, and there are all kinds of ice creams for free, and the meals provided are also very rich. Despite his busy schedule, Lao Bai also drove part-time as a tour guide to take us to visit the scenic spots. He showed his sincerity in every aspect. He is already thinking about coming to Haiyue next time when the weather is hot.
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6/12
Response from Property: 白浜温泉のかずある施設から白浜・温泉リゾート海岳にご宿泊いただき誠にありがとうございます。また高評価の投稿を頂いたこと大変うれしく存じます。オープンから1年のお客様のご意見、ご要望などを参考に皆様が気持ちよく過ごせるより良い旅館を目指して努力してまいります。次回も白浜にお越しの際は白浜・温泉リゾート海岳をご指名いただきますようお願い申し上げます。
Response from Property: 今回の日本の旅にて海岳を選びいただき心より感謝を申し上げます。また、お忙しい中細かくコメントを書いてくださり本当にありがとうございました。いただいた言葉をサービス向上の原動力にし、より良いサービスをできるよう日々努力してまいります。またのご利用をお待ちしております。